Mermaid Waterways

Hotels
9.8 (108 reviews)
15 Mermaid Place , Whitianga , nz

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Luggage storage
Shared kitchen
Outdoor furniture
Guest rooms disinfected between stays
First aid kit available
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Great service
Beautiful views
Comfortable accommodations
Cons:
Shared kitchen disappointment

Categories

Cleanliness
10
Guests noted the accommodation was very clean and well-maintained.
Service
9.98
Numerous reviews praised the friendly and helpful nature of the host Carol.
Location
10
The location was frequently described as excellent, close to water and tourist spots.
Room Quality
9.97
Rooms described as beautifully presented and well-equipped.
Amenities
9.49
Well-equipped kitchen and breakfast area; additional amenities noted positively.
Value for Money
9.47
Guests felt the price was reasonable for the quality of accommodation.
Food and Beverage
9.51
Self-serve breakfast options were appreciated by guests.
Overall Experience
10
Overall guest experiences were overwhelmingly positive with a high likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:27

Property Description

Convenient Location
Situated just 2.4 km from Whitianga Beach, Mermaid Waterways offers a peaceful retreat close to popular attractions.

Modern Amenities
Enjoy air conditioning, a flat-screen TV with streaming services, and a well-equipped kitchenette in every unit.

Relaxation Options
Unwind on the sun terrace, play mini-golf, or admire mountain views from the comfort of your own patio.

To experience tranquility and convenience at Mermaid Waterways, book your stay now and secure your spot in Whitianga!

Important information:

We have a 15 yr old dog onsite.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.8
Based on 108 reviews
Cleanliness: 10
Service: 9.98
Location: 10
Room Quality: 9.97
Amenities: 9.49
Value for Money: 9.47
Food and Beverage: 9.51
Overall Experience: 10
M
Melanie • couple • at
10
2026-04-10 • via Nuitee
P
Pär • couple • se
10
Pros:

Vänligt bemötande. God service.
God frukost. Vacker miljö. Bra gångavstånd till centrum.

2026-04-09 • via Nuitee
J
James • couple • nz
10
Like a boss
Pros:

The host could run a 5 star hotel with their attention to detail and excellent service. Absolutely the highest level of competence in providing the best experience imaginable.

2026-03-30 • via Nuitee
A
Alannah • couple • nz
10
Enjoyable stay!
Pros:

We enjoyed the kayaks and mini golf! It was nice being on the canal.

2026-03-27 • via Nuitee
R
Robert • couple • de
10
2026-03-22 • via Nuitee
H
Hauke • couple • de
9
2026-03-20 • via Nuitee
S
Sharon • couple • au
10
5 stars, clean, comfortable and welcoming.
Pros:

A home away from home. Very welcoming and comfortable. The hosts have thought of everything. We enjoyed having our breakfast sitting out on the deck, and star gazing at night.

Cons:

We loved it all.

2026-03-20 • via Nuitee
G
gregory • couple • fr
9
Pros:

Les attentions diverses de la propriétaire

Cons:

Appartement très chaud en rentrant de sortie

2026-03-16 • via Nuitee
J
Julia • couple • ch
10
2026-03-06 • via Nuitee
R
Rod • couple • au
10
Excellent short stay accommodation choice in Whitianga - highly recommended 😀
Pros:

Excellent location on the canals and only a short drive to the town centre. New and stylish rooms with private ensuite and access to a well stocked shared kitchenette. The accomodation had everything we needed for a short stay. Great communication from the host Carol at a great price.

Cons:

We didn’t have time to take the kayaks for a paddle! 😜

2026-03-03 • via Nuitee
U
Ulrike • couple • de
9
2026-03-02 • via Nuitee
D
Deborah • couple • gb
10
Perfect
Pros:

Great host, had thought of everything. Have stayed in hundreds of places over the years and this was definitely in the exceptional category. Large comfy bed, great shower and lots of extras in the shared kitchen area. Location on the waterway meant wonderful evenings watching the sunset. And we appreciated the opportunity to use the hosts kayaks as well.

Cons:

Nothing

2026-03-01 • via Nuitee
V
Vanessa • couple • au
10
Pros:

A luxury stay! New, modern, well appointed with everything you could need. KS bed was very comfortable. Thanks Carol, we had an amazing stay

2026-03-01 • via Nuitee
M
Michael • couple • de
10
Pros:

Unglaublich schön - tolle Lage - super Gastgeber

Cons:

Das wir leider nicht länger bleiben konnten

2026-02-25 • via Nuitee
S
Svetlozar • couple • nz
10
A very pleasant stay!
Pros:

Super clean and easy to use!

2026-02-11 • via Nuitee
B
Bethany • couple • au
10
Definitely worth the visit
Pros:

Amazing location. Didn't realise the property is on the water. Room was amazing and the bed was huge and so comfy.
We had access to a very clean kitchen, a BBQ, mini golf and kayaks.

Cons:

Didn't stay longer

2026-02-11 • via Nuitee
R
Robert • couple • au
10
Lovely immaculate place to stay with excellent host who is very caring and helpful. Generous with breakfast supplies and
Pros:

Great back deck.

2026-02-09 • via Nuitee
M
marie • couple • us
10
Extremely comfortable, thoughtful amenities, complimentary snacks and self- made breakfast supplies. Would stay there ag
Pros:

Great location, spotless, access to water right outside the door

Cons:

All good!

2026-02-09 • via Nuitee
D
Diana • couple • de
9
Sehr schöne Unterkunft in traumhafter Gegend mit sehr herzlichen Gastgebern
Pros:

Wir waren in einer Zeit in Neuseeland, als aufgrund von Unwettern viele Straßen, unter anderem die zu unserer Unterkunft, gesperrt waren. Mit unserer Gastgeberin waren wir ab dem Vortag in Kontakt, um zu erfahren, ob es eine Möglichkeit gibt, die Unterkunft zu erreichen. Diese Kommunikation war bereits sehr freundlich, hilfreich und zuvorkommend. Und genauso haben wir unsere Gastgeberin und Ihren Mann auch kennengelernt: sehr herzlich, hilfsbereit, mit sehr guten Tipps und sehr angenehmen Gesprächen. Die Unterkunft ist sehr sauber, liebevoll eingerichtet und liegt in einer traumhaften Gegend an einem Kanal. Man kann den Grill benutzen und auf der Terrasse frühstücken und essen. In der Küche steht alles zur Verfügung, was man zum Frühstück benötigt. Das Auto kann direkt davor geparkt werden.

Cons:

Wir hatten Glück und konnten die Terrasse zum Essen nutzen. Ansonsten wäre der Tisch im Zimmer für uns zum Frühstücken und Essen zu klein gewesen. Die Zimmer sind recht klein, so dass es mit zwei großen Koffern eng wird. Der fehlende Wasseranschluss in der Küche ist etwas unpraktisch. Ansonsten war alles, wie bereits beschrieben, perfekt!

2026-01-24 • via Nuitee
M
Michele • couple • ca
10
2026-01-22 • via Nuitee