Phoenix Apartments

Hotels
9.1 (71 reviews)
Anse Etoile Victoria , Victoria , sc

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious apartments
Nice amenities
Cons:
Cleanliness issues
External pool usage
Area safety concerns

Categories

Cleanliness
7.93
Concerns raised about hygiene, including ants, rust, and dirt in the bathroom.
Service
9.9
Friendly and helpful staff consistently mentioned across multiple reviews.
Location
9.44
Convenient location with easy access to attractions, although not the best area at night.
Room Quality
8.89
Spacious apartments mentioned positively, but cleanliness issues may detract.
Amenities
9.42
Positive mention of pool and facilities, although some issues with external use.
Value for Money
8.88
General sentiment indicates reasonable value based on the amenities and service.
Food and Beverage
8.93
Not explicitly mentioned in reviews, assigned target average.
Overall Experience
9.4
Overall satisfaction indicated despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:31

Property Description

Luxurious Infinity Pool and Breathtaking Mountain Views
Immerse yourself in luxury at Phoenix Apartments, a sustainable aparthotel in Victoria offering stunning views and a serene infinity pool.

Modern Amenities and Comfortable Accommodation
Indulge in air-conditioned rooms with balconies, fully equipped kitchens, and free WiFi. Enjoy the convenience of cable TV, free toiletries, and a minibar in every unit.

Family-Friendly and Accessible
With facilities like a kids' pool, garden relaxation areas, and accommodations for disabled guests, Phoenix Apartments caters to families and travelers of all needs.

Ready to experience paradise? Book your stay at Phoenix Apartments now for an unforgettable getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 71 reviews
Cleanliness: 7.93
Service: 9.9
Location: 9.44
Room Quality: 8.89
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 8.93
Overall Experience: 9.4
S
Sofia solo_traveller ie
10
Pros:

Really convenient and handy location, spacious flat, nice pool, beaches not too far. Bus is there but best with a car. Team are great and super helpful!

2026-01-20 via Nuitee
L
luciana cristina extended_group it
10
Relaxxx
Pros:

Tutto bene per chi sta di passaggio, la zona non è vicino al centro ma per noi che dovevamo solo riposare dal viaggio è stato eccellente!

Cons:

Tutto ok e tutti gentilissimi!

2026-01-19 via Nuitee
J
Jean couple fr
9
2025-11-27 via Nuitee
E
E Hermans couple nl
6
Tegenvaller, geen vier sterren kamer.
Pros:

Fijn bed en aardige medewerkster. Gebouw ziet er van buiten heel netjes uit. Zwembad met ligbedden en leuk zitje.

Cons:

Hygiene, mieren liepen uit de muur over wastafeltje badkamer. Douche erg verkalkt, veel roest
Keuken blad 5 beestjes doodgemept bij binnenkomst. Bereikbaarheid Host erg slecht.

2025-11-24 via Nuitee
E
Elodie family_with_children be
10
Pros:

La patronne est d’une extrême gentillesse.
Nous avons rencontré un petit problème à notre arrivée, indépendant de sa volonté, et elle a tout fait pour que nous puissions malgré tout nous reposer car nous venions d’arriver avec un vol de nuit. Merci encore à vous.

2025-11-07 via Nuitee
D
Dugasse family_with_children sc
10
Stayed there many times before and I can never complain.
2025-10-28 via Nuitee
S
sandrine couple fr
7
Appartement spacieux mais des fourmis à l'intérieur.
Pros:

L'appartement est spacieux et la piscine agréable.

Cons:

plein de fourmis dans l'appartement
Des personnes externes viennent se baigner dans la piscine

2025-10-16 via Nuitee
M
Mirell family_with_children pt
9
2025-10-11 via Nuitee
A
Alain couple ch
8
Pros:

Friendly staff, well equipped (pool, etc.), kindly accepted early check-in.

Cons:

Not the best area of Victoria.
In the evening, some bad smell coming from local activities or harbour ?

2025-08-09 via Nuitee
N
Nicolas couple fr
10
Pros:

Personnel sympathique et à l'écoute.
Piscine en bord de mer.
Appartement très propre.

Cons:

Rien.

2025-07-28 via Nuitee
S
Sharon young couple gb
10
Sharon review
Pros:

The Apartments were clean and spacious. Merlyn was always on hand for any questions we had and kept the apartment clean every other day.
The location was OK easy enough to get around the island.
The swimming pool was a good size and cleaned every day. Very quiet and relaxing place to stay, small. Store just outside the front gate
Amazing place to stay.

2025-06-20 via Nuitee
V
Veronika family with young children es
10
Exceptional
Pros:

We had absolutely amazing stay at Phoenix apartments. The room was very modern and spacious, the only one with efficient and well working AC we found in Seychelles. The view was fantastic and the best was the swimming pool. We came to this apartment after 3 weeks of active holiday in Seychelles to just stay and chill by the pool. And it was the best decision.

Cons:

Unless you have a car, the location is not the most convenient because you have to walk everywhere and there are only roads around. Supermarkets are near.

2025-05-05 via Nuitee
K
Karen young couple gb
7
Good
Pros:

Close to the ferry port. Nice size for a couple.

2025-04-28 via Nuitee
F
Fanty young couple gr
9
Superb
2025-03-30 via Nuitee
E
Esmeralda solo traveller fr
9
Superb
Pros:

This is a great accommodation. The building is just off the main road, with a private parking area. It has a private swimming pool with a nice covered sitting area. There is a bus stop very close by and you can easily get to Victoria or Beau Vallon beach. There is a supermarket and meat market right on the street.
The bed is very comfortable, the mattress is firm. There is an airconditioning in the bedroom and a ceiling fan in the living room. There's a great view from the balcony and you can see the swimming pool. The kitchen is well equipped, microwave, water kettle, oven and stove top (gas), fridge with freezer compartment. Some soluable coffee, tea bags.and sugar is provided
The wifi is pretty good, although it can be quite slow when more guests are using it.
The staff is very friendly and offer to arrange anything you could wish for.

Cons:

Nothing worth mentioning. 🙂

2025-02-19 via Nuitee
D
Desir with friends sc
9
Not to far from town, there is a butcher near buy shop it great area nothing is very.
Pros:

It was quite, clean and the pool I beautiful

2025-01-27 via Nuitee
K
Katerina group gr
10
Exceptional
2025-01-27 via Nuitee
G
Georgios young couple gr
10
Exceptional
Pros:

Everything. Modern apartment hotel with a swimming pool. Clean with all the amenities you need. Comfortable bed and friendly staff. They were professional in every aspect. The best accommodation we stayed at three islands. Maje, praslin and La dique. 5 minutes drive from Victoria and the port. The airport is a bit further away. We stayed in Maje for 4 nights when we arrived in Seychelles and 1 night before departure. Spent 2 nights in anse Royale (south east) where I can say is slightly better as location but nothing exceptional. I think it is better anse etoile as the whole package. You definitely need a car for a couple of days to explore the whole island but we did rent for the 4 days. Buses are comfortable and easy to go around if you already visited the places and you know where and what to do. My tip as advice for Maje island is to book a stay at Phoenix apartments arrange a shuttle service from the hotel or get a taxi. The price is the same or maybe slightly cheaper from the hotel.rent a car and explore the whole island (best price they offer is 50 per day).
For us the best beach for swimming by far was 1: anse petite and anse Soleil if there are not waves
2: grand anse and anse Royale
3: anse sunset and beau vaulon are worth visiting.
Don't bother to cook food by yourself. Products are expensive even in the mini markets. You can order take away from restaurants or use the local canteens. you can found one in beau vaulon. Price 5 to 15 euros per person.
My fair opinion for Seychelles for the 3 main islands. You can spend 12 to 14 nights. We did 14 nights. 5 total nights on Maje. 5 nights Praslin and 4 nights La dique.
As for the quality of the beaches I preferred La dique (grand anse and petite anse)
Praslin only anse Lazio and the au de cot.

2025-01-26 via Nuitee
M
Mangroo young couple sc
9
Excellent and relaxing to an extent
Pros:

The whole experience was superb and families were great.

Cons:

There was rain from start which hampered the first day

2025-01-21 via Nuitee
M
Malbrook solo traveller sc
9
Superb
2024-12-18 via Nuitee