Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Invoice provided
See all facilities

Review Highlights

Pros:
Friendly staff
Modern apartment
Great location
Cons:
Cleanliness issues
Limited hot water
Restaurant closed during stay

Categories

Cleanliness
7.55
Multiple reviews mentioned cleanliness issues, affecting its score.
Service
9.05
Positive sentiments about friendly and helpful staff throughout the reviews.
Location
8.55
Conveniently located near attractions and parking options available.
Room Quality
8.55
Many reviews praised the spacious, modern design and cleanliness of the rooms.
Amenities
8.05
Some amenities were lacking according to reviews; however, parking was noted as a positive.
Value for Money
8.05
Pricing was considered fair by some, though others felt it didn't correspond with experiences.
Food and Beverage
8.05
Breakfast was noted positively while the restaurant was closed during the stay.
Overall Experience
8.55
Overall a good experience, though some issues were mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:07

Property Description

Magnificent Mountain Views and Cozy Terraces
Indulge in picturesque mountain views and relax on our charming terrace.

Fully Equipped Kitchen and Modern Amenities
Enjoy the convenience of a fully equipped kitchen, flat-screen TV, and complimentary WiFi throughout your stay.

Wellness Packages and Skiing Adventures
Pamper yourself with our rejuvenating wellness packages or hit the slopes for some exciting skiing adventures.

To book your stay at Aparthotel Phoenix and experience luxury in the heart of Bjelašnica, visit our website today!

Check-in and check-out hours:

Location

Guest Reviews

8.3
Based on 39 reviews
Cleanliness: 7.55
Service: 9.05
Location: 8.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.55
M
Muris Mujcic • family_with_children • ba
10
Pros:

Sehr nettes Personal
Restaurant , Essen Sehr gut 👍
Nah an der Piste

Cons:

In der mesdzid das Teppich Boden ist falsch verlegt
Und die Reinigung nach der Beendigung der Arbeiten ist nicht richtig sauer gemacht worden

2026-02-10 • via Nuitee
D
Dejan • family_with_children • ba
10
2026-02-08 • via Nuitee
H
Haris C. • couple • ba
5
2026-01-29 • via Nuitee
H
Halilovic • family_with_children • ba
10
Jako smo zadovoljni i toplo preporucujemo ovaj hotel i drugima.
Pros:

Dorucak je bio dobar, nije pretjeran izbor hrane, ali ono sto se serviralo je bilo jako ukusno. Posebno su mi se svidjeli heljdini ustipci svaki dan.

Cons:

Vidjela sam neke goste sa psom u sobi. Nadam se da su to odvojene sobe, i da ne koriste sve raspolozive sobe kao "pet friendly".

2026-01-26 • via Nuitee
G
Gugic • family_with_children • ba
10
Pros:

Boravak u hotelu nam je bio izvrstan. Sadržaj apartmana, restorana, čistoća, udobnost kao i sama lokacija hotela su odlični. Osoblje hotela je čista 10 ! Od samog prijema uz nasmijanu i prijatnu Adelu do restorana i usluge Adina.
Profesionalno a ujedno prijateljski.
Hrana ukusna. Sve pohvale za kuhare i konobare👍
I bitno...ako trebate, želite učiti skijati tu je opet Adela🫶- sve u sklopu hotela.
Za minutu vas zove Amar iz
#ski_head_academy
dogovor za sve 👍👍
Iznajmljivanje opreme, satnica,instruktori učenja.
Sve pohvale za instruktoricu Iman🫶👍 -preporučujem👍
Vikend za čistu 10.
Od uživanja u hotelu do uživanja na snijegu.
Dolazimo opet👍

2026-01-26 • via Nuitee
I
Indira • solo_traveller • at
8
2026-01-26 • via Nuitee
P
Predrag • family_with_children • hr
9
2026-01-25 • via Nuitee
M
Mohammad • couple • sa
9
تجربة جيدة
Pros:

حجم الغرفة جيد
التدفئة ممتازة

Cons:

الافطار بسيط جداً والخيارات محدودة

2026-01-21 • via Nuitee
M
Maro • family_with_children • hr
8
Pros:

Ljubazno osoblje, pogotvo djevojka na recepciji. Kreveti su jako udobni.

Cons:

Generalno čistoća apartmana nije bila bas na razini. Nije bilo strašno neuredno i/ili prljavo, ali je djelovalo kao da je obrisano samo površno, 10 min prije nego sto smo dosli.
Glavna zamjerka je sto smo imali posude u apratmanu koje je spremljeno kao čisto, a nije bilo čisto.

2026-01-20 • via Nuitee
H
Hasan • family_with_children • bh
10
Pros:

مكان جميل جدا

Cons:

موضفة محترمه في الاستقبال

2026-01-19 • via Nuitee
M
Mario Spero • family_with_children • hr
10
Pros:

Apartman dobro opremljen, topao i čist.Osoblje hotela uvijek na raspolaganju i dobro raspoloženo. Skijalište udaljeno par minuta pješice.

2026-01-18 • via Nuitee
L
Leopold • couple • hr
10
2026-01-16 • via Nuitee
M
Matea • family_with_children • hr
8
2026-01-16 • via Nuitee
E
Emina • family_with_children • ba
10
Pros:

Sve je u najboljem redu...

2026-01-15 • via Nuitee
V
Vedad • family_with_children • hr
10
Pros:

Sve super i odlično od lokacije smještaja i druge ponude.

2026-01-13 • via Nuitee
N
Nihad • family_with_children • de
4
Cons:

Nisu imali krevetic za dijete od 3 godine. Trazili smo par puta od gospodjice na recepciji, samo je govorila naci cemo nesto, medjutim niko nista. Apartman je pun prasine, prljavo, morali smo sami sebi cistiti. Nasli smo dlaku u hrani, ako nesto narucite donesu vam totalno nesto drugo. Naplate Pizzu po skupljoj cijeni a daju vam pogresnu Pizzu koja je po jeftinoj cijeni. Katastrofa.
Ne dolaze uopste da ociste sobu, smece da izbace ili da promijene peskire. Preskupo a katastrofa.

2026-01-10 • via Nuitee
A
Armin • couple • de
8
2026-01-09 • via Nuitee
S
Slobodan • solo_traveller • rs
7
2026-01-06 • via Nuitee
M
Mirsad • family_with_children • at
10
2026-01-03 • via Nuitee
M
moundir • family_with_children • ca
6
Pros:

Service rapide

Cons:

Le chauffage le chauffe eau ne marchaient pas comme il fallait

2026-01-02 • via Nuitee