Cosmopolitan Hotel

Hotels
9.4 (331 reviews)
город Шымкент, улица Мухамед Хайдар Дулати 35 , Shymkent , kz

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff service
Beautiful and modern facilities
Delicious breakfast options
Cons:
Some cleanliness issues
Tropical shower malfunction

Categories

Cleanliness
8.55
Mixed sentiments; some cleanliness concerns mentioned.
Service
10
Overall positive feedback about the responsive staff.
Location
9.52
Convenient location close to the city center.
Room Quality
9.56
Spacious and modern rooms but some issues with specific room conditions.
Amenities
9.51
Good amenities overall, but some guests noted minor issues.
Value for Money
9.04
Value perceived as good but some expect higher standards.
Food and Beverage
9
Generally positive with some criticism regarding specific offerings.
Overall Experience
10
Highly positive sentiments reflecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Luxurious 4-Star Accommodation
Experience the epitome of luxury at Cosmopolitan Hotel, nestled in the heart of Shymkent.

Exceptional Facilities
Indulge in the hotel's top-notch amenities including a restaurant, shared lounge, and convenient room service.

Comfort and Convenience
Relax in air-conditioned rooms equipped with modern essentials like a flat-screen TV, safety deposit box, and complimentary WiFi.

Book now to enjoy a seamless stay at Cosmopolitan Hotel, where every detail is designed to exceed your expectations.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 331 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
V
Valikhan family_with_children kz
8
A solid average hotel.
Pros:

Valir for money. A very big plus that it is an alcohol free hotel.

Cons:

Had some small not so important moments, but there is not much to say.

2026-03-28 via Nuitee
N
Nataliia couple ru
6
Если еще буду в Шымкенте, выберу другой отель
Pros:

Близость к аэропорту, приветливый персонал, круглосуточная стойка регистрации, отсутствует залог (в некоторых отелях бывает).
Большой номер с балконом и окном

Cons:

Кондиционер не работал. Меняли режимы, но воздух не охлаждался. Не стали разбираться, так как прилетели поздно ночью и остановились на один день.
Отвратительный завтрак, просто ужасный. Посуда пахнет тухлыми тряпками(

2026-03-27 via Nuitee
Габит couple kz
10
Pros:

Вежливый персонал, вкусный завтрак и широкий выбор блюд, уютные и чистые номера, локация!

2026-03-26 via Nuitee
Алия extended_group kz
10
2026-03-25 via Nuitee
S
Shapkin couple uz
6
Pros:

Чисто, персонал приветлив

Cons:

Неудачная локация

2026-03-25 via Nuitee
R
Rasheva couple kz
10
2026-03-24 via Nuitee
G
Gaukhar solo_traveller kz
10
Pros:

Clean room, great staff, great breakfast

Cons:

Nothing

2026-03-24 via Nuitee
Аубакиров couple kz
8
Cons:

Кровать твердый

2026-03-22 via Nuitee
Нурлан couple kz
10
2026-03-21 via Nuitee
M
Mehmet extended_group kz
10
Pros:

Aile icin her detay düşünülmüş.. Bravo

Cons:

Yatak odasında pencere olmaması

2026-03-20 via Nuitee
Евгений solo_traveller kz
10
2026-03-20 via Nuitee
N
Nurbolat couple kz
9
2026-03-18 via Nuitee
V
Viktor solo_traveller de
10
Pros:

Personal

2026-03-17 via Nuitee
A
Alima family_with_children kz
10
2026-03-17 via Nuitee
B
Boribay couple kz
10
2026-03-17 via Nuitee
P
Pavel solo_traveller ge
9
Good place for its price
Pros:

It was clean

Cons:

I think breakfast needs to be improved

2026-03-14 via Nuitee
S
Seidakhan solo_traveller kz
9
2026-03-12 via Nuitee
M
makpal couple kz
10
Самая удобная кровать и подушки! На завтраке подают самый вкусный курт на свете!!!
Pros:

Кровать и подушки

Cons:

Такого не было

2026-03-12 via Nuitee
Арман couple kz
10
2026-03-11 via Nuitee
A
Artem solo_traveller ru
10
2026-03-11 via Nuitee