Cosmopolitan Hotel

Hotels
9.4 (331 reviews)
город Шымкент, улица Мухамед Хайдар Дулати 35 , Shymkent , kz

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Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff service
Beautiful and modern facilities
Delicious breakfast options
Cons:
Some cleanliness issues
Tropical shower malfunction

Categories

Cleanliness
8.55
Mixed sentiments; some cleanliness concerns mentioned.
Service
10
Overall positive feedback about the responsive staff.
Location
9.52
Convenient location close to the city center.
Room Quality
9.56
Spacious and modern rooms but some issues with specific room conditions.
Amenities
9.51
Good amenities overall, but some guests noted minor issues.
Value for Money
9.04
Value perceived as good but some expect higher standards.
Food and Beverage
9
Generally positive with some criticism regarding specific offerings.
Overall Experience
10
Highly positive sentiments reflecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:09

Property Description

Luxurious 4-Star Accommodation
Experience the epitome of luxury at Cosmopolitan Hotel, nestled in the heart of Shymkent.

Exceptional Facilities
Indulge in the hotel's top-notch amenities including a restaurant, shared lounge, and convenient room service.

Comfort and Convenience
Relax in air-conditioned rooms equipped with modern essentials like a flat-screen TV, safety deposit box, and complimentary WiFi.

Book now to enjoy a seamless stay at Cosmopolitan Hotel, where every detail is designed to exceed your expectations.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 331 reviews
Cleanliness: 8.55
Service: 10
Location: 9.52
Room Quality: 9.56
Amenities: 9.51
Value for Money: 9.04
Food and Beverage: 9
Overall Experience: 10
V
Valikhan • family_with_children • kz
8
A solid average hotel.
Pros:

Valir for money. A very big plus that it is an alcohol free hotel.

Cons:

Had some small not so important moments, but there is not much to say.

2026-03-28 • via Nuitee
N
Nataliia • couple • ru
6
Если еще буду в Шымкенте, выберу другой отель
Pros:

Близость к аэропорту, приветливый персонал, круглосуточная стойка регистрации, отсутствует залог (в некоторых отелях бывает).
Большой номер с балконом и окном

Cons:

Кондиционер не работал. Меняли режимы, но воздух не охлаждался. Не стали разбираться, так как прилетели поздно ночью и остановились на один день.
Отвратительный завтрак, просто ужасный. Посуда пахнет тухлыми тряпками(

2026-03-27 • via Nuitee
Габит • couple • kz
10
Pros:

Вежливый персонал, вкусный завтрак и широкий выбор блюд, уютные и чистые номера, локация!

2026-03-26 • via Nuitee
Алия • extended_group • kz
10
2026-03-25 • via Nuitee
S
Shapkin • couple • uz
6
Pros:

Чисто, персонал приветлив

Cons:

Неудачная локация

2026-03-25 • via Nuitee
R
Rasheva • couple • kz
10
2026-03-24 • via Nuitee
G
Gaukhar • solo_traveller • kz
10
Pros:

Clean room, great staff, great breakfast

Cons:

Nothing

2026-03-24 • via Nuitee
Аубакиров • couple • kz
8
Cons:

Кровать твердый

2026-03-22 • via Nuitee
Нурлан • couple • kz
10
2026-03-21 • via Nuitee
M
Mehmet • extended_group • kz
10
Pros:

Aile icin her detay düşünülmüş.. Bravo

Cons:

Yatak odasında pencere olmaması

2026-03-20 • via Nuitee
Евгений • solo_traveller • kz
10
2026-03-20 • via Nuitee
N
Nurbolat • couple • kz
9
2026-03-18 • via Nuitee
V
Viktor • solo_traveller • de
10
Pros:

Personal

2026-03-17 • via Nuitee
A
Alima • family_with_children • kz
10
2026-03-17 • via Nuitee
B
Boribay • couple • kz
10
2026-03-17 • via Nuitee
P
Pavel • solo_traveller • ge
9
Good place for its price
Pros:

It was clean

Cons:

I think breakfast needs to be improved

2026-03-14 • via Nuitee
S
Seidakhan • solo_traveller • kz
9
2026-03-12 • via Nuitee
M
makpal • couple • kz
10
Самая удобная кровать и подушки! На завтраке подают самый вкусный курт на свете!!!
Pros:

Кровать и подушки

Cons:

Такого не было

2026-03-12 • via Nuitee
Арман • couple • kz
10
2026-03-11 • via Nuitee
A
Artem • solo_traveller • ru
10
2026-03-11 • via Nuitee