Kristinas Homestay

Hotels
8 (29 reviews)
General Maxilom Avenue , Cebu City , ph

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Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Non-smoking throughout
Coffee Shop on site
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and well-equipped kitchen
Good location with nearby amenities
Cons:
Poor cleanliness and maintenance
Unhelpful and rude staff

Categories

Cleanliness
6
The room had a strong stench of bleach and dirty towels were provided.
Service
9
Staff were rude and unhelpful when addressing issues with the room.
Location
10
Conveniently located near cafes, 7/11, and malls.
Room Quality
5
Room had significant issues including a broken bed and missing shower door.
Amenities
8
Pool and gym were advertised but not available during the stay.
Value for Money
10
The price was considered worth it based on the location.
Food and Beverage
10
Food options nearby were sufficient.
Overall Experience
6
Overall experience was significantly marred by multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:12

Property Description

Convenient Location in Cebu City
Kristinas Homestay, located near Fuente Osmena Circle and Ayala Center Cebu, offers a comfortable stay with easy access to key attractions like Museo Sugbo.

Modern Amenities for a Relaxing Stay
Enjoy a range of facilities including a pool with scenic views, a fitness room, and round-the-clock security. The air-conditioned aparthotel boasts a well-equipped kitchen, flat-screen TV, and a cozy living room for a homely experience.

Diverse Dining Options and Nearby Attractions
Indulge in delicious meals at the on-site restaurant and grab a coffee from the coffee shop. With Colon Street and Magellan's Cross in proximity, explore the rich history of Cebu City during your stay.

Book now for a memorable experience at Kristinas Homestay.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Managed by a private host

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 29 reviews
Cleanliness: 6
Service: 9
Location: 10
Room Quality: 5
Amenities: 8
Value for Money: 10
Food and Beverage: 10
Overall Experience: 6
L
Letecia • family_with_children • ph
10
Had such a great stay! The place has improved a lot since the last time, it’s spacious, super
2026-01-19 • via Nuitee
K
Kevin • couple • nl
1
0/10 would NOT recommend! Place stinks, bed is broken, and rude staff. Stay elsewhere!
Cons:

Check-in was chaotic, sketchy and left us waiting 45 minutes while the person of contact told us she no longer managed the premises because she sold and, but her contact info was still attached to booking.com. She was trying to contact the new owner via Facebook. In the mean time we got a message via booking.com that the previous tenant used all towels and they had no fresh towels for us, and that we could cancel the booking (while we were waiting in the lobby) and she would refund the money. This honostly felt like a scam at this point.
Finally getting into the room we were hit with the strong stench of bleach. We tried to ventilate the room, but could not get it out, leaving us to sleep in the bleach stench.
We booked this property due to the availability of a pool and gym, neither of which were available to us during our stay. When we contacted the owner about this fact we received the reaction that it is not her fault and that we would have to take it up with the building’s administration.
The only toilet paper in the room was an empty roll with tiny patches of picked off paper on it.
The shower door was missing, and replaced with a flimsy curtain that easily falls off when touched.
The towel rack is loosely hanging on the wall due to 2 loose screws.
The available towels were dirty, smeared with brown stains, and damaged.
The bed is missing an entire section of it’s undercarriage at the foot-end, making it incredible unstable, uncomfortable and without a doubt the worst bed I have ever lain in.
We confronted the staff about these problems and requested a partial refund, which would have been the least they could do, to which they sent their help to our room with 2 towels and a heated discussion.
She would not let us finish talking and all we got was excuse after excuse how it was not their fault and that they could not issue a refund.
Worst experience via booking.com ever

2025-11-14 • via Nuitee
A
Abdon • extended_group • ph
9
The price was worth it. It was the best place specially for someone who is not familiar with Cebu. I would definitely r
Pros:

It was clean and what I like the most was it has a complete kitchen stuff. And downstairs you have 7/11, dominos, and cafes. It was also near malls.

2025-07-28 • via Nuitee
N
Nidera • solo_traveller • ph
10
It not just a stay, it's home away from home. 💖 Thank youuuu, Kristina's Homestay!!!
Pros:

I love everything in here!!!
I had everything I needed. Host Kristine and staffs was so responsive and accomodating..
The bedroom and bathroom were clean and spacious. The AC and WiFi works so fine, the kitchen is openly available. It has a nice view from the window and it has great outdoor pool I enjoyed. I will come back here again. Thank you, Kristina's Homestay!

2025-07-20 • via Nuitee
L
Lambonao • with friends • ph
8
Very good
2025-05-20 • via Nuitee
E
Evangeline • review category business travellers • ph
4
Disappointing
2025-05-06 • via Nuitee
M
Matthew • group • us
10
Exceptional
2025-04-14 • via Nuitee
A
Anonymous • family with young children • ph
10
Exceptional
Pros:

spacious room, accesible location

2025-01-23 • via Nuitee
P
Poblete • with friends • ph
7
Good
Pros:

The room is near the pool (just 1 floor below) and is located on the corner.

Cons:

1. Wifi isn't working. Staff said she will check with the owner and will come back, but no response/resolution was provided. Good thing Globe phone data is fine.
2. Dirty Bathroom and shower is not working properly.
3. Dim Lights
4. Incomplete Kitchenwares and tools
5. The kitchen range hood is far from the induction cooker so we have to open the windows while cooking

and a lot more. The unit is kinda expensive and didn't meet our expectations at all. Better renovate the unit before have it rented, please.

2024-12-17 • via Nuitee
A
Antonio • young couple • es
1
where is the sofa, internet........
Pros:

the size of the apartment..

Cons:

on the pictures show a sofa that is not there anymore,, extrange they don't tell you even when you book it, you don't watch movies sitting in a uncomfortable chair...
the internet wasn't working either..
not toilet roll
not shampoo, not soap.........

2024-12-17 • via Nuitee
F
Fanny • family with young children • sg
9
Superb
2024-10-27 • via Nuitee
M
Mae • family with young children • ph
7
We stayed for 14 days, Kristine (Owner) and Joy are very responsive.. The shower head is broken, no cabinet.. we had to
Pros:

The owner and the assistant Joy are very responsive. I like the area.

Cons:

My 1 year old son got bitten by the bed bugs and he has a lot of bed bug bites in his legs and hands.

2024-08-31 • via Nuitee
R
Ruby • young couple • ph
7
Good
2024-07-24 • via Nuitee
A
Analiza • group • ph
10
Awesome
Pros:

Location, the ambiance & the cleanliness.

Cons:

Nothing.

2024-06-08 • via Nuitee
P
Paul • with friends • au
7
Good
Pros:

Comfortable bed in a good location

Cons:

I couldn't work out how to build decent water pressure in the shower

2024-04-19 • via Nuitee
L
Lagarde • family with young children • gb
10
Exceptional
2024-03-11 • via Nuitee
N
Nicolas • solo traveller • fr
5
Expensive
2024-01-29 • via Nuitee
D
Durica • family with young children • sk
9
Superb
Pros:

Its spacious and very clean with smart tv which you have an options to choose. I’d love to book this unit again if ever.

Cons:

Everything went well, but the elevator is quite slow to go up and down.

2024-01-27 • via Nuitee
S
Smith • young couple • us
7
Pretty good
Pros:

Location was great, we enjoyed our time there

Cons:

Gym was small, washer didn’t work

2023-09-13 • via Nuitee
R
Roselyn • family with young children • gb
8
Very good
2023-08-28 • via Nuitee