Malmaison Newcastle

Hotels
Malmaison
8.6 (6024 reviews)
Quayside , Newcastle upon Tyne , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Slow breakfast service
Dark room areas

Categories

Cleanliness
8.13
Some rooms reported cleanliness issues with pillows and thin walls.
Service
8.9
Staff were very helpful and friendly, accommodating late diners.
Location
9.14
Location praised for proximity to attractions and beautiful views.
Room Quality
8.29
Rooms comfortable, but some areas noted as dark and lacking soundproofing.
Amenities
8.62
Facilities were generally good but lacking proper wellness amenities.
Value for Money
8.48
Good value mentioned, but some guests noted extra charges.
Food and Beverage
8.43
Food received praise, although breakfast service was noted as slow.
Overall Experience
8.8
Guests had a generally positive experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:28

Property Description

Stylish Boutique Hotel on River Tyne

Unique Location: Situated on the vibrant Quayside, the Malmaison Newcastle offers stunning views of the River Tyne and is a stone's throw away from the Gateshead Millennium Bridge.

Luxurious Accommodation: The boutique-style rooms are elegantly decorated in deep purples and plush velvets, boasting modern amenities such as mood lighting, flat-screen TVs, and power showers in the en suite bathrooms.

Fine Dining and Cocktails: Indulge in a culinary experience at the brasserie, featuring dishes made with fresh local ingredients, or sip on fine wines and cocktails at the bar overlooking the river.

Experience luxury and charm at the Malmaison Newcastle - book now to secure your stay at this riverside gem.

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our seasonal menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults. Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish.

We have designated spaces in the Sandgate MSCP, (Postcode NE1 2NG), which is just over the road from the hotel. Simply drive in, park on the top blue floor in a designated Malmaison space and provide your registration number when checking into the hotel. When it is time to leave, simply drive out. The car park operates with ANPR (Automatic Number Plate Recognition), so failure to provide your registration may result in a fine from the car park company. The charge, which will be added to your hotel bill is £10 per night Monday to Thursday, or £6 per night Friday to Sunday. These prices are based on 24 hour stays.

If the Malmaison spaces are all occupied, please use a public space and use the payment machines at the car park to pay each time you exit the car park.

For day visitors, please use the public spaces where there is an hourly rate which can be paid directly at the car park, using the payment machines at the end of your visit.

The car park has a height restriction of 2.19 metres.

The hotel has entrances at both the front and back of the building. If you need to drop off / collect luggage you may park at the front of the hotel (river side) for a maximum of 20 minutes. This is also possible at the back entrance (Sandgate) but involves steps. Please ensure you do not exceed 20 minutes as ANPR cameras are in operation.

When travelling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

Our Spa is closed on Mondays & Tuesdays and open from Wednesday to Sunday 10-6pm.

Our gym facilities will be temporarily closed from 18th June to 4th July.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 6024 reviews
Cleanliness: 8.13
Service: 8.9
Location: 9.14
Room Quality: 8.29
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.43
Overall Experience: 8.8
H
Helen couple gb
10
Great location, great sleep and great facilities.
Pros:

Friendly, helpful staff. Room was very comfortable and clean. Facilities were excellent.

Cons:

Nothing

2026-08-30 via Nuitee
A
andrea couple gb
10
Lovely overnight stay - would highly recommend
Pros:

Gorgeous spacious upgraded room overlooking the millennium bridge.
The bed was large and extremely comfortable
The room was very clean
Staff were very friendly from check in , restaurant staff at breakfast and then check out

Cons:

The price of the breakfast is overpriced

2026-08-29 via Nuitee
A
Ashlea couple nl
10
2026-08-29 via Nuitee
A
Anne solo_traveller gb
8
Pleasant
Pros:

Its location

Cons:

The dinner food was bland and overpriced, breakfast OK but continental choice a bit underwhelming

2026-08-29 via Nuitee
M
Markus couple de
9
2026-08-28 via Nuitee
N
Nikkim82 solo_traveller gb
10
Pros:

Absolutely fab stay as always, staff are always friendly, it is a short walk to everything and always get a river view.

2026-08-28 via Nuitee
A
Agata extended_group pl
8
Pros:

Bardzo przyjazny , starający się i pomocny personel. Fajne duże pokoje , wanna w pokoju , wygodne łóżka.

Cons:

Sniadania w formie zamawianych dań z karty , brak szwedzkiego bufetu także nie ma możliwości dołożenia sobie niczego. Głośne pokoje od ulicy.

2026-08-28 via Nuitee
N
Nicola couple gb
10
Just enjoyed everything, breakfast was brilliant 🙂
Pros:

Very close to restaurants pubs etc, staff extremely helpful and friendly 🙂

Cons:

Nothing

2026-08-28 via Nuitee
J
joanne couple gb
5
Dated rooms and the bed was so uncomfortable
Cons:

The room was a bit tatty and dated

2026-08-28 via Nuitee
J
John couple gb
7
Lovely stay.
Pros:

Location was excellent,as was dinner and breakfast.

Cons:

Aircon was a bit dodgy. Fridge didn't work.

2026-08-28 via Nuitee
K
Karen couple gb
10
Very good facilities brilliant location
Pros:

Very clean and very good location

Cons:

Nothing

2026-08-27 via Nuitee
R
Rebecca couple gb
8
2026-08-27 via Nuitee
P
Paula solo_traveller gb
10
2026-08-27 via Nuitee
T
Tom solo_traveller gb
10
2026-08-27 via Nuitee
T
Tom solo_traveller gb
10
2026-08-27 via Nuitee
C
Christine couple gb
10
Beautiful stay, will definitely return.
Pros:

The location on the river front was so lovely, and very convenient for visiting sights in the city too. Our river view room was gorgeous, with stunning décor, really luxurious bed and everything provided to make our stay special. The breakfast was delicious, catering for every taste, and the staff were so approachable and accommodating.

Cons:

n/a

2026-08-26 via Nuitee
M
Melody couple gb
10
We had a lovely time and would come back the food was so nice
Pros:

Love the room and the property it was easy to access everywhere you needed to be

Cons:

The only issue I had was at the bar on the evening of 25/08/2026 the bar server made a snotty comment about I should know what is in my drink as I ordered it I thought there was no need for that kind of comment.

2026-08-26 via Nuitee
K
Kate couple gb
9
2026-08-26 via Nuitee
A
Anja couple de
8
Für einen Sightseeingtrip sehr zu empfehlen
Pros:

Extrem große und geräumige Zimmer. Von Nachbarn hat man garnichts gehört. Sehr sauber.

Cons:

Das Frühstück war mittelmäßig. Das Personal war sehr freundlich, aber das Essen mittelmäßig

2026-08-25 via Nuitee
F
Frances couple gb
8
2026-08-25 via Nuitee