APARTHOTEL SALBURUA

Hotels
8.8 (456 reviews)
Erroma Hiribidea, 4 , Vitoria-Gasteiz , es

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Lift / Elevator
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Clean and spacious
Good location
Cons:
Lack of some amenities
Sofa bed comfort issues

Categories

Cleanliness
8.6
Multiple reviews noted that the apartment was very clean, but some mentioned issues with specific items not being cleaned.
Service
9.2
Positive sentiments regarding staff communication and support were highlighted.
Location
8.9
Conveniently located with supermarkets nearby but mentioned some distance from the city center.
Room Quality
8.8
Spacious and comfortable rooms were generally praised; however, some issues with bedding and sofa comfort were reported.
Amenities
8.5
Some amenities were lacking, such as basic toiletries and kitchen supplies.
Value for Money
8.3
While deemed overall good value, some guests felt slightly overcharged based on their experience.
Food and Beverage
8.8
Food quality not explicitly mentioned; standard quality for this hotel tier.
Overall Experience
9.3
Most guests had a positive overall experience, with high ratings for cleanliness and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:57

Property Description

Family-Friendly Accommodation
APARTHOTEL SALBURUA offers spacious family rooms, ensuring a comfortable stay for guests traveling with loved ones. The facilities for disabled guests also make it an inclusive and welcoming choice for all visitors.

Fully-Equipped Kitchen and City Views
Enjoy the convenience of a fully equipped kitchen with modern amenities such as a dishwasher, microwave, toaster, and coffee machine. Take in stunning city views from the balcony while sipping your morning coffee or preparing a home-cooked meal.

Convenient Location and Modern Amenities
Located near Fernando Buesa Arena and Vitoria Airport, APARTHOTEL SALBURUA provides easy access to key attractions. With free WiFi, private parking, and a terrace, guests can experience a seamless blend of comfort and convenience during their stay.

Ready to experience a perfect blend of comfort and convenience? Book your stay at APARTHOTEL SALBURUA now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 456 reviews
Cleanliness: 8.6
Service: 9.2
Location: 8.9
Room Quality: 8.8
Amenities: 8.5
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 9.3
L
Lisa • family_with_children • es
8
Ottimo per breve tempo
Pros:

Molto pulito e ben ubicado.

Cons:

Tutto ok

2026-08-14 • via Nuitee
M
Mélusine • solo_traveller • fr
8
2026-08-13 • via Nuitee
D
Damiano • solo_traveller • it
6
Pros:

Casa molto grande, presenza di un terrazzino, pulizia generale buona.

Cons:

I rapporti con l'host sono stati molto problematici. Nonostante al momento della prenotazione fosse indicata la disponibilità di una culla, soltanto 2 giorni prima ci hanno comunicato (su mia esplicita domanda insistente) che non avevano nessuna culla a disposizione. Ho contattato l'assistenza clienti di Booking che ha provato a contattare la struttura senza successo, per cui mi sono dovuto arrangiare. In generale, le comunicazioni con loro via WhatsApp sono state molto deficitarie, e in alcuni casi sono stati anche abbastanza scortesi.

Inoltre, mi hanno chiesto su whatsapp i dati della carta di credito per una caparra nonostante avessi già pagato tramite Booking. Mi sono rifiutato su indicazione dell'assistenza clienti di Booking di dare i dati della mia carta su whatsapp, ma al mio arrivo ho comunque dovuto lasciare la carta fisicamente.

Gli orari della reception sono molto strani e non coincidono con quelli di check in. In generale, sembra più uno studentato che un B&B

2026-08-12 • via Nuitee
D
Daniel • family_with_children • es
9
Pros:

Limpieza y ubicación

Cons:

Ha sido muy caro y el menaje algo escaso.

2026-08-12 • via Nuitee
G
GIANCARLO • solo_traveller • pe
10
2026-08-12 • via Nuitee
O
Oussama • solo_traveller • be
8
2026-08-11 • via Nuitee
A
Amélie • extended_group • fr
8
Etape agréable pour couper notre long trajet jusqu’au Portugal
Pros:

Le logement était propre, la décoration très jolie
Avoir un parking sur place est un vrai plus

Cons:

Il manque de vrais tasses ou bols pour le petit déjeuner

2026-08-11 • via Nuitee
C
Carlos • solo_traveller • es
6
Pros:

La estancia con la terraza

Cons:

Hay horario de aire acondicionado pudiendo pasar calor en varios momentos.

El checkin no es a la hora que prometen porque su horario es de 9:00 a 13:00 y de 19:00 a 22:00. No lo dejan claro y encima no contestan a las llamadas, para que luego te digan que hay overbooking y el sistema se ha caído (un mensaje de WhatsApp).

2026-08-10 • via Nuitee
D
DOS SANTOS • family_with_children • fr
10
2026-08-08 • via Nuitee
C
Clara • solo_traveller • es
10
Pros:

La amplitud de las estancias y la comodidad d las camas, incluida la del sofa-cama

Cons:

El precio alto pues coincidió con la semana grande de Vitoria

2026-08-05 • via Nuitee
S
Sophie • family_with_children • fr
10
2026-08-04 • via Nuitee
D
Driss • solo_traveller • fr
8
Bon établissement pour une étape de voyage
Pros:

L'appartement est bien agencé

Cons:

Une coupure d'électricité au moment d'allumer la clim, qui restera inactif le reste du sejou

2026-08-02 • via Nuitee
A
Abdelhak • family_with_children • nl
9
2026-07-19 • via Nuitee
D
DanielaP04 • solo_traveller • es
8
Pros:

Todo nuevo y limpio. El apartamento moderno y amplio.
La zona está lejos del centro para ir andado pero se aparca sin problema

2026-07-17 • via Nuitee
J
Joao • family_with_children • pt
7
2026-07-14 • via Nuitee
J
Jamie • solo_traveller • gb
3
Don't cut costs to impact guests
Pros:

The apartment was clean and a good space

Cons:

They have tried to cut cost at every opportunity, you are not allowed AC on outside of pre determined hours which meant the room was +30 degrees and when asked if we could turn it on we were told no. Also one loo roll and fridge and freezer both turned off. I am for saving electric but this impacts guest experience

2026-07-13 • via Nuitee
N
Nancy • extended_group • it
8
2026-06-30 • via Nuitee
C
Christophe • family_with_children • fr
10
Parfait 👍
Pros:

Confort, propreté, équipement et très bonne communication avec le concierge

Cons:

Il faut arriver au bon moment pour se garer dans l’avenue !

2026-06-11 • via Nuitee
I
Iranzu • extended_group • es
8
Pros:

Lo amplio que es y limpio que está.

Cons:

Que apagan la caldera a las 22h, y solo teníamos unas mantas finas para dormir. Aunque llamamos para decir que teníamos frío y nos trajeron mantas enseguida .

2026-02-10 • via Nuitee
N
Natalia • extended_group • es
9
Pros:

El apartamento tenía de todo para una familia con niños.

Cons:

El horario de la calefacción...nonpasamos frío pero mi marido se puso un poco malo...q se le revolvió el cuerpo...y si habría estado un poquito mas encendida lo habríamos agradecido

2026-02-09 • via Nuitee