Crystal Suites

Hotels
7.8 (111 reviews)
15 Pohjolankatu , Rovaniemi , fi

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Facilities

Air conditioning
Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Good location
Value for money
Informative host
Cons:
Staff support issues
Room temperature problems
Inadequate amenities

Categories

Cleanliness
6.69
Issues mentioned regarding room conditions and service response.
Service
7.66
Reported lack of staff support during theft incident.
Location
9.2
Great location with access to town and amenities.
Room Quality
7.15
Confusion regarding room types and temperature issues.
Amenities
7.18
Missing hairdryer and incorrect room codes indicated lacking amenities.
Value for Money
8.64
Good value for the price based on positive aspects.
Food and Beverage
8.19
Not mentioned, standard quality for this hotel tier.
Overall Experience
7.66
Mixed feelings due to issues but overall a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 10:51

Property Description

Convenient Location
Within close proximity to top attractions like Santa Park and Santa Claus Village, Pohjolankatu Hostel in Rovaniemi offers a prime location for guests to explore the city.

Modern Amenities
Featuring air conditioning, free WiFi, and flat-screen TVs, our rooms ensure a comfortable stay for all guests. The private bathrooms, bed linen, and towels add a touch of luxury to your experience.

Nearby Points of Interest
Located near Rovaniemi Art Museum and Arktikum Science Centre, our aparthotel is the perfect base for travelers interested in exploring the local culture and history.

Experience the magic of Rovaniemi at Pohjolankatu Hostel - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.8
Based on 111 reviews
Cleanliness: 6.69
Service: 7.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 7.66
A
Aaron • couple • cr
10
2026-03-30 • via Nuitee
E
Erika Daniela • couple • de
9
2026-03-30 • via Nuitee
S
Sefa Ozcan Arici • solo_traveller • tr
10
Pros:

Merkeze 15 dakika mesafede, Santa otobüs durağı ve markete 5 dakika mesafe. Kendi mutfağında tüm olanaklar var, sessiz ve temiz...

2026-03-28 • via Nuitee
N
Nuno • couple • pt
5
Pros:

Good size. Kitchen well equipped

Cons:

We stayed in a ground room, near the street.
The curtains couldn't stop the daylight to enter and had breaches that allowed people to see to the inside of the room.
We ask for changing room but hadn't any answer.
There's no possibility to leave the luggage free. Only paying option

2026-03-26 • via Nuitee
S
Sourav Kumar Dandapat • couple • in
4
2026-03-25 • via Nuitee
J
Jørn • couple • dk
10
2026-03-24 • via Nuitee
K
Krunic • couple • rs
10
2026-03-24 • via Nuitee
R
Reeza Camille • couple • fi
8
2026-03-24 • via Nuitee
S
Seda • solo_traveller • tr
7
2026-03-24 • via Nuitee
M
Maureen • solo_traveller • my
10
Pros:

Clean, cosy, most importantly, convenient! All interesting places within walking distance!

2026-03-23 • via Nuitee
J
JCiuk • couple • it
6
Buono per una notte
Pros:

A meno di 10 minuti dal centro, molto pulito con tanta cura degli spazi comuni, la cucina era completa di tutto e pulita . I letti comodi anche se i cuscini erano veramente piccoli, la stanza era calda e pulita

Cons:

La camera ha una enorme vetrata su strada e nonostante le tende è entrata tantissima luce al mattino e non potevi aprire le tende perché ti vedevano dentro , il bagno ha poco spazio di appoggio per un beauty , nel complesso per 1 notte va bene ma non di più

2026-03-21 • via Nuitee
M
mina • couple • jp
6
概ね快適。天井高く深呼吸しやすい部屋だった
Pros:

天井が高く開放的だった。
ベッドが心地よかった。
清潔で広かった。
共有スペースのキッチンも広かった。
冷蔵庫は個人利用ができ、冷凍庫はみんなで1つ
調理器具も充実していた。
近くに広いスーパーもあり便利だった。

調味料は持参した。

Cons:

壁がやや薄い。
鍵受け取りポストが分かりにくい。
鍵の接続が悪くあけるのに苦戦した。
他の部屋の方はすんなり開いたと言っていた。

2026-03-18 • via Nuitee
C
CORRADO • couple • it
9
2026-03-14 • via Nuitee
F
FRANCISCO • solo_traveller • es
10
2026-03-14 • via Nuitee
L
Laura • solo_traveller • it
10
Pros:

Struttura accessibile facilmente, pulita, accogliente, stanza grande

Cons:

tutto ottimo

2026-03-11 • via Nuitee
V
Vincenzo • couple • it
1
Cons:

La camera non era stata pulita, abbiamo trovato un paio di calze dei vecchi inquilini, peli e capelli un po ovunque… ci hanno rimborsato subito in seguito a foto e chiamate, lo staff ha proceduto subito con il rimborso

2026-03-03 • via Nuitee
V
Victoria • couple • se
10
2026-03-02 • via Nuitee
A
aysu özden • solo_traveller • be
7
Overall it was good.
Pros:

The location of was good, there was a supermarket very nearby. Rovaniemi is very small, so it was super easy to walk to the city centre. The room was clean and quite big.

Cons:

The only issue I had was it was a bit cold inside the room. Especially during winter when you have -27 degrees outside, it is important to come to a warm room and be able to sleep relaxed in a warm environment. When I wrote a message on Booking about this issue, unfortunately I didn’t get a reply.

2026-03-02 • via Nuitee
H
Hayri • family_with_children • tr
9
Good Choose
Pros:

Hotel is close to supermarket 3 min., to bus station to go airport 5 min., and city center 10 min. by walk. There isn't any reception personnel you get your key front of building from a box and put key same box while check out. They sent you the code of box before you come to building. So you don't worry about check in and out. They contact you via WhatsApp. Reaction time to your message is a bit long. If you have hurry it is not good. Hotel has a big kitchen. You can find everything what you want. There is one freezer for each room. Room number is on it. All the rooms are at base floor.

Cons:

The temperature of our room a little bit low. We ask them how we get more heat. We learned that a remote control is in kitchen for changing temperature when we check out.

2026-02-27 • via Nuitee
R
Rubén • solo_traveller • es
8
2026-02-26 • via Nuitee