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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Car hire
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Massage services
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Happy hour
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Television in common areas
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Express check-in
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Free wired internet
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Snorkeling on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Beach yoga on site
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Private beach nearby
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Fishing nearby
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Swimming nearby
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Beach toys
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious 4-Star Oasis in Tulum
Relaxation at its Finest: Enjoy the outdoor swimming pool, lush garden, and serene terrace at Gardenia Collective.
Delightful Dining Options: Indulge in a delicious continental breakfast and savor Mexican cuisine at the on-site restaurant, with special dietary requests catered to.
Comfort and Convenience: Unwind in rooms equipped with modern amenities like flat-screen TVs, free WiFi, and safety deposit boxes. Plus, take advantage of services like room service and currency exchange for a hassle-free stay.
Experience the epitome of comfort and leisure at Gardenia Collective. Book your stay now for an unforgettable getaway.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
Gostamos de tudo, quarto muito bom chuveiro excelente, café da manhã ótimo enfim tudo estava conforme planejamos. Entrei como hospede e saí como amigo José Manuel e toda sua equipe muito obrigado por tudo que fizeram para deixar nossa estadia melhor do que imaginamos, com certeza votaremos com toda a família.
Apenas de ter que vir embora
An absolute 10/10 experience. The design is stunning and incredibly tasteful.
Even as a dedicated foodie, the breakfast here stands out as my best meal in Mexico!!!
Plus, the reception staff are total stars—helpful, professional, and genuinely kind.
Nothing at all.
Es una habitación amplia con una cama muy cómoda y una muy buena ducha
Hay que subir dos escaleras y le faltaría una pava eléctrica dos tazas y 2 vasos (solo tenia un vaso y una taza
Tutto perfetto! Camera grande con balcone, anche il bagno era perfetto con doccia grande.
La pulizia top, ci hanno cambiato gli asciugamani tutti i giorni!! Ottima anche la posizione! Ci tornerei sicuramente, lo consiglio!!
Nulla… andava tutto bene
The rooms were very comfortable and clean, well attended to. The family that runs the hotel was very attentive and thorough.
Nothing, the property is amazing
La struttura è carina, relativamente moderna e accogliente. Punto forte la posizione, comoda sia per il centro che per raggiungere la zona archeologica/spiaggia. Grande supermercato nelle vicinanze e negozio per affitto bici.
Per salire è necessario utilizzare 1/2 rampe di scale, non comode se si viaggia con una valigia classica e non con zaino a spalle.
It was in a very convenient location, within walking distance (15 minutes) of downtown Tulum, restaurants, and block from taxi/bus stops. The staff were very personable, helping me with taxi service on my last day and other useful pointers. It was a quiet location, no elevator but compact enough to go up one flight with my luggage. Modern space with nice artwork and working collective on first floor. Nice little pool and eating area. Room was comfortable with all listed amenities, good wifi and water pressure. Had a nice sunset view from my room.
Wish a few more hooks for clothing in the bathroom
struttura tranquilla, con una buona colazione anche se limitata
Atención personal, desayuno, ubicación, limpieza
The staff are very nice ! Very helpful and welcoming. The hotel is convenient and simple. It has all that is needed. Also the restaurant has really nice breakfast.
The breakfast was delicious . The room was spacious. And our host . He was so friendly and helpful with all our enquiries.. and the location is so close to all amenities for tourist ..
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