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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Non-smoking throughout
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Bicycle-friendly property
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Picturesque Waterside Location
Located in Tromsø, known as the Paris of the North, Scandic Ishavshotel offers breathtaking views of the harbor and city.
Panoramic Views
Most rooms are situated at the end of the quay, providing guests with sweeping panoramic views of the surroundings.
Dining and Socializing
Indulge in traditional Norwegian cuisine at the Lobby Restaurant and Restaurant Roast. For drinks and socializing, head to the Roast Bar by the water, boasting views of the Tromsø Bridge and the iconic Arctic Cathedral.
Experience the beauty of Tromsø at Scandic Ishavshotel - book your stay now!
Please be advised that if you have booked accommodations with dinner buffet included, this does not include buffet for children. You may purchase dinner buffet for children directly at the hotel at an extra cost.
The buffet is served between 18:00 and 21:00.
Unused meals are not refunded.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs NOK 35 per hour.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
Children up to and including 12 years old stay for free when using an available extra bed.
People 13 years old and over stay for NOK 200 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location
View- overlooking both the town and the lake. Magical view when you drink your coffee .
No phones in rooms
No room service
No complimentary water
No bathroom amenities (tooth brush, etc).
Breakfast buffet menu was very limited.
No Tourist trips or activities or desk. For booking trips inside the hotel.. I asked the frontdesk and they Said they have none and we need to go to tourist shops outside to find about it.
I had bunk bed in my room, when the staff unlocked the bunk beds, they didn't tell us there's a ladder under the main king bed that can be used for the bunk beds, we discovered that on last day before we check out.
I can say few were Unfriendly staff due to the way they respond to guests from various countries. I asked the reception for toothbrush and he. Said: " We don't offer tooth brush here, you can buy one from supermarket" ..
So, I'll leave it here for you to judge.
Excellent location for shops, cafes and meeting point for tours. Fabulous views from hotel rooms facing the sea. Superb breakfast and comfortable beds,
Nothing
Breakfast was good; although about 9:30am so half an hour before the bfast is done you can tell that less items or some not all being brought any more.
Location is brilliant; very easy access to all attractions. Nice.
Heating in the room is adequately good.
Bathroom facilities were good.
Dinner was nice but very very expensive - £50 per person even though it is a buffet that’s not worth it.
For a room for £1200 for 3 nights no water in the room is a rather bad joke.
As mentioned about bfast - not great in terms of what we can save on or for tomorrow or later for lunch.
Dinner price is crazy; and buffet was nice on Friday evening but Tuesday, Wednesday & Thursday was the same stuff so if you pay that much that’s repetitive boring stuff. And we seen chefs covering salmon into clean film for next day? I’m public? Come on….
Eco or not - clean towels / or change of mugs / glasses every morning for a room for over £350 a night should be absolutely essential not exception.
For a standard the hotel isn’t worth the price; honestly.
Sluitingstijd van de bar vond ik een beetje vroeg en was op zondag niet open .
Location was great, next to Radisson blue however it has better view, breakfast is good enough not so great as I was expecting, room a bit smaller money value wise.
No luggage carrier, no bidet.
非常令人生气！
booking也不解决问题！
完全不沟通！
The location was great, as was breakfast and the option for a family room with 2 bunk beds.
The room was very small, including a very small bathroom, which felt cramped for our family of 4 (kids 9, 11) and our luggage (1 bag each). Maybe the smallest hotel room we’ve stayed in in Europe. There are shared spaces in the bar area that were nice to have to go to and spread out a bit.
完全不沟通
前台一副臭脸！
Posizione, vista, letto comodo, buffet
Bagno piccolo e scomodo, pulizia camera facoltativa
An amazing hotel with great food and staff. Centrally located
Rooms are very small for families
Hotel fantastyczny! Najlepsza lokalizacja, personel pomocny, jednak słaby stosunek jakości do ceny, za tę cenę warunki mogłyby być lepsze. W niedzielę zamknięty bar oraz restauracja.
Zdecydowanie lokalizacja.
The hotel was right in the harbour and an easy walk to the restaurant and activities. The staff were friendly and couldn't do enough to help. The room was clean and tidy and had a lovely view of the waterfront especially at night. The buffet was excellent, tasty and had a wide selection. We thoroughly enjoyed our stay and would highly recommend it to anyone planning a visit to Tromsø.
Nothing we didn't like. Couldn't fault the hotel, food, staff or location.
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