Schlosshotel Kassel

Hotels
8.2 (1875 reviews)
Schlosspark 8 , Kassel , de

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Variety of food
Cons:
Room cleanliness issues
SPA area was crowded
Long walk to public transport

Categories

Cleanliness
7.45
Some reviews mentioned issues with room cleanliness, including a stale odor and inconsistency in room servicing.
Service
8.95
Most reviews praised the friendly staff and good service, particularly in the dining area.
Location
8.95
The location was frequently highlighted as exceptional, offering great access to nature and attractions.
Room Quality
7.95
Rooms were described as clean and well-furnished, though some showed signs of aging.
Amenities
7.45
The SPA area received mixed reviews, being described as small and busy at times.
Value for Money
7.95
Considering the quality of service and amenities, the value is generally viewed as acceptable.
Food and Beverage
8.45
Breakfast was highly rated for its variety and quality, though some mentioned logistical issues.
Overall Experience
8.45
Overall, guests reported a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:05

Property Description

Luxurious Accommodation with Stunning Views

Located in the heart of the UNESCO World Heritage Site, Schlosshotel Kassel offers 4-star Superior accommodation with breathtaking views of Kassel. Most rooms feature a balcony, a tablet for guests' use, and a complimentary minibar. Stay connected with free WiFi and enjoy entertainment with satellite TV channels.

Pampering Spa and Fine Dining

Indulge in relaxation at the luxury spa within the hotel premises. Treat yourself to a rejuvenating experience after a day of sightseeing. Savor a delightful culinary journey with regional and international dishes served at the on-site restaurants or enjoy a meal on the charming terrace.

Convenient Amenities and Easy Access

Benefit from on-site parking facilities and easy access to the A44 motorway, just a 10-minute drive away. Explore the beauty of Kassel with comfort and convenience during your stay at Schlosshotel Kassel.

Book your stay now for an unforgettable experience at Schlosshotel Kassel!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

The spa area is accessible to those aged 16 and over.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 1875 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
N
Nina couple ch
3
A disappointing stay in a hotel expected to be of superior value.
Pros:

Check-in was straight forward enough. It was right opposite the most fantastic Kassel Gardens, which was fantastic for this short stop-over stay in Kessel with our dog.

Cons:

Unfortunately, we were not happy at all with this stay. The room provided was unacceptably hot and very uncomfortable. We did not sleep well at all. The bedding was inadequate, the pillow to flat so I was unable to read comfortably in bed... Also, the view was very close to the back garden even when lying down in the very hot bed, and with a lot of people usng the small pool area due to the hot weather, we really had no privacy. There were no additional much-needed facilities in the room, e.g. no coffee machine or kettle etc. One might be tempted to ask for a reduction for this stay, had it not been for the Gardens, just opposite, which was our main focus.

2026-07-25 via Nuitee
M
Meike couple de
9
Pros:

Die sehr gute Lage zum Herkules-Park.

2026-07-25 via Nuitee
C
christian couple ch
9
Klasse Location, gerne wieder
Pros:

Die Nähe zum Park Wilhelmshöhe ist grandios, super Frühstück, EV-Ladestation am Hotel

2026-07-25 via Nuitee
C
Carsten solo_traveller de
8
2026-07-23 via Nuitee
M
Michael solo_traveller de
9
Pros:

Die Lage ist super, direkt am Schlosspark, welcher wunderschön ist

2026-07-23 via Nuitee
D
De Gie couple be
9
Pros:

Zeer mooie ruime kamer. Vriendelijk personeel. Kwaliteit.

Cons:

Niet alleen verbaasde het ons dat er slechts 4 scampi op het bord lagen terwijl op het menu er 6 stonden beschreven, maar bovendien kwam het aperitief pas na het eten aan de tafel en weigerde de garcon, die we reeds hadden moeten wijzen op het feit dat hij die blijkbaar vergeten was voordien, om hem te annuleren. De jongeman was duidelijk niet van dezelfde kwaliteit als het hotel.

2026-07-22 via Nuitee
C
Catrin extended_group de
8
2026-07-21 via Nuitee
T
Thomas solo_traveller de
7
Tolle Lage aber zum Teil in die Jahre gekommen
Pros:

Tolle Lage , schöne Außenbewirtung

Cons:

Zimmer ohne Klimaanlage, Einrichtung nicht mehr zeitgemäß und damit eines 4 Sterne Hauses nicht würdig
Gebühr für Außenparkplatz

2026-07-21 via Nuitee
P
Peter solo_traveller de
5
Das Hotel ist in die Jahre gekommen, lebt aber noch immer von seiner Lage.
Pros:

Die Lage des Hotels ist sein Vorteil, wenn man ruhig untergebracht sein möchte.

Cons:

In dem Zimmer fehlte eine Klimaanlage, was bei der hohen Außentemperatur schlecht war, zumal die Reinigungskräfte nicht den abschattenden Vorhang zugezogen hatten.
Das Wasser lief sowohl aus dem Waschbecken als auch aus der Duschtasse schlecht ab.
Die Koffer werden völlig zugänglich für jedermann direkt am Hoteleingang aufbewahrt = wenig sicher und völlig unüblich.
Im Hinblick auf den Zimmerpreis in einer Stadt wie Kassel war das Frühstück trotz individueller Zubereitung der Eierspeisen mäßig.
Zusammenfassend stimmte das Preis-Leistungsverhältnis nicht.

2026-07-20 via Nuitee
J
Johannes couple de
10
2026-07-19 via Nuitee
I
Iris solo_traveller de
9
Pros:

Tolle Lage

2026-07-19 via Nuitee
B
Bullerjan extended_group de
8
2026-07-19 via Nuitee
D
Dirk Stelzer solo_traveller de
10
Schönes Hotel in Kassel!
Pros:

Tolles Hotel mit sehr gutem Service und einem persönlichen, nicht zu großen SPA! Immer gerne wieder!!

2026-07-19 via Nuitee
R
Renate solo_traveller li
8
2026-07-17 via Nuitee
M
Marina family_with_children fi
6
A bit disappointed that hotel gave us different rooms from that we ordered
Pros:

Good thing is that it is a dog friendly place and you can take your dog to the restaurant for example. The room was quiet but it felt like nobody else were in that second building except us.

Cons:

We were given our rooms in another building. It was not what we ordered on Booking. No balcony, no elevator. We had to lift our heavy bags by ourselves to the second floor. However in the description of our room was information about elevator and it was actually in the other building as well as balcony. But we were sent somewhere else. We were a bit disappointed that it was done in silence. The other thing is that one of a bathroom sink was stuck and was unusable.
We had a dinner in the restaurant. I would not recommend a local kitchen. Probably it would be better idea to find another restaurant nearby.

2026-07-17 via Nuitee
E
Eduardo E solo_traveller ar
8
Bien pero mejorable
Pros:

Ubicacion

Cons:

El personal mayormente pico entrenado y falto de supervision.
En el desayuno faltaban tazas pero la gerencia pretende que la misma persona registre la habitación de cada uno de los comensales.
La limpieza y cambio de toallas es opcional y a requerimiento expreso.
Con las altas temperaturas sufrimos la falta de aire acondicionado, una categoría superior lo tiene.
Por el costo, si bien esta ubicado junto al palacio, tendría mas sentido elegir un hotel de menor presupuesto en la ciudad y pagar los traslados, es una ciudad mediana con todo accesible.

2026-07-17 via Nuitee
P
Paul couple de
1
4 Sterne Superior Hotel ???????
Pros:

nichts

Cons:

Nach den Hochglanzbildern im Netz und der Einstufung 4-Sterne-Superior, hatten wir eine Erwartungshaltung, die in keinster Weise erfüllt wurde. Das Zimmer war altbacken - der Teppichboden schmuddelig - um in die Dusche zu kommen musste man sich durch eine enge kaputte Plastiktür zwängen usw. Man könnte jetzt mit dem Spa-Bereich oder dem Schloss Dinner weiter machen, das jede Kantine genauso gut hinbekommt. Fazit: wer 4 Sterne erwartet ist hier falsch. Wir möchten betonen, dass wir keine notorischen Nörgler sind, die in den Krümmeln suchen. Der Vergleich mit anderen 4- Sterne-Hotels lässt allerdings keine bessere Bewertung zu.

2026-07-15 via Nuitee
M
Matthias couple de
10
2026-07-14 via Nuitee
R
Roar couple no
7
2026-07-14 via Nuitee
S
Steen solo_traveller dk
10
Pros:

Alt var fantastisk

2026-07-14 via Nuitee