Humphreys HillHouse

Hotels
7.9 (18 reviews)
Kisii-Nyatieko Road , Kisii , ke

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Spacious rooms
Cons:
Expensive breakfast
Maintenance issues with rooms
Lack of spa services
Mixed feedback on pricing

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8
Service was generally appreciated, with friendly staff mentioned as a highlight.
Location
8.5
The hotel's great location with stunning views and easy access to key landmarks was well-received.
Room Quality
7.5
Spacious and comfortable rooms were applauded, though some maintenance issues were noted.
Amenities
7.5
Satisfactory amenities were provided, including a space, but some guests mentioned missing spa services.
Value for Money
7
Mixed feedback on pricing, with some finding it expensive and others considering it reasonable for the location.
Food and Beverage
7.5
Breakfast and restaurant services were generally well-received, but some guests desired more variety.
Overall Experience
8
Most guests had a positive overall experience, highly recommending the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-06 06:30

Property Description

Luxurious Accommodation
Experience top-notch luxury and comfort in our 5-star hotel rooms featuring flat-screen TVs and magnificent city views.

Exceptional Services
Enjoy a range of exceptional services including a 24-hour front desk, airport transfers, and room service ensuring a seamless stay.

Relaxing Amenities
Unwind on the sun terrace, explore the beautiful garden, or socialize in the shared lounge while enjoying the complimentary WiFi.

Experience the epitome of luxury and hospitality at Humphreys HillHouse in Kisii. Book your stay now to indulge in a lavish getaway.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 18 reviews
Cleanliness: 7.5
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7
Food and Beverage: 7.5
Overall Experience: 8
E
Eunice • solo_traveller • ke
8
2026-02-10 • via Nuitee
O
Obed • couple • ke
10
2025-08-19 • via Nuitee
P
Philip • young couple • us
8
Very good
2025-06-28 • via Nuitee
T
Theodor • young couple • no
10
Beautiful view and impressive value for money. We will return next time we are in Kisii.
2025-06-27 • via Nuitee
J
Jacob • review category business travellers • dk
8
Very good
2025-06-19 • via Nuitee
P
Philip • young couple • us
9
Superb
2025-06-05 • via Nuitee
T
Tom • young couple • ke
9
Superb
Cons:

Breakfast was too pricy...

2025-04-23 • via Nuitee
C
Catherine • solo traveller • za
10
Magnificent!
Pros:

The most stunning view and setting. Lovely staff. A wonderful stay!

2025-03-31 • via Nuitee
A
Achieng • young couple • de
5
Check on your beds and loud music
Pros:

The space

Cons:

The bed 😡😡loud unpleasant music during breakfast ,the bathtub is not working

2025-03-11 • via Nuitee
P
Philis • young couple • us
10
10/10
2025-03-09 • via Nuitee
O
Official • review category business travellers • ke
10
Perfect
Pros:

Everything

Cons:

Nothing

2025-02-26 • via Nuitee
E
Edwin • young couple • ke
8
Very good
Pros:

The heavy breakfast, front office reception more so the overnight young man is so good 👍

Cons:

The squeaking bed but it was sorted upon raising it.

2025-01-30 • via Nuitee
E
Elizabeth • young couple • ke
1
Bad
Pros:

Great ambience

Cons:

The property overcharged us .
They add an extra 200 usd to booking .cok
Pathetic customer service from the receptionist
We were charged for food that wasn't even delivered to our room.
Not worth it

2024-12-25 • via Nuitee
J
Jane • family with young children • us
10
It was beautiful! The ambiance, hospitality, set up...everything was great! A gem in Kisii... well
Pros:

The location was absolutely breathtaking esp at night. The views are to die for.
Breakfast....could use a bit more variety.

Cons:

Nothing

2024-10-17 • via Nuitee
R
Ruth • review category business travellers • ke
5
Get your facts right on online marketing
Pros:

Was forced to pay extra since I dint distinguish irish from sweet potatoe. They only serve one cocktail juice n you need to pay extra if you want plain. I expect a buffet since its a 4* hotel

Cons:

Being forced to pay 10,000 and on booking.com that I booked thru the rate was 6400

2024-10-04 • via Nuitee
J
James • young couple • be
7
Good
2024-09-13 • via Nuitee
A
Achieng • young couple • de
6
Pleasant
Pros:

The room are so spacious ,the security was friendly they normally wash all the guests cars

Cons:

We could not enjoy the facility after a long drive coz some people decided to make alot of noise till late hours.the breakfast the milk for the hot chocolate was cold the have limited selection of foods .they location was not clearly indicated we got lost

2024-07-14 • via Nuitee
N
Nova • review category business travellers • ke
9
Superb
2024-04-26 • via Nuitee