Malmaison Manchester

Hotels
Frasers Hospitality
8.4 (6883 reviews)
Piccadilly , Manchester , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable environment
Cons:
Cleanliness issues
Room was cold
Basic facilities need improvement

Categories

Cleanliness
7.65
Several reviews pointed out cleanliness issues including dust and unclean rooms.
Service
9.15
Staff were frequently described as friendly and helpful.
Location
9.15
Multiple reviews praised the great location of the hotel.
Room Quality
8.15
Rooms were generally comfortable, though some had issues such as being cold and lacking proper heating.
Amenities
7.65
Certain amenities like the TV and spa facilities received mixed reviews.
Value for Money
8.65
Overall good value for the experience provided.
Food and Beverage
8.15
Food and bar quality received positive feedback.
Overall Experience
8.65
Despite some issues, the stay was largely enjoyable with good experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:54

Property Description

Luxurious Boutique Bedrooms
Indulge in the chic and intimate ambiance of our boutique bedrooms, featuring luxurious beds and mood lighting for a relaxing stay. Enjoy modern amenities such as a plasma-screen TV, high-speed internet access, and elegant bathrooms with power showers and exclusive toiletries.

Fine Dining Experience
Treat your taste buds at our Brasserie, offering a blend of modern British cuisine and French specialities in a candlelit setting. Experience exquisite flavors and impeccable service in a sophisticated atmosphere. Don't forget to visit the stylish Mal Bar for creative cocktails made from the freshest ingredients.

Prime Location
Conveniently located opposite Manchester Piccadilly Station, Malmaison Manchester Hotel is at the heart of the vibrant city centre. Explore nearby attractions like Piccadilly Gardens and the Arndale Centre, or catch a game at Old Trafford just a short drive away.

Experience luxury and convenience at Malmaison Manchester Hotel. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Malmaison Spa is open from Wednesday to Monday and closed on Tuesdays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 20.40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 6883 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
C
Christina solo_traveller gb
5
Pros:

The rooms were nice, clean and spacious

2026-06-13 via Nuitee
G
Geoff couple gb
7
Pros:

Location, room, friendly staff

Cons:

Poor quality food, breakfast awful and taken off the bill. Other food OK. Feel place gone down, bar like a pub and restaurant poor, no class as remembered a few years back.

2026-06-13 via Nuitee
C
Cook solo_traveller gb
10
2026-06-13 via Nuitee
A
Abristow couple gb
10
Great location and great staff
Pros:

offered an upgrade when I arrived early which was very much appreciated

Cons:

Nothing to note

2026-06-13 via Nuitee
J
Jeff solo_traveller gb
8
Pros:

Staff were really polite, nice modern clean hotel situated in an easy to get to place for the train and to get to the etihad stadium where we watched the W'end!

Cons:

The shower was really weak, apart from that I'd stay again for the price paid.

2026-06-13 via Nuitee
J
Joe couple gb
10
2026-06-13 via Nuitee
K
Katherine family_with_children gb
5
Great reception, place a little tired, breakfast a little tyrant!
Pros:

Breakfast was delicious. Our requests were accommodated very quickly throughout our stay.

Cons:

The waiter/front of house at breakfast was very brisque and unaccommodating with everyone. A lot of the diners were raising eyebrows at his behaviour. The overall hotel felt tired and the room was not well thought out at all.

2026-06-12 via Nuitee
N
Nigel solo_traveller gb
10
2026-06-12 via Nuitee
S
Scott couple gb
5
I would not say value for money
Pros:

Location to train station and bar area

Cons:

The breakfast was pretty awful and not worth the money and the rooms are a little tired

2026-06-12 via Nuitee
S
Steven couple gb
9
2026-06-11 via Nuitee
R
Rob couple gb
10
Pros:

Property was spotless and staff were friendly and welcoming. Great value for money

2026-06-11 via Nuitee
D
David couple gb
8
Pros:

Cool and retro

Cons:

Na

2026-06-10 via Nuitee
D
Dan_Cl couple gb
8
Lovely. Would definitely come back.
Pros:

Excellent location, very close to Piccadilly station. Lovely room, well appointed and plenty of space. Very powerful shower!

Cons:

USB sockets near the bed didn't work. No regular plugs near the bed so had to leave things plugged in at the other side of the room.
Decor is bold - may not be to everyone's taste.

2026-06-10 via Nuitee
P
Paul couple gb
10
2026-06-10 via Nuitee
E
Eyri couple gb
10
2026-06-10 via Nuitee
A
Adnaan couple gb
10
2026-06-09 via Nuitee
D
Downes solo_traveller gb
5
Pros:

The location

Cons:

The hotel is starting to look very tired

2026-06-08 via Nuitee
R
red_simon solo_traveller gb
10
AMAISON MAL MAISON
Pros:

Nice room with separate walk in shower

Cons:

Could find a working socket near the bed

2026-06-08 via Nuitee
L
Lee solo_traveller je
10
2026-06-08 via Nuitee
S
Simon couple gb
10
Perfect start to our honeymoon
Pros:

I often stop in for a drink there when I’m in Manchester but this was the first time I stayed there. This was the night of our wedding day and we stayed there before an early flight the next day. The staff couldn’t have been more friendly and welcoming; making it feel very special. It’s quite a ‘funky’ with some cool decor and features.

2026-06-08 via Nuitee