Malmaison Manchester

Hotels
Frasers Hospitality
8.4 (6665 reviews)
Piccadilly , Manchester , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable environment
Cons:
Cleanliness issues
Room was cold
Basic facilities need improvement

Categories

Cleanliness
7.65
Several reviews pointed out cleanliness issues including dust and unclean rooms.
Service
9.15
Staff were frequently described as friendly and helpful.
Location
9.15
Multiple reviews praised the great location of the hotel.
Room Quality
8.15
Rooms were generally comfortable, though some had issues such as being cold and lacking proper heating.
Amenities
7.65
Certain amenities like the TV and spa facilities received mixed reviews.
Value for Money
8.65
Overall good value for the experience provided.
Food and Beverage
8.15
Food and bar quality received positive feedback.
Overall Experience
8.65
Despite some issues, the stay was largely enjoyable with good experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:54

Property Description

Luxurious Boutique Bedrooms
Indulge in the chic and intimate ambiance of our boutique bedrooms, featuring luxurious beds and mood lighting for a relaxing stay. Enjoy modern amenities such as a plasma-screen TV, high-speed internet access, and elegant bathrooms with power showers and exclusive toiletries.

Fine Dining Experience
Treat your taste buds at our Brasserie, offering a blend of modern British cuisine and French specialities in a candlelit setting. Experience exquisite flavors and impeccable service in a sophisticated atmosphere. Don't forget to visit the stylish Mal Bar for creative cocktails made from the freshest ingredients.

Prime Location
Conveniently located opposite Manchester Piccadilly Station, Malmaison Manchester Hotel is at the heart of the vibrant city centre. Explore nearby attractions like Piccadilly Gardens and the Arndale Centre, or catch a game at Old Trafford just a short drive away.

Experience luxury and convenience at Malmaison Manchester Hotel. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Malmaison Spa is open from Wednesday to Monday and closed on Tuesdays.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 20.40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 6665 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
C
Conor couple gb
9
2026-05-16 via Nuitee
J
Jörg couple de
9
2026-05-16 via Nuitee
E
EveBrighton solo_traveller gb
10
Pros:

Location
Breakfast

Cons:

Nothing

2026-05-15 via Nuitee
D
David solo_traveller ie
8
2026-05-15 via Nuitee
C
Claire couple gb
8
Good base to explore the city.
Pros:

Good location. Noise of city not audible from room. Amazing breakfast.

Cons:

Sleep disturbed in the early Hours by late night revellers returning to their rooms

2026-05-14 via Nuitee
K
king couple gb
3
DISAPPOINTING
Pros:

THE ROOM WAS SUPPOSED TO BE A DOUBLE. IT WAS TINY. WE HAD TO PAY TO UPGRADE

Cons:

THE ROOM

2026-05-14 via Nuitee
L
Lee solo_traveller gb
2
Pros:

Nothing

Cons:

Everything

2026-05-13 via Nuitee
B
Brenda couple gb
6
Reception staff need to ensure they communicate with customers and equipment in room should be checked prior to guest ar
Pros:

Location

Cons:

Room facilities. Lack of communication by reception staff. TV was not working and when reported, only then were we told work was being done on antenna. Coffee machine did not work and was replaced by another which was faulty but we persisted.

2026-05-13 via Nuitee
G
Gary solo_traveller gb
6
Cons:

Too dark and got down at 9:59 am for breakfast but despite paying for it audit was closed

2026-05-13 via Nuitee
M
María couple es
8
2026-05-13 via Nuitee
L
Lee couple gb
9
2026-05-12 via Nuitee
S
Steven couple gb
10
2026-05-12 via Nuitee
J
Jones solo_traveller gb
10
Great location - Great hotel!
Pros:

Brilliant location near Piccadilly Station, perfect for access to town. It felt safe and quiet and had a much higher level of decor and comfort than I was expecting. Hotel bar was great and open til 1am, and plenty of options for eating both at the hotel and locally.

2026-05-12 via Nuitee
P
Priya solo_traveller gb
7
2026-05-12 via Nuitee
J
JONATHAN extended_group gb
4
Gone downhill
Pros:

Location

2026-05-12 via Nuitee
E
Emma solo_traveller gb
10
2026-05-11 via Nuitee
G
Graham solo_traveller gb
7
Fine hotel shame about the shower
Pros:

Fairly quiet considering busy street outside.

Cons:

Got up in the morning just before checkout to get a shower and the mixer tap on the shower didnt work. So it was a freezing cold shower and wouldnt have had time to complain/move rooms due to train time. Didnt really have time to complain on leaving but informed front desk who just said they'd get someone to look at it which didnt really offer me any sort of compensation. I feel that things like showers, taps etc should be checked as part of room service and this one clearly wasn't. Shame as it was a fairly nice hotel. The too hot to handle warning of hot water which had been hung in the shower was actually quite comical considering it was placed and the shower not checked 😂

2026-05-11 via Nuitee
S
Sian couple gb
7
Nice hotel with a good atmosphere bar. But think the price should have been less than we paid
Pros:

When we arrived the bar was busy with a dj playing and a good atmosphere which we loved. Nice reception area. Good location. Good size room.

Cons:

Neither me or my partner enjoyed our breakfast. The view out of our bedroom window wasn’t good it was straight opposite another building. The lighting in the room isn’t great for getting ready as it’s abit dim lighting.

2026-05-11 via Nuitee
T
Tina couple gb
9
2026-05-11 via Nuitee
G
Green solo_traveller gb
8
2026-05-11 via Nuitee