Malmaison Manchester

Hotels
•
Frasers Hospitality
8.4 (6583 reviews)
Piccadilly , Manchester , gb

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable environment
Cons:
Cleanliness issues
Room was cold
Basic facilities need improvement

Categories

Cleanliness
7.65
Several reviews pointed out cleanliness issues including dust and unclean rooms.
Service
9.15
Staff were frequently described as friendly and helpful.
Location
9.15
Multiple reviews praised the great location of the hotel.
Room Quality
8.15
Rooms were generally comfortable, though some had issues such as being cold and lacking proper heating.
Amenities
7.65
Certain amenities like the TV and spa facilities received mixed reviews.
Value for Money
8.65
Overall good value for the experience provided.
Food and Beverage
8.15
Food and bar quality received positive feedback.
Overall Experience
8.65
Despite some issues, the stay was largely enjoyable with good experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:54

Property Description

Luxurious Boutique Bedrooms
Indulge in the chic and intimate ambiance of our boutique bedrooms, featuring luxurious beds and mood lighting for a relaxing stay. Enjoy modern amenities such as a plasma-screen TV, high-speed internet access, and elegant bathrooms with power showers and exclusive toiletries.

Fine Dining Experience
Treat your taste buds at our Brasserie, offering a blend of modern British cuisine and French specialities in a candlelit setting. Experience exquisite flavors and impeccable service in a sophisticated atmosphere. Don't forget to visit the stylish Mal Bar for creative cocktails made from the freshest ingredients.

Prime Location
Conveniently located opposite Manchester Piccadilly Station, Malmaison Manchester Hotel is at the heart of the vibrant city centre. Explore nearby attractions like Piccadilly Gardens and the Arndale Centre, or catch a game at Old Trafford just a short drive away.

Experience luxury and convenience at Malmaison Manchester Hotel. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Malmaison Spa is open from Wednesday to Monday and closed on Tuesdays.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 20.40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 6583 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
C
Christopher • couple • gb
5
Have stayed at this hotel chain in other city' and been very happy, not in Manchester
Pros:

The bar staff and bar

Cons:

The room was small, the bath had chipped enamel and was poorly set out. The TV works off a digital signal and this was lost on several occassions.

The bed was small, in todays world most hotels have King size beds, if you are providing a standard double bed, state it not say large double bed.

2026-03-27 • via Nuitee
J
Jenny • couple • gb
9
Wonderful base to stay in central Manchester
Pros:

Quality furnishings and design. Friendly and professional staff. Great location. Once more a top contribution to hospitality from Malmaison. My partner is still talking about the home made granola at breakfast.

Cons:

Because it’s two buildings attached to each other, some signage is needed to prevent wandering around the corridors.

2026-03-26 • via Nuitee
K
Kevin • couple • gb
7
2026-03-26 • via Nuitee
L
Lara • family_with_children • gb
8
2026-03-26 • via Nuitee
A
Amit • solo_traveller • gb
1
2026-03-25 • via Nuitee
B
Ben • solo_traveller • gb
5
2026-03-25 • via Nuitee
R
Rosy • family_with_children • gb
10
The best
Pros:

The location, decor, facilities are all amazing

Cons:

Nothing

2026-03-24 • via Nuitee
R
Ren • couple • gb
9
Pros:

Room, breakfast was very nice

Cons:

Getting the tv to work

2026-03-23 • via Nuitee
M
Matt • couple • gb
10
2026-03-23 • via Nuitee
K
kenneth • couple • gb
10
2026-03-23 • via Nuitee
A
Amanda • solo_traveller • gb
8
Nice hotel and bar area, good location for train station.
Pros:

We didn't have breakfast this time as it wasn't great on our previous trip.
Friendly staff, convenient location.

Cons:

I asked for a list or breakdown for our room service and final bill before I paid and the receptionist didn't want to give it me.

2026-03-23 • via Nuitee
• couple • gb
9
2026-03-23 • via Nuitee
R
Rebecca • couple • gb
10
Fab
Pros:

The staff were very friendly and helpful.
Room was large and clean.
Excellent location for what we needed.

Cons:

nothing - have stayed here before and really like it

2026-03-22 • via Nuitee
J
James • couple • gb
9
Great rooms and location.
Pros:

I liked the comfy bed and hot water. And heating system. The coffee in room was good.

Cons:

The room was slightly smaller.

2026-03-22 • via Nuitee
A
Andrew • couple • gb
8
Our regular destination
Pros:

Location great

Cons:

Main tv channels didn’t work which was a pain

The mini fridge wasn’t at all cool/cold which was disappointing

2026-03-22 • via Nuitee
T
Tim • couple • it
10
Brilliant
Pros:

Clean tidy and different

Cons:

No

2026-03-22 • via Nuitee
K
Kibblewhite • couple • gb
10
Pros:

Close to railway station and city centre shops restaurants

Cons:

Nothing

2026-03-22 • via Nuitee
M
Michael • family_with_children • gb
9
2026-03-22 • via Nuitee
T
Tim • solo_traveller • gb
10
Lovely overnight stay, great atmosphere and location
Pros:

Clean and well decorated

Cons:

N/a

2026-03-22 • via Nuitee
P
Paul • couple • gb
10
One of the best hotels I’ve stayed in - ticked every box.
Pros:

Very clean and amazing friendly staff all in the heart of Manchester.

Cons:

NA

2026-03-22 • via Nuitee