Malmaison Manchester

Hotels
Frasers Hospitality
8.4 (7050 reviews)
Piccadilly , Manchester , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable environment
Cons:
Cleanliness issues
Room was cold
Basic facilities need improvement

Categories

Cleanliness
7.65
Several reviews pointed out cleanliness issues including dust and unclean rooms.
Service
9.15
Staff were frequently described as friendly and helpful.
Location
9.15
Multiple reviews praised the great location of the hotel.
Room Quality
8.15
Rooms were generally comfortable, though some had issues such as being cold and lacking proper heating.
Amenities
7.65
Certain amenities like the TV and spa facilities received mixed reviews.
Value for Money
8.65
Overall good value for the experience provided.
Food and Beverage
8.15
Food and bar quality received positive feedback.
Overall Experience
8.65
Despite some issues, the stay was largely enjoyable with good experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:54

Property Description

Luxurious Boutique Bedrooms
Indulge in the chic and intimate ambiance of our boutique bedrooms, featuring luxurious beds and mood lighting for a relaxing stay. Enjoy modern amenities such as a plasma-screen TV, high-speed internet access, and elegant bathrooms with power showers and exclusive toiletries.

Fine Dining Experience
Treat your taste buds at our Brasserie, offering a blend of modern British cuisine and French specialities in a candlelit setting. Experience exquisite flavors and impeccable service in a sophisticated atmosphere. Don't forget to visit the stylish Mal Bar for creative cocktails made from the freshest ingredients.

Prime Location
Conveniently located opposite Manchester Piccadilly Station, Malmaison Manchester Hotel is at the heart of the vibrant city centre. Explore nearby attractions like Piccadilly Gardens and the Arndale Centre, or catch a game at Old Trafford just a short drive away.

Experience luxury and convenience at Malmaison Manchester Hotel. Book your stay now!

Important information:

When booking 6 rooms or more, different policies and additional supplements will apply. The property will contact the guest following their reservation.

When traveling with a dog, please note that an extra charge of £25 for 1 dog or £40 for maximum 2 dogs, per night applies. Dogs are allowed in designated guest rooms-please notify the hotel in advance.

The Breakfast inclusive rates include a Full-cooked breakfast and Dinner inclusive rates includes 2 courses from our Seasonal A’ la Carte menu and a side dish. Supplements apply to certain items. Inclusions only apply for adults.

Children’s Breakfast is not included in the advertised rates and the charges are as follows directly to the hotel: 0-4 years old – Breakfast Complimentary/5- 11 years old – Breakfast charged at 50% full price/ 12 and over breakfast charged at full adult price. Kids Dinner Menu also available.

Please note extra beds and cots must be confirmed with the hotel prior to arrival, customers will be required to settle children's extra bed charges (£30 per night) directly with the hotel.

Malmaison Spa is open from Wednesday to Monday and closed on Tuesdays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs GBP 20.40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 7050 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.65
B
Babajide couple gb
10
It was as comfy as my home. Calm
Pros:

It’s not just the color but the room coolness, clean, bedsheets smells new.

Cons:

What’s not to like ?

2026-07-25 via Nuitee
K
Karen family_with_children au
8
Cons:

The car parking

2026-07-25 via Nuitee
C
Catherine couple gb
7
Pros:

Location and room was quite big, was good enough. Got drinks voucher for agreeing not to have room cleaned overnight

Cons:

Decor too dark and depressing, mould smell in room, hear a lot of street noise due to location and walls are paper thin, could hear conversation next door at night while trying to sleep

2026-07-25 via Nuitee
P
Paul couple gb
8
2026-07-24 via Nuitee
E
Edward solo_traveller gb
10
Fantastic Hotel
Pros:

Lovely bar and lounge,the staff were very nice and helpful,and the hotel is in a great location for the city.

Cons:

Nothing it was all lovely

2026-07-24 via Nuitee
E
Emily couple gb
10
Perfect
Pros:

Breakfast was very good. Room was nice , clean. Enough space

2026-07-24 via Nuitee
R
Robert solo_traveller gb
8
Pros:

Comfy bed with good blackout curtains.

Cons:

QR code to view menus wouldn't work. The on button on the mirror let it a bright white light which made it hard to sleep.

2026-07-24 via Nuitee
L
Lakshman solo_traveller gb
7
Good and affordable stay in a right location
Pros:

Proximate towards the train station

Cons:

Some room rooms are a bit noisy from the roads

2026-07-23 via Nuitee
V
Victoria solo_traveller gb
3
2026-07-23 via Nuitee
S
Stuart solo_traveller gb
7
2026-07-23 via Nuitee
C
Colligan couple gb
9
2026-07-23 via Nuitee
D
Debi Richens solo_traveller gb
4
I loved the hotel and staff, just not the experience!
Pros:

The staff were wonderful and couldn't do enough to support. When I first entered my room, I was completely blown away and looked forward to a couple of blissful days surrounding the training day I was attending.

Cons:

I didn't like the shower tap coming off in my hand, and the absence of the maintenance man, who had not reported back to reception to tell them what had happened.
I didn't like that I had to move to another room to use the shower I had intended to use. I didn't like that I was then short of time for settling before my training event. I didn't like having to change rooms because of how the maintenance man had left things. It left me feeling very unsettled, and spoilt my first stay away for three years. It also took me away from spending precious time with the friends I had trained with.
I found the original invoices that I was given very confusing, and was grateful for the replacements.

2026-07-22 via Nuitee
B
Bridget family_with_children gb
10
Highly recommend. Beautiful place and very convenient for the train station and centre of Manchester
Pros:

Fantastic selection of hot and cold dishes.

2026-07-21 via Nuitee
L
Lois couple gb
8
2026-07-20 via Nuitee
T
Tyla solo_traveller gb
10
2026-07-20 via Nuitee
J
June Ann couple gb
10
Fantastic food, comfortable bed. Location excellent
Pros:

Great location, food excellent

2026-07-20 via Nuitee
K
kevin couple gb
10
2026-07-20 via Nuitee
R
Rebecca solo_traveller gb
10
2026-07-20 via Nuitee
L
Laura couple ie
6
Okay
Pros:

Great location

Cons:

Bit dated and it was also very stuffy. Unable to open any windows in the room. The door on the shower didn’t shut properly so the floor was awash with water after showering.

2026-07-20 via Nuitee
C
craig solo_traveller gb
9
2026-07-19 via Nuitee