Apartamentos Cupules

Hotels
5.4 (14 reviews)
Calle 42 , Mérida , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
First aid kit available
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Maintenance issues in rooms
Limited ventilation in rooms

Categories

Cleanliness
6.5
Views on cleanliness were mixed, with some guests mentioning minor cleanliness issues.
Service
8.3
Service was highly appreciated by guests, with particular emphasis on friendly staff.
Location
7.5
The hotel's location was considered convenient by most guests, with easy access to key landmarks.
Room Quality
5.5
Room quality received mixed reviews, with mentions of maintenance issues and lack of proper ventilation.
Amenities
7.2
Guests found the provided amenities satisfactory, with a highlight on the gym and pool facilities.
Value for Money
6.5
Opinions on value for money varied, with some feeling that prices were high for the services offered.
Food and Beverage
7.3
Food and beverage options were generally well-received, with some guests suggesting more variety.
Overall Experience
7.3
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-05 05:04

Property Description

Modern Accommodation with Convenient Amenities

Convenient Location: Located in Mérida, Apartamentos Cupules offers comfortable accommodations with a patio and kitchenette, providing a homey feel for guests.

Amenities Galore: Enjoy the convenience of free private parking, a 24-hour front desk, and free WiFi during your stay. The family rooms cater to larger groups or families looking for a cozy retreat.

Comfortable Living: Each unit is thoughtfully equipped with essential amenities like a wardrobe, flat-screen TV, and a private bathroom. The provision of bed linen and towels adds an extra touch of comfort to your stay.

Experience a relaxing stay at Apartamentos Cupules and make your reservation today to explore Mérida hassle-free.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

5.4
Based on 14 reviews
Cleanliness: 6.5
Service: 8.3
Location: 7.5
Room Quality: 5.5
Amenities: 7.2
Value for Money: 6.5
Food and Beverage: 7.3
Overall Experience: 7.3
V
Virginia couple it
6
Pros:

Parcheggio provato

Cons:

C’erano molte formiche, hanno un angolo cucina ma non è attrezzato (non ci sono pentole e c’è solo una forchetta e un cucchiaio con un solo sgabello)

2025-11-10 via Nuitee
couple mx
5
Aceptable
Pros:

El más económico.
La ubicación centrica.
La libertad de entrada y salida.

Cons:

No funciona el ventilador del techo y esto es clave para la zona de Mérida donde hay temperaturas MUY elevadas, además si enciendes el calentador eléctrico de la ducha, se baja la intensidad de luz en todo el departamento porque está conectado al mismo sistema eléctrico, con lo cual hay varios riesgos a tener en cuenta.

2025-10-16 via Nuitee
A
Alan solo_traveller mx
2
Pros:

Todo bien excepto el ventilador de techo que está muy bajo y me corto la mano al cambiarme

Cons:

El ventilador de techo está muy bajo

2025-08-27 via Nuitee
F
Francisco Alonso couple mx
7
para descanso
Pros:

Economico

Cons:

No tiene clima

2025-08-21 via Nuitee
R
Ramirez solo_traveller mx
10
Pros:

Excelente atención

2025-08-20 via Nuitee
V
Vellos solo_traveller bs
8
Great experience I would stay again!
Pros:

Great location and friendly staff!

2025-08-13 via Nuitee
M
Martinez solo_traveller mx
3
Malas instalaciones
Pros:

El sistema de seguridad de la puerta de entrada robusto

Cons:

Las ventas que dan a la calle inseguras sin protección
La regadera eléctrica mal instalada, solo una llave de agua funciona.
El ventilador no tiene control
Muchas humedad sin ventilación
Una sola luminaria en toda la habitación

2025-07-23 via Nuitee
F
Fernando review category business travellers us
1
Terrible would never repeat
Pros:

Nothing

Cons:

No ac súper dirty the kitchen was unsafe

2024-07-05 via Nuitee
K
Keion solo traveller tt
5
Passable
2024-05-22 via Nuitee
R
Rensheng solo traveller ca
8
Very good
2024-02-28 via Nuitee
C
Carlos solo traveller mx
7
Good
Cons:

Some days without light or internet

2024-02-16 via Nuitee
O
Oskar young couple ch
1
Worst hotel on our three week trip in Mexico...
Pros:

Parking spot for our car.

Cons:

We didn't expect much for the price but still got disappointed. There is NO AC, it is some machine you have to put cold water bottles inside but it is not cooling the room even with the fan turned on. Outside it was colder than inside. Sweating all night.... No mirror in all of the apartment and mold in the bathroom. There is a kitchen but as soon as we brought groceries into the apartment, hundreds of ants suddenly crawled over our food. No privacy you hear everything from the neighbors. We booked three nights and regretted it!

2024-02-14 via Nuitee
N
Nicole young couple mx
10
Exceptional
Pros:

Centric. Close to stores.

Cons:

The shower was problematic.

2024-02-01 via Nuitee
J
Jeffrey young couple us
3
2 apartments I had were unacceptable: need apt inspections
Pros:

Overall a nice setup. The security at the front entrance gate is very nice feature but I’d have to wonder how often they change the code to keep out undesirables and former tenants. Seriously, there are a lot of people that come in through that gate that have the code but no keys to the rooms: they’ll enter then knock on apt door. The interior is nice with an ample sized bed, a kitchen, tiled-counter, gas dual-burner cooktop, refrigerator and utensils. Bathroom is alright too, but tight going in and out narrow doorway and sink, or especially through toilet area. The second apartment good heated-water shower and since unit was about 40-50ft back from main entrance gate, more quieter (except that loud fridge).

Cons:

First off, they didn’t have me in APARTMENTOS CUPULES. They had me in DEPARTMENTOS CUPULES, as according to Google Maps.
First apartment they scheduled me in: Both sinks had issues: kitchen sink, both faucet knobs haphazardly attached; difficult to turn on and regularly come off: cheap plastic knobs.
Bathroom sink, the drain leaks and splashes water all over the floor creating a slip-hazard!
Also, old kitchen plastic chairs are aged badly and protrude an odor that’s foul and unappealing and the backs bend way over.
No clothes rack for hanging anything (if needed) of any kind.

I got tired of the hassle dealing with hazardous drain leaks in bathroom and kitchen sink difficulties, I reported the problems. They moved me to another apartment 2 units down, but it didn’t happen until next day after 3:00 pm!

The second apartment: has clothes bar in liv room. But no handle to pull entrance door closed, can’t hang bath towel due to missing bar and bracket, refrigerator makes loud clunk sound cycling on/off, bed mattress is slumped in the middle; needs replaced, toilet base leaks water. Told them once again about another of their unfit/nonoperational apartments. And I have to be inconvenienced once again moving ALL my things! Especially refrigerated items in 90°F heat!
Also, entire facility is overflowing with those small crazy ants: everywhere!

I paid hard-earned money for a place - according to their listing, photos and reviews as a good deal and livable but they’re unfit! They should have given me compensation for my inconveniences caused by their ridiculous negligence and not properly monitoring their apartments’ maintenance and upkeep! Bookincom offered a measly 10%! Ohhh seriously; come on! Also, the fact they DID NOT have me in the correct location and they had me in the rundown, dumpy section! See Google Maps photo.
Can’t recommend this unless they have covered and inspected their apartments for proper functioning fixtures, appliances, furniture, etc.

2023-12-08 via Nuitee