Neighbourgood Castle

Hotels
6.8 (61 reviews)
53 Castle Street , Cape Town , za

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Non-smoking throughout
Staff adhere to local safety protocols
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Excellent breakfast
Friendly staff
Beautiful location
Cons:
Cleanliness can be improved
Early departure was disappointing

Categories

Cleanliness
5.55
Standard quality for this hotel tier.
Service
8.05
The staff was extremely friendly and their service is very prompt.
Location
8.05
The neighborhood truly made me feel 'GOOD'.
Room Quality
6.05
The bedroom's view was stunning.
Amenities
6.05
Standard quality for this hotel tier.
Value for Money
6.05
Standard quality for this hotel tier.
Food and Beverage
8.05
The breakfast was really well prepared and very delicious.
Overall Experience
6.55
The entire stay was enjoyable and comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 02:16

Property Description

Neighbourgood Castle, conveniently located in Cape Town, offers comfortable rooms, a restaurant, and free WiFi. The property is in proximity to major attractions such as V&A Waterfront, CTICC, and Table Mountain. Enjoy an à la carte or vegetarian breakfast at the hotel.

Amenities and Features

  • Air-conditioned rooms
  • Non-smoking property
  • Reception assistance for exploring the area

Nearby Attractions

  • Kirstenbosch National Botanical Garden (12 km)
  • World of Birds (19 km)
  • Close to Robben Island Ferry and Cape Town International Airport (20 km)

Book now to experience the best of Cape Town at Neighbourgood Castle!

Important information:

This property will not accommodate hen, stag or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.8
Based on 61 reviews
Cleanliness: 5.55
Service: 8.05
Location: 8.05
Room Quality: 6.05
Amenities: 6.05
Value for Money: 6.05
Food and Beverage: 8.05
Overall Experience: 6.55
C
Castle couple za
10
To sum up my stay in one sentence exceptional.
Pros:

The breakfast was really well prepared and very delicious.I really love their entire cuisines and their different menu's.The staff extremely friendly and their service is very prompt.

Cons:

Everything was up to standard I was very satisfied with the whole experience.I would recommend anyone who wants a comfortable and enjoyable stay to come to neighbourgood.

2025-09-19 via Nuitee
C
Castle couple za
10
Out of this world ..world class experience.
Pros:

The breakfast reminded me the time i spent in Dubai,the preparation and the taste was so alike.The staff was the winner of the day ..Wow I truly enjoyed my whole breakfast meal to the deliciously prepared yoghurt s=and sweet strips.

Cons:

If there's anything I didn't like it would be having to me departing early because the place was stunning and my bedroom's view was out of this world.Neighbourgood truly made me feel ' GOOD' no pun intended.

2025-09-19 via Nuitee
A
Abel extended_group ao
9
2025-07-06 via Nuitee
C
Chloe young couple za
7
Good
2025-06-29 via Nuitee
T
Thandolwethu solo traveller za
5
Passable
Cons:

the elevator was never working, room service wouldnt do a thorough job at times, cockroach problem

2025-05-25 via Nuitee
J
Jila solo traveller za
7
Good
2025-05-18 via Nuitee
M
Mashau review category business travellers za
6
Pleasant
2025-05-16 via Nuitee
A
Aploon young couple za
10
Exceptional
2025-04-18 via Nuitee
L
Lucky young couple za
7
Good
2025-04-11 via Nuitee
V
Verified traveler
8
Fix the lift please!
Pros:

Nice and trendy place but having to climb five levels of stairs every time to get to our room was insane. Good value for money.

2025-04-05 via Nuitee
P
Peter solo traveller za
8
Very good
Cons:

The lift wasn't working. I suffer from severe arthritis, it would have been good to mention something like this on their website so I wouldn't end up on the top floor. I relied on Mr D to survive.

2025-03-30 via Nuitee
E
Esinako solo traveller za
4
Cute accommodation just poor client service.
Pros:

It would have been good had it not been for the incident of a leaky roof and how poorly managed my complaint was.
I complained early in the morning- the receptionist acted like it would be fixed or I’d be moved but his shift ended without anything being done and poor communication despite being probed on multiple times.

Making the whole situation fall on the receptionist taking on the night shift who also did not assist at first until I had a friend over who was able to demand action. I ended up transferring (thanks to Sipho for his help) to the nearest neighbourgood hotel at 1am in an unknown location using my own transport as a female. All because of a leaky roof that they could have managed earlier on by moving rooms and fixing that.

2025-03-27 via Nuitee
E
Erik
8
Pros:

Some noise in the evening, a discotheque nearby? The shower is the best in Africa. Really.

2025-03-26 via Nuitee
A
Allister review category business travellers za
8
Very friendly and helpful staff with communal working area and restaurant of great standard.
Pros:

The muslie, yogurt, and fresh fruit breakfast was great every morning. Cappuccino was excellent

Cons:

That the kitchen was closed 30 min before closing time indicated on the services offered.
The treadmill in the small gym was not for running.

2025-03-19 via Nuitee
I
Inez solo traveller za
4
Don't stay in a room without a view. Don't even think about it. Staff and breakfast was great
Pros:

Staff were amazing

Cons:

Most depressing room

2025-03-07 via Nuitee
S
Sebola review category business travellers za
6
Pleasant
2025-03-06 via Nuitee
S
Simon solo traveller za
5
The nosie, Gosh. All night long.
Cons:

Nothing wrong with the place but the location, next to extremely noisy night clubs.....the noise was worst

2025-03-04 via Nuitee
N
Nolo review category business travellers za
6
Pleasant
Pros:

The breakfast was good

Cons:

The lift didn’t work the entire 4 nights I stayed there even though I was told that it would be fixed the day of arrival. I was staying on the 5th floor so that was very unpleasant.

2025-03-01 via Nuitee
A
Alexander solo traveller za
3
Poor
Pros:

The location

Cons:

Lift was broken and for two weeks they didn't fix it.

2025-02-26 via Nuitee
N
Nokubonga solo traveller za
6
The overall stay was good and comfortable. I wish they could update guests about any issues before they check in.
Pros:

The property was clean, room had a beautiful design and spacious. The breakfast was good and also got a welcome gift which was nice

Cons:

The lift was not working and no communication was shared regarding the lift. I was in the 4th floor so that was a lot of stairs with bags.
The room was rather dark if lights can be fixed.

2025-02-21 via Nuitee