IntercityHotel Leiden

Hotels
•
IntercityHotels
8.5 (3131 reviews)
6 Ballonstraat , Leiden , nl

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Bar
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Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Expensive for the value

Categories

Cleanliness
7.75
Several reviews indicate cleanliness issues, particularly with bedding.
Service
9.25
Generally good service but mixed feedback about staff responsiveness.
Location
9.25
Multiple positive mentions about the convenient location near transport and attractions.
Room Quality
8.25
Rooms are generally clean and comfortable, with some guests mentioning they were simply furnished.
Amenities
7.75
Lack of certain amenities like coffee in the room and parking options mentioned.
Value for Money
8.25
Some guests find it expensive considering some missing amenities.
Food and Beverage
8.75
Breakfast received mixed reviews, but overall good offerings.
Overall Experience
8.75
Generally positive experiences, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:06

Property Description

Convenient Location
IntercityHotel Leiden, just within 15 km of Paleis Huis Ten Bosch, offers easy access to nearby attractions like Madurodam and TU Delft.

Modern Amenities
The hotel boasts non-smoking rooms with free WiFi, a bar, and a 24-hour front desk for guests' convenience.

Delightful Dining
Guests can start their day with a delicious buffet breakfast during their stay at IntercityHotel Leiden.

Book your stay at IntercityHotel Leiden for a blend of comfort and convenience in Leiden.

Important information:

We do not allow guests leaving their pets unattended on their rooms.

Luggage can be left in the luggage storage but must be picked up on the day of departure.

Bikes are not allowed in the hotel and must be parked at the local bike parking garage.

Please note that, as part of the hotel’s commitment to sustainability, housekeeping is available only on request. Reception can be contacted at any time until 10 AM on the day guests would like their room to be cleaned. Rooms are also automatically cleaned after every third night as part of the regular service.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 3131 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
F
Florent • solo_traveller • fr
9
Pros:

Grande chambre, propre et calme, proche de la gare et du centre historique

2026-07-18 • via Nuitee
A
arthur • couple • be
8
Pros:

Keurig hotel en prima ligging

Cons:

Niets

2026-07-18 • via Nuitee
P
Pieter • couple • nl
8
2026-07-18 • via Nuitee
S
Stephen • couple • fr
9
Excellent stay and had a good time
Pros:

Very clean and well maintained and few meters from the bus stand and train station

2026-07-18 • via Nuitee
M
Michelle • couple • nl
9
2026-07-18 • via Nuitee
W
Wilson • solo_traveller • gb
8
Pros:

The locatiion was excellent and the room was very clean, quiet snd well-equipped.

Cons:

The breakfast was satisfactory although the choice of cereals was disappointing.

2026-07-17 • via Nuitee
J
John • family_with_children • gb
9
2026-07-16 • via Nuitee
B
Barbara • solo_traveller • de
9
2026-07-16 • via Nuitee
E
eva • solo_traveller • nl
6
Pros:

Vriendelijk personeel

Cons:

Kamer was heel erg heet, heb amper geslapen.

We vonden vieze sokken in de kamer.

2026-07-16 • via Nuitee
S
Silke Schö • solo_traveller • de
8
2026-07-16 • via Nuitee
D
Dave • solo_traveller • nl
10
2026-07-16 • via Nuitee
P
Paul • solo_traveller • ie
9
Pros:

Good location. Clean, spacious and well fitted rooms.

2026-07-16 • via Nuitee
A
Annetta • solo_traveller • nl
9
2026-07-15 • via Nuitee
C
Chris • couple • au
10
2026-07-15 • via Nuitee
M
Miho • family_with_children • gb
9
Overall it was a very good hotel.
Pros:

Staff were all nice and very helpful.

Cons:

It would’ve been better if each room had a fridge.

2026-07-15 • via Nuitee
L
Laurien • solo_traveller • nl
6
Pros:

In het centrum. Prima bed en douche

Cons:

Niet sfeervol. Saaie lege gang. Weinig daglicht.
In de kamer voelde ik mij ook opgesloten.

2026-07-15 • via Nuitee
M
Maria Giovanna • couple • it
9
Pros:

Posizione centrale

2026-07-15 • via Nuitee
J
José Luís • couple • pt
8
2026-07-15 • via Nuitee
R
Rita • solo_traveller • be
9
Pros:

De locatie was top, bij het station in een rustige straat, op wandelafstand van het centrum

Cons:

Je kon geen koffie maken op de kamer, blijkbaar wel voorhanden in de duurdere kamers.

2026-07-14 • via Nuitee
M
Monica • solo_traveller • fi
8
2026-07-14 • via Nuitee