IntercityHotel Leiden

Hotels
•
IntercityHotels
8.5 (3283 reviews)
6 Ballonstraat , Leiden , NL

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Expensive for the value

Categories

Cleanliness
7.75
Several reviews indicate cleanliness issues, particularly with bedding.
Service
9.25
Generally good service but mixed feedback about staff responsiveness.
Location
9.25
Multiple positive mentions about the convenient location near transport and attractions.
Room Quality
8.25
Rooms are generally clean and comfortable, with some guests mentioning they were simply furnished.
Amenities
7.75
Lack of certain amenities like coffee in the room and parking options mentioned.
Value for Money
8.25
Some guests find it expensive considering some missing amenities.
Food and Beverage
8.75
Breakfast received mixed reviews, but overall good offerings.
Overall Experience
8.75
Generally positive experiences, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:06

Property Description

Convenient Location
IntercityHotel Leiden, just within 15 km of Paleis Huis Ten Bosch, offers easy access to nearby attractions like Madurodam and TU Delft.

Modern Amenities
The hotel boasts non-smoking rooms with free WiFi, a bar, and a 24-hour front desk for guests' convenience.

Delightful Dining
Guests can start their day with a delicious buffet breakfast during their stay at IntercityHotel Leiden.

Book your stay at IntercityHotel Leiden for a blend of comfort and convenience in Leiden.

Important information:

We do not allow guests leaving their pets unattended on their rooms.

Luggage can be left in the luggage storage but must be picked up on the day of departure.

Bikes are not allowed in the hotel and must be parked at the local bike parking garage.

Please note that, as part of the hotel’s commitment to sustainability, housekeeping is available only on request. Reception can be contacted at any time until 10 AM on the day guests would like their room to be cleaned. Rooms are also automatically cleaned after every third night as part of the regular service.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 3283 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
E
Eglė • solo_traveller • lt
9
2026-09-18 • via Nuitee
S
STYLIANOS • extended_group • gr
8
Pros:

Είναι πολύ κοντά στο κέντρο της πόλης και τον σιδηροδρομικό σταθμό. Κοντά σε δημοτικό parking.

Cons:

Το ότι πρέπει να ενημερώνεται η reception το προηγούμενο βράδυ για το αν επιθυμούμε τον καθαρισμό των δωματίων.

2026-09-17 • via Nuitee
J
Johann • solo_traveller • be
8
Pros:

Situation centrale. Petit déjeuner varié. Chambre bien aménagée. Près de la gare et du parking lammermarkt.

Cons:

Le manque d'explications sur la notion de "groen hotel".
En principe dès un séjour de 3 nuits, la chambre est nettoyée et les serviettes changées.
J'ai séjourné 3 nuits mais aucun nettoyage, ni changement des serviettes humides.
Les motifs économiques semblent justifier un service minimum..

2026-09-17 • via Nuitee
A
A • couple • nl
8
Heerlijk dicht bij centrum
Pros:

Heel goed

Cons:

Niet van toepassing

2026-09-17 • via Nuitee
K
Katherine • solo_traveller • tw
8
2026-09-16 • via Nuitee
A
Athanasia • couple • gr
10
2026-09-16 • via Nuitee
F
Frits • solo_traveller • nl
9
Pros:

Nette kamer, prima locatie.

Cons:

-

2026-09-16 • via Nuitee
B
Berryfields1967 • couple • gb
8
A gem, with a bathroom oddity..............
Pros:

Location is perfect directly opposite the main train station at about 150m - I.e very close but you can't hear the station at all. The hotel is modern, very clean and beautifully understated, with tasteful furnishings throughout which gives it a pleasant & relaxed atmosphere. The breakfast buffet was plentiful with a wide variety of cold meats & cheeses, a hot selection. Tea, coffee, fruit juice, a great selection of cereals, fresh bread, rolls & croissants. A fabulous way to start the day. The room was just the right size, the air con was very quiet (most welcome!). Fabulous shower, crisp fresh sheets and a comfy slightly on the soft side, large bed (with no footboard - Important when you're 6'4" tall) & bathroom and an in very solid safe for valuables was welcome too.

Cons:

This was just about perfect, the only odd thing was a curtain against a wall and when we pulled it back, it revealed the obscure glass wall of the shower (!) . This may be a European 'thing' but if you're quintessentially English, this idea may not sit well unless you & your nearest & dearest both have a joint voyeuristic penchant................ We all use the bathroom, but i'd presume most of us prefer to use it in a degree of controllable peace..........

2026-09-15 • via Nuitee
J
Jeannette • solo_traveller • nl
9
Stedentripje
Pros:

De locatie

Cons:

Helemaal niets

2026-09-15 • via Nuitee
R
Robben • solo_traveller • nl
8
Prima
Pros:

Prima hotel, gelegen op een goede locatie bij het station, en aan de rand van het centrum, de kamer was comfortabel, schoon en ruim, het ontbijtbuffet was ruim en vers. het personeel is behulpzaam en vriendelijk

2026-09-14 • via Nuitee
F
Francesco • couple • it
10
Very nice experience
Pros:

Very kind personnel, very good breakfast

Cons:

Nothing

2026-09-14 • via Nuitee
H
HABEEB • solo_traveller • kw
10
الموظف ماأعرف أسمة هو جنسيتة نيجري مسلم مناوب في الليل حتي صباح كان رائع وطيب ومبتسم وخدوم هو الوحيد يداوم في الليل حتي
Pros:

رائع وممتاز وأشكر كل منّ الأستقبال/Melissa/Danielle/JennaViktoria/وخاصة الموظف الأستقبال المناوب في الليل هو نجيري جنسينة كان رائع وممتاز الموظف هذا عجيب مبتسم 😁 وخدوم

Cons:

فندق رائع ممتاز 🤩 👌 وعجيب وسط السنتر ومحطة القطار والمقاهي والمطاعم والأسواق 👍🤩😍👌حلو ونظيف وخدمات ممتاز 👌 Francis

2026-09-14 • via Nuitee
R
RvanWalsem • solo_traveller • nl
10
2026-09-14 • via Nuitee
I
Ingrid • solo_traveller • de
8
2026-09-13 • via Nuitee
M
Mark-Jan • extended_group • nl
8
2026-09-13 • via Nuitee
M
Marvin • couple • de
9
2026-09-13 • via Nuitee
H
HABEEB • family_with_children • kw
10
2026-09-13 • via Nuitee
A
Adrianus • extended_group • nl
8
Prima uitvalsbasis voor weekend Leiden.
Pros:

Prima locatie vlakbij alle bezienswaardigheden. Supergoed ontbijt. Vriendelijke en vlotte medewerkers.

Cons:

Koelkast op de kamer

2026-09-13 • via Nuitee
M
Mike • couple • nl
8
Ideaal voor bezoek aan Leiden
Pros:

Prettige locatie voor bezoek Leiden

Cons:

Prima hotel

2026-09-12 • via Nuitee
J
Joseph • extended_group • ie
10
Proximity to the station, city restaurants and attractions .
Pros:

Proximity to station and facilities

Cons:

Nothing

2026-09-12 • via Nuitee