IntercityHotel Leiden

Hotels
•
IntercityHotels
8.5 (3283 reviews)
6 Ballonstraat , Leiden , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Expensive for the value

Categories

Cleanliness
7.75
Several reviews indicate cleanliness issues, particularly with bedding.
Service
9.25
Generally good service but mixed feedback about staff responsiveness.
Location
9.25
Multiple positive mentions about the convenient location near transport and attractions.
Room Quality
8.25
Rooms are generally clean and comfortable, with some guests mentioning they were simply furnished.
Amenities
7.75
Lack of certain amenities like coffee in the room and parking options mentioned.
Value for Money
8.25
Some guests find it expensive considering some missing amenities.
Food and Beverage
8.75
Breakfast received mixed reviews, but overall good offerings.
Overall Experience
8.75
Generally positive experiences, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:06

Property Description

Convenient Location
IntercityHotel Leiden, just within 15 km of Paleis Huis Ten Bosch, offers easy access to nearby attractions like Madurodam and TU Delft.

Modern Amenities
The hotel boasts non-smoking rooms with free WiFi, a bar, and a 24-hour front desk for guests' convenience.

Delightful Dining
Guests can start their day with a delicious buffet breakfast during their stay at IntercityHotel Leiden.

Book your stay at IntercityHotel Leiden for a blend of comfort and convenience in Leiden.

Important information:

We do not allow guests leaving their pets unattended on their rooms.

Luggage can be left in the luggage storage but must be picked up on the day of departure.

Bikes are not allowed in the hotel and must be parked at the local bike parking garage.

Please note that, as part of the hotel’s commitment to sustainability, housekeeping is available only on request. Reception can be contacted at any time until 10 AM on the day guests would like their room to be cleaned. Rooms are also automatically cleaned after every third night as part of the regular service.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 3283 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
H
Hanne • couple • nl
10
2026-08-28 • via Nuitee
P
Peter • solo_traveller • sk
8
2026-08-28 • via Nuitee
C
christine • solo_traveller • nl
9
Pros:

Great staff and location and very clean.

Cons:

Nothing

2026-08-28 • via Nuitee
E
Ebru • solo_traveller • ie
6
Good location, fabulous personnel, spacious rooms, but the facilities failed for me
Pros:

Reception staff was particularly amazing. Each one of them was very kind, friendly, professional, and solution-oriented. Thanks a million!

Cons:

Because it’s a green hotel, no kettle and no minibar in my room. If you want a room with a kettle, it’s +15e. No minibars at all in any rooms. Well but there could be one for customers’ use in the reception area. A/C was also problematic

2026-08-28 • via Nuitee
S
SHARON • solo_traveller • be
10
2026-08-28 • via Nuitee
D
Dijker • solo_traveller • nl
7
Pros:

De ligging van het hotel

Cons:

Geen idee

2026-08-27 • via Nuitee
V
Vincenzo • extended_group • it
10
Pros:

Tutto

2026-08-27 • via Nuitee
E
Edward • family_with_children • nl
10
2026-08-26 • via Nuitee
L
Luís • couple • pt
8
2026-08-26 • via Nuitee
Y
Yolanda • solo_traveller • nl
9
Pros:

Sfeer

Cons:

Niks

2026-08-26 • via Nuitee
M
Márta • couple • hu
8
2026-08-26 • via Nuitee
J
Job • couple • nl
9
Goed hotel!
Pros:

Hotel zit tegenover het treinstation en aan de rand van het centrum, erg prettig. Personeel is vriendelijk en de kamers zijn basic, maar schoon en het bed ligt prima.

Cons:

De prijs van de kamers was in verhouding tot wat je kreeg een beetje aan de hoge kant.

2026-08-25 • via Nuitee
V
Virginia • couple • us
8
Pros:

Very clean and new facility; bed was firm and comfortable. Coffee and tea in the room were nicely presented.

Cons:

Wish they made up the room daily. We visited the desk for additional towels and teabags. We paid 30 euros to check in at noon instead of 3pm. It's the only hotel we have ever paid to have the room released to us early (we travel extensively.)

2026-08-25 • via Nuitee
M
Martijn • solo_traveller • nl
7
2026-08-25 • via Nuitee
E
Elisabeth • solo_traveller • se
6
2026-08-25 • via Nuitee
A
Archana • extended_group • ch
10
2026-08-24 • via Nuitee
K
Katja • family_with_children • de
8
Sehr gut, aber mit Potenzial nach oben
Pros:

Sehr zentrale Lage am Bahnhof, aber man hört die Züge nicht. Recht neues Hotel und stylisches Ambiente

Cons:

Frühstücksfoyer und Bar waren viel zu klimatisiert, es war richtig kalt dort, obwohl draußen angenehmer Temperaturen von 23-25° waren. Und man kann die Klimaanlage in den Zimmern nachts nur abschalten, wenn man ein Fenster öffnet. Da hinter dem Hotel aber ein lautes Brummen von der Technik die ganze Zeit zu hören war, war das auch keine Option.

2026-08-24 • via Nuitee
J
Jenny • couple • nl
8
Prima hotel ter overnachting.
Pros:

Ontbijt was prima. voldoende keus. kamer was netjes en schoon.

Cons:

wij hadden een gehuurd taxibus bij voor 9 personen. Geen parkeergelegenheid, maar hebben uiteindelijk wel dicht bij het hotel kunnen parkeren. ca 5 minuten lopen.

2026-08-24 • via Nuitee
E
ERIC PAUL LUCIA • couple • be
9
Pros:

geen ontbijt genomen moesten te vroeg vertrekken

2026-08-24 • via Nuitee
P
popi efstathiiu • solo_traveller • cy
10
2026-08-24 • via Nuitee