IntercityHotel Leiden

Hotels
•
IntercityHotels
8.5 (3166 reviews)
6 Ballonstraat , Leiden , nl

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Expensive for the value

Categories

Cleanliness
7.75
Several reviews indicate cleanliness issues, particularly with bedding.
Service
9.25
Generally good service but mixed feedback about staff responsiveness.
Location
9.25
Multiple positive mentions about the convenient location near transport and attractions.
Room Quality
8.25
Rooms are generally clean and comfortable, with some guests mentioning they were simply furnished.
Amenities
7.75
Lack of certain amenities like coffee in the room and parking options mentioned.
Value for Money
8.25
Some guests find it expensive considering some missing amenities.
Food and Beverage
8.75
Breakfast received mixed reviews, but overall good offerings.
Overall Experience
8.75
Generally positive experiences, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:06

Property Description

Convenient Location
IntercityHotel Leiden, just within 15 km of Paleis Huis Ten Bosch, offers easy access to nearby attractions like Madurodam and TU Delft.

Modern Amenities
The hotel boasts non-smoking rooms with free WiFi, a bar, and a 24-hour front desk for guests' convenience.

Delightful Dining
Guests can start their day with a delicious buffet breakfast during their stay at IntercityHotel Leiden.

Book your stay at IntercityHotel Leiden for a blend of comfort and convenience in Leiden.

Important information:

We do not allow guests leaving their pets unattended on their rooms.

Luggage can be left in the luggage storage but must be picked up on the day of departure.

Bikes are not allowed in the hotel and must be parked at the local bike parking garage.

Please note that, as part of the hotel’s commitment to sustainability, housekeeping is available only on request. Reception can be contacted at any time until 10 AM on the day guests would like their room to be cleaned. Rooms are also automatically cleaned after every third night as part of the regular service.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 3166 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
V
Vivy • family_with_children • nl
8
Top locatie en goede prijs
Pros:

Locatie

Cons:

Doorspoelen toilet boven ons. Dat hoorde je wel heel goed

2026-08-08 • via Nuitee
B
Bonten • couple • nl
8
Heel prettig
Pros:

De ligging was perfect

Cons:

De handdoeken wissel was na 3 nachten. Dit was voor mij net een nachtje te veel. 2x douchen en dezelfde handdoek gebruiken is prima. Hadden we verkeerd begrepen

2026-08-08 • via Nuitee
Y
Yoran • family_with_children • nl
8
2026-08-08 • via Nuitee
S
Simone • solo_traveller • nl
8
Top hotel!
Pros:

Vriendelijk personeel
Goed ontbijt en schone kamers.
Goede locatie

Cons:

Bij het kopen van flesjes bier uit een automaat na 23.00 uur betaal je ook statiegeld. Je neemt de flesjes toch niet mee naar huis dus geld voor het hotel. Idee om te doneren aan iets.

2026-08-08 • via Nuitee
E
Elvira • couple • nl
8
2026-08-07 • via Nuitee
R
ruth • couple • de
7
Pros:

Das Bett war bequem, Bad großzügig, nicht automatisch Zimmerservice (umweltfreundlich)

Cons:

Kein Wasserkocher !
Ist mir in ganz Holland noch nie passiert, vor allem bei dem Hotelpreis.
Zwei kleine Tassen Kaffee fast 8 Euro!
Personal an der Rezeption unflexibel

2026-08-07 • via Nuitee
S
Sina • couple • de
8
2026-08-07 • via Nuitee
G
Guillaume • extended_group • fr
8
Pros:

Personnel accueillant et serviable, jolies chambres avec des lits confortables et une bonne insonorisation. Hôtel très bien placé, à seulement quelques pas de la gare et proche de commerces.

Cons:

Malgré une bonne insonorisation des chambres, le personnel d’entretien peut parfois parler très fort (voir crier) dans les couloirs, ce qui n’est pas très agréable quand on veut se reposer.
Le petit-déjeuner était assez coûteux pour le nombre d’options proposées.

2026-08-07 • via Nuitee
I
Isabelle • solo_traveller • fr
9
Pros:

Très bon emplacement centre-ville et gare
Très calme
Tres Bon petit déjeuner

2026-08-06 • via Nuitee
J
john • solo_traveller • ie
8
2026-08-06 • via Nuitee
• couple • nl
9
Pros:

Het vriendelijke personeel, de ruime kamer en badkamer en het heerlijke ontbijt

2026-08-06 • via Nuitee
J
J.H. • couple • nl
9
Pros:

Toplaag bed schuift uit bed gevallen

Cons:

Toplaag vast proberen te maken

2026-08-06 • via Nuitee
A
Annelies • family_with_children • nl
8
Pros:

Goed, netjes, schoon, degelijk en vooral handige locatie vlakbij station.

Cons:

Ik miste een extra kussen op de kamer waardoor ik handdoeken gebruikt heb om wat hoger te liggen met mn hoofd.

2026-08-06 • via Nuitee
J
Jim • solo_traveller • nl
10
2026-08-06 • via Nuitee
H
Harald • solo_traveller • de
9
Prima in Leiden
Pros:

Sehr schöner Lobbi Bereich!

2026-08-06 • via Nuitee
M
Margriet • family_with_children • nl
10
Heerlijk
Pros:

Top locatie. Vriendelijk personeel en goed ontbijt.

2026-08-05 • via Nuitee
G
Gabriela • couple • ro
9
2026-08-05 • via Nuitee
J
Josef • solo_traveller • cz
10
2026-08-05 • via Nuitee
S
Serhii • couple • ua
10
2026-08-05 • via Nuitee
R
Rafał • family_with_children • pl
10
Bardzo nowoczesny hotel, miła obsługa , wygodne i czyste pokoje. Polecam
2026-08-05 • via Nuitee