IntercityHotel Leiden

Hotels
•
IntercityHotels
8.5 (2750 reviews)
6 Ballonstraat , Leiden , nl

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Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
First aid kit available
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Clean and comfortable rooms
Cons:
Issues with cleanliness
Expensive for the value

Categories

Cleanliness
7.75
Several reviews indicate cleanliness issues, particularly with bedding.
Service
9.25
Generally good service but mixed feedback about staff responsiveness.
Location
9.25
Multiple positive mentions about the convenient location near transport and attractions.
Room Quality
8.25
Rooms are generally clean and comfortable, with some guests mentioning they were simply furnished.
Amenities
7.75
Lack of certain amenities like coffee in the room and parking options mentioned.
Value for Money
8.25
Some guests find it expensive considering some missing amenities.
Food and Beverage
8.75
Breakfast received mixed reviews, but overall good offerings.
Overall Experience
8.75
Generally positive experiences, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 21:06

Property Description

Convenient Location
IntercityHotel Leiden, just within 15 km of Paleis Huis Ten Bosch, offers easy access to nearby attractions like Madurodam and TU Delft.

Modern Amenities
The hotel boasts non-smoking rooms with free WiFi, a bar, and a 24-hour front desk for guests' convenience.

Delightful Dining
Guests can start their day with a delicious buffet breakfast during their stay at IntercityHotel Leiden.

Book your stay at IntercityHotel Leiden for a blend of comfort and convenience in Leiden.

Important information:

We do not allow Guest leaving their pets unattended on their rooms
Luggage can be left in the luggage storage but must be picked up on the day of departure.
Bikes are not allowed in the hotel and must be parked at the local bike parking garage

Please note that, as part of the hotel’s commitment to sustainability, housekeeping is available only on request. Reception can be contacted at any time until 10 AM on the day guests would like their room to be cleaned. Rooms are also automatically cleaned after every third night as part of the regular service.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 2750 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
K
Katharina • solo_traveller • ch
5
Lage gut - Service na ja!
Pros:

Lage - Nahe beim Bahnhof / Busse / Innenstadt

Cons:

Check In / Zimmerzuteilung / Zimmerreinigung / Frühstückbuffett

2026-05-02 • via Nuitee
K
Kathryn • couple • us
10
Close to train station and canal restaurant area
Pros:

Really close to train/bus station. Also close to the cute restaurant/canal area. Comfortable room with good breakfast.

2026-05-02 • via Nuitee
E
Elaine • extended_group • gb
10
Absolutely great stay helpful pleasant staff clean great location good breakfast
Pros:

Location is excellent so close to station which has direct trains from schipol breakfast very good staff so pleasant helpful and accommodating… we had a lovely few days

Cons:

Maybe they could food served in the evening but there are plenty of places close by to compensate.

2026-05-02 • via Nuitee
H
HM • family_with_children • nl
8
Aangenaam verblijf
Pros:

Nieuw, rustig hotel op goede locatie naast station met goede sfeer.

2026-05-01 • via Nuitee
T
TATIANA • family_with_children • br
9
Excelente localização, do lado da estação central
Pros:

Melhor localização da viagem! a 3 minutos a pé da estação, isso vale tudo! Na primeira estadia fiquei num quarto otimo com vista do moinho, na outra num quarto afastado do elevador e a limpeza deixou a desejar e sem cafe no quarto. Paguei valores semelhantes porem acredito que categorias diferente.

2026-05-01 • via Nuitee
E
Eric • extended_group • ch
8
Joli séjour
Pros:

L’emplacement proche de tout

Cons:

Rien

2026-05-01 • via Nuitee
K
Killian • solo_traveller • us
9
2026-05-01 • via Nuitee
M
Mrs Michael • couple • gb
9
2026-05-01 • via Nuitee
T
Tanja • couple • nl
8
Top locatie
Pros:

De stilte in de hotel kamer, raam dat open kan voor wat frisse lucht en een mooie schone kamer. En niet te warm in de kamer. En de top locatie.

Cons:

Bed vond ik iets te hard

2026-05-01 • via Nuitee
I
Isabel • family_with_children • nl
9
Super
Pros:

Dichtbij veel eet gelegenheid en museum, goed ontbijt en heerlijke douche

Cons:

Alles was prima

2026-05-01 • via Nuitee
A
Amanda • extended_group • us
8
Pros:

Location is perfection - super close to the train station and bus depot where the Keukenhof bus departs from. Close to grocery options and restaurants. Self check-in desk is easy to use. Room is very clean. I really like the city map wall art.

Cons:

I wish there was a mini fridge.

2026-04-30 • via Nuitee
N
Nadezhda • solo_traveller • us
10
2026-04-30 • via Nuitee
A
AKO • couple • jp
8
とてもよかったです
Pros:

ライデンの駅から見えるくらいの距離で、荷物をすぐ預けられて良かったです。スタッフもとてもフレンドリーで親切でした。２日前に予約しましたが、お得に泊まれたので嬉しかったです。

Cons:

部屋に冷蔵庫がなくて驚きました。

2026-04-30 • via Nuitee
J
J. Rouch • couple • nl
10
Convenient and comfortable
Pros:

The location is spitting distance from the train station and within walkable distances to the sites. Despite the location being so central, it was quiet inside the hotel and in the bedroom. The staff were attentive and courteous and very helpful and friendly. The bed was comfortable. The selections at breakfast were varied and very satisfying.

2026-04-30 • via Nuitee
I
Indira • couple • nl
8
Good choice
Pros:

Nice hotel with comfortable room and amenities. Excellent proximity to train station, cafe’s, restaurants. A good central stay to travel around to the Hague, Rotterdam, and close to schiphol. The staff was friendly.

Cons:

The stay was short and did not remark anything in particular.

2026-04-29 • via Nuitee
V
Victoria • solo_traveller • nl
7
2026-04-29 • via Nuitee
F
Frank • couple • fr
9
Bon compromis pour visiter la ville tout en restant près de la gare
Pros:

Confort du lit, hôtel idéalement situé à 100 m de la gare, possibilité de faire son enregistrement sur des bornes évitant l'attente à la réception, buffet du petit-déjeuner

Cons:

Absence d'instructions d'utilisation concernant l'utilisation de la climatisation / chauffage, également concernant l'entrée tardive à l'hôtel (l'interphone est uniquement en hollandais)

2026-04-29 • via Nuitee
R
Ronald • solo_traveller • de
8
2026-04-29 • via Nuitee
M
Mary • solo_traveller • us
9
2026-04-28 • via Nuitee
R
roelof • extended_group • nl
8
Goed hotel
Pros:

De ligging nabij het centrum

Cons:

Ontbijt viel mij persoonlijk wat tegen.

2026-04-28 • via Nuitee