Al Mukhtara International Hotel

Hotels
6.6 (1378 reviews)
FJF4+8GG Al-Madinah al-Munawwarah , Al Madinah , sa

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Non-smoking throughout
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Close to Haram
Good breakfast
Cons:
Poor cleanliness
Unhelpful service

Categories

Cleanliness
5.24
Numerous comments regarding poor cleanliness and room conditions.
Service
7.71
Mixed feedback; some positive mentions, but notable complaints about unhelpful staff.
Location
8.25
Positive feedback indicating proximity to important sites like the Haram.
Room Quality
5.7
Issues noted regarding room size and old furniture.
Amenities
6.23
Amenities are acceptable, but noise issues reported affect the experience.
Value for Money
6.19
General consensus on value being average considering quality discrepancies.
Food and Beverage
6.74
Breakfast was positively noted, though overall dining experience was lacking.
Overall Experience
6.71
Guests expressed mixed feelings about their stay, with notable shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:34

Property Description

Convenient Location: Strategically located in the heart of Al Madinah for easy access to popular attractions and landmarks.

Comfortable Accommodation: Enjoy a comfortable stay in our non-smoking rooms with free WiFi and room service for your convenience.

Accessible Facilities: Benefit from free private parking, a 24-hour front desk, and proximity to key sites such as Al-Masjid an-Nabawi.

Experience a hassle-free stay at Mokhtara International and book your room now for a memorable visit to Al Madinah.

Important information:

Dear Guest, thank you for choosing to book with us. Please ensure each room is reserved under the correct lead guest name and nationality. Bookings with the same name for all rooms are not accepted.
If the names need to be changed, kindly update them before arrival. If details do not match at check-in, the booking may be canceled without refund as per policy.

For Special Requests Contact our WhatsApp Team

+966-54-414-2661 (WhatsApp messages only and not for call)This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.6
Based on 1378 reviews
Cleanliness: 5.24
Service: 7.71
Location: 8.25
Room Quality: 5.7
Amenities: 6.23
Value for Money: 6.19
Food and Beverage: 6.74
Overall Experience: 6.71
I
Ibrahim extended_group gb
6
Ok for the price and location but needs a refurb ASAP and hygiene is lacking.
Pros:

Excellent location. Staff are ok. Price is good

Cons:

Needs a refurbishment, not the cleanest rooms. Housekeeping need to do a better job. Bathroom roof leaking and nothing done despite reporting it a number of times.

2026-04-18 via Nuitee
A
Abdi extended_group fr
1
2026-04-14 via Nuitee
F
Fauziya Tijani couple us
8
2026-04-12 via Nuitee
N
naim loussaief extended_group tn
6
2026-04-10 via Nuitee
S
Sadia family_with_children gb
6
Everything was reasonable about the hotel except that the breakfast in different hotel.
Pros:

Location was good. Lifts were ok. Reasonably clean when room was given.

Cons:

Room was too small. Toilet probably need to be improved. Breakfast was included but we were told to go to hotel opposite to eat breakfast. It was nuisance. It was not made clear, I suffered as I have knee problem and had to make extra journey.

2026-04-08 via Nuitee
N
NABIL extended_group sa
10
2026-04-07 via Nuitee
E
Eslam Mohamed extended_group eg
8
2026-04-07 via Nuitee
A
Adam couple sa
4
Cons:

Toilet

2026-04-06 via Nuitee
U
Uwais couple gb
5
2026-04-05 via Nuitee
S
Sajjad couple sa
1
Pros:

Room was not at 4 pm check in time despite it was pre booked.

Cons:

Waited 2 hours

2026-04-04 via Nuitee
A
Amna solo_traveller pk
10
Quadra bed rooms were too small for 4 adults. Otherwise it was very good experience.
2026-04-04 via Nuitee
M
Mostafa extended_group fr
9
2026-04-03 via Nuitee
M
Mohammad extended_group sa
5
2026-04-03 via Nuitee
K
Khadeeja extended_group gb
4
2026-04-01 via Nuitee
A
Abdullah couple kw
4
يؤدي الغرض من الزيارة الدينية
Pros:

استقبال الموظفين
الموقع

Cons:

الاثاث بحاجة الى تجديد
إزعاج باقي المستخدمين

2026-03-31 via Nuitee
Y
Yakoub extended_group fr
3
Cons:

Personnel pas du tout professionnel
On nous oblige à réserver via le site pour payer plus cher

2026-03-30 via Nuitee
光明 couple tr
8
2026-03-29 via Nuitee
H
Hasnaa family_with_children sa
10
2026-03-28 via Nuitee
K
khan family_with_children gb
10
Pros:

nice place nice staff

2026-03-27 via Nuitee
Z
zubair couple pk
9
Comfortable stay
Pros:

Location

Cons:

All good

2026-03-26 via Nuitee