Fuerteventura Princess

Tatsächlich auf den zweiten Blick eher runtergekommen. Sowohl die Anlage, wie auch die Zimmer, als auch das Gelände drum herum.
Meine top flops: fettiges Essen, Motten im Zimmer, die super anstrengenden Animateure!!!

Niente

La piscina che chiudeva alle 18:00 . Nessuna acqua messa in frigo o anche in camera dovevo andare sempre al ristorante per acqua e che era tanto da caminare per prendere acqua o bere qualcosa Ma forse dopo la camminata andava bene a digerire perché lì si mangia bene.

El gimnasio estaba muy desmejorado. Los equipos son viejos y no está bien mantenido en cuanto a la limpieza.
La animación de la noche era de mala calidad, los chicos ponían buena intención pero los shows parecían un acto escolar.

Servizio di ristorazione pessimo per un 4 stelle. Disorganizzato, piuttosto trasandato e qualità del cibo mediocre.
Spiace perchè non è assolutamente all'altezza del resto della bellissima ed organizzata struttura .

Il personale della pulizia della camera,molto scortese e non attento alle pulizie! Presenza di ragni e formiche nella stanza!

accoglienza alla reception al nostro check-in

Monotonne, słabej jakości jedzenie.

Pas de lit double...

• The hotel is clearly old, and there is little to no evidence of recent refurbishment. After arriving, we learned that the hotel has been split into two sections, with one part now called Esencia, marketed as a premium option. That section does look modern and well-maintained. Unfortunately, it’s very obvious that all renovation efforts have been focused solely on Esencia, leaving the original hotel feeling neglected, run-down, and below expectations in many essential areas.
• The gym is particularly disappointing: it looks rundown and unattractive, is usually empty, and contains only a few very old machines.
• The steam (vapour) rooms were never working during our stay. When we asked staff about this, we were told we needed to close the door very tightly or the vapour would escape. However, the door was always fully closed, and at no point did we feel any vapour or even warmth.
• The jacuzzis are not heated at all. In fact, one was noticeably colder than the other, making them very uncomfortable to use.
• The drinks included in the “all-inclusive” package are poor quality. The “national beer” advertised turned out to be Gran Canaria beer only. The pre-made cocktails were genuinely unpleasant. There is a vending-machine-style dispenser for piña coladas which tastes extremely sugary and overly strong, but not in a good way. We asked for a freshly made piña colada at the bar and paid for it, and the bartender even laughed and admitted that the machine version is “shit.”
• Most importantly: the food. Honestly, for £430 for 5 nights, the food was acceptable — but just barely. Nothing, and I mean nothing, stood out.
• Breakfast was fairly extensive but very Americanized, with lots of greasy, sugary options. There were only a couple of fruit choices, and they were not fresh at all, which was surprising given the location.
• Lunch was not bad overall. Pizza was consistently good (though it’s hard to get wrong). Everything else was hit or miss.

Food, could be better salad options, basic vegetables even though you come to Spain. For example, canned olives, canned peaches and pineapples instead of fresh ones. Same fried snacks all the time. Food overall aren’t terrible, but could be improved definitely.

Zu viele osteuropäische Gäste... Sie sind laut , gehen mit Wodka in die Sauna und grölen herum.

Despite the fact we'd written (twice) and called before arriving to check that the kids pool was heated, when we arrived it was freezing cold. We arrived on a Saturday, and when I finally got to speak to the person who could supposedly help with this, she said there was nothing she could do until Monday when the management would be back. How a hotel with hundreds of people in it cannot have effective management over the weekend is totally beyond me. The pool was eventually fixed, but too late for us. No apology or amends made.

The other thing was the "animation team" who cancelled various activities at the slightest gust of wind - it was laughable.. but much more concerning was the fact that the team running the Kids Club allowed our 4yo son to leave without our signing him out. They seemed totally disinterested.

The weather was poor whilst we were there - totally outside of the hotel's control of course. But that would have been much less of a problem for us had the activities delivered what we'd expected and the pools had been warm enough to swim in.

Overall, nice hotel, shame it's not being run properly.

Medewerker Joel was een chagerijnig e kerel, kon geen lachje vanaf