VISIONAPARTMENTS Lugano - contactless check-in

Hotels
8.5 (1877 reviews)
Viale Carlo Cattaneo 17A , Lugano , ch

Facilities

Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable
Great location
Cons:
Small elevator
Limited breakfast options

Categories

Cleanliness
8.58
Clean, cosy, comfortable, but some rooms lack proper amenities.
Service
9.55
Standard service quality; some issues with access code delivery.
Location
9.59
Central but on a calm street, close to key attractions.
Room Quality
8.04
Room sizes vary; some reported issues with noise and comfort.
Amenities
7.57
Amenity setup could improve; missing items in the room.
Value for Money
8.53
Fair pricing considering location and general comfort.
Food and Beverage
7.08
Breakfast options limited; some complaints about quality.
Overall Experience
9.05
Overall stay was pleasant, with kudos for location and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:52

Property Description

Modern Apartments with Kitchenette:
VISIONAPARTMENTS Lugano offers stylish accommodation with a seating area and kitchenette for your convenience.

Convenient Location:
Situated just 400 metres from Exhibition Center Lugano and 1.2 km from Lugano Station, our property is centrally located for your ease of access.

Comfort and Security:
Enjoy amenities such as air conditioning, free WiFi, and full-day security during your stay at VISIONAPARTMENTS Lugano.

Book now to experience convenience and comfort at VISIONAPARTMENTS Lugano!

Important information:

Please note there is no reception in the VISIONAPARTMENTS building. Guests are required to upload a copy of their ID card or passport to our self-check-in platform, which will be accessible via a link sent after the reservation is made. The access code for the apartment will be provided on the day of arrival, once all required documentation has been submitted. Breakfast is served: Mon-Fri 07:00-11:00, Sat-Sun 08:00-12:00. Please note that the pictures are for illustrative purposes only and show examples of room categories. Additionally, there is no daily cleaning service at the property. Our signature items (e.g., toiletries) are provided as arrival amenities only and will not be replenished during the stay. Smoking is strictly prohibited, as is any use of the apartment for commercial or business-related purposes. In the event of a proven violation of rules, VISIONAPARTMENTS reserves the right to issue a penalty invoice or to cancel the booking with immediate effect and without a refund and to request the immediate departure of the guests. Guests under the age of 18 can check in only with written permission from a parent or legal guardian. The form can be provided by the property upon the guest's request. When traveling with pets, please note that a deposit is required. VISIONAPARTMENTS will not accommodate hen, stag, or similar parties. Quiet hours are from 22:00 to 06:00. Please inform the property in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 1877 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.53
Food and Beverage: 7.08
Overall Experience: 9.05
P
Patrick couple ch
8
2026-05-09 via Nuitee
A
Alonzi solo_traveller it
10
Pros:

La Signora Laura si è messa a nostra disposizione per qualsiasi evenienza. È stata gentilissima cosí come la Responsabile della struttura. La camera era bella e pulita. Ottima la posizione.

2026-05-07 via Nuitee
F
Franziska solo_traveller de
9
Super gepflegtes Apartment, tolle Ausstattung - klein aber fein!
Pros:

Super gepflegtes Apartment, tolle Ausstattung - klein aber fein!

Cons:

Nichts

2026-05-07 via Nuitee
D
Dilcia couple ch
10
Une découverte de Lugano malgré la pluie ☔️
Pros:

Le calme !!!! C’était magnifique nous avons choisis une chambre côté montagne simplement excelente .

Cons:

RAS

2026-05-07 via Nuitee
E
Evans couple us
5
Great location but poor experience
Pros:

Great location

Cons:

Poor Communication. We asked for an early checkin and didnt hear back. The room was not being used. When we arrived - no coffee, no tea - nothing was in the apartmenr

2026-05-06 via Nuitee
M
Monika solo_traveller cz
7
2026-05-06 via Nuitee
G
Girard couple ch
8
Très bon séjour pour une courte durée.
Pros:

La situation géographique, proche à pied d'un parc, du lac et du centre ville. Avoir un parking privé sur place. Logement moderne, belle douche et un balcon. Les chiens sont acceptés.

Cons:

Le lit est étroit (140cm) et collé contre un mur. Le studio est petit, donc pas de place pour un fauteuil confortable, seulement une petite table et deux chaises. Attention si vous avez une grosse voiture, ne pas réserver dans le parking intérieur, accès par ascenseur très étroit. Heureusement notre demande de changement sur place pour un parking extérieur a pu être approuvée.

2026-05-05 via Nuitee
K
Katty couple ch
1
2026-05-05 via Nuitee
P
Patrick couple ch
9
Pros:

Zu Fuss in 5min. im Zentrum

Cons:

Für E-Bike fehlt es in der Einstellhalle an Steckdosen.

2026-05-04 via Nuitee
C
Campioni couple it
8
2026-05-04 via Nuitee
R
roger couple ch
9
2026-05-04 via Nuitee
A
antonio couple it
10
Pros:

tutto è anche la cucina

Cons:

un po molto piccola ma bella

2026-05-03 via Nuitee
G
Gianni solo_traveller ch
7
Pros:

Sehr gute Lage beim Kongresshaus und See, nur 10 min zu Fuss in die Altstadt.

Cons:

Check-in System hat nicht richtig funktioniert obschon über Booking gebucht und ja alle Daten hinterlegt sind. Um den Zuganscode zu erhalten musste ich letztlich Anrufen (Englisch in der Schweiz) um das zu klären.

Gläser, das wichtigste, hat in der kleinen Küche gefehlt und es gibt ja keine Rezeption und wollte nicht schon wieder der Hotmail anrufen.

2026-05-03 via Nuitee
G
Giorgio solo_traveller ch
8
2026-05-03 via Nuitee
A
Altina solo_traveller ch
8
Pros:

Gostei de tudo no apartamento

Cons:

Da Garagem muito estreita tinha de entrar e sair sempre com os espelhos fechados

2026-05-03 via Nuitee
M
Miray Senem couple ch
1
Gehe nicht nochmal hin
Pros:

Nur der Standort

Cons:

Lohnt sich nicht für den Preis

2026-05-03 via Nuitee
C
Chantal solo_traveller ch
10
Tout était magnifique milles merci au personnel
Pros:

L emplacement , le calme , la gentillesse du personnel, la propreté

Cons:

Rien

2026-05-03 via Nuitee
G
Giulia solo_traveller it
7
Pros:

Posizione e pulizia

Cons:

Prezzo un po’ alto, ma in linea con prezzi di Lugano

2026-05-02 via Nuitee
B
Benjamin couple ch
10
2026-05-01 via Nuitee
A
Amy couple ch
8
Pros:

Die Lage der Unterkunft war super, sie war genau neben einem wunderschönen Park und sehr zentral gelegen. Das Frühstück war auch sehr lecker, alles was man braucht.

Cons:

Wir hätten uns zwei Decken gewünscht anstatt einer gemeinsamen, sonst war aber alles gut!

2026-04-30 via Nuitee