HOKAB

Hotels
9 (9 reviews)
C Granadillo S N MZ 251 LT 7 , Cenote Azul , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Tour desk
Board games/puzzles
Shallow end
Staff adhere to local safety protocols
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Review Highlights

Pros:
Friendly staff
Good location
Comfortable room
Good breakfast
Nice pool
Cons:
Low water pressure in shower
Aggressive dogs on the way to town
Locked door issue in the morning

Categories

Cleanliness
8.33
Shower had low water pressure, affecting the overall cleanliness perception.
Service
9.3
Staff were friendly and accommodating.
Location
8.84
Peaceful but a bit far from town, with some safety concerns due to dogs.
Room Quality
9.29
Spacious and comfortable room with good air conditioning.
Amenities
9.32
Pool was well-received.
Value for Money
9.28
Price is considered correct for the quality provided.
Food and Beverage
8.83
Breakfast was good, but not enough detail provided.
Overall Experience
8.8
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:14

Property Description

Luxurious Accommodation
HOKAB in Cenote Azul provides a lavish stay with air-conditioned rooms featuring free WiFi and private bathrooms.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool or enjoy the terrace while having access to a 24-hour front desk for any assistance needed.

Modern Amenities
Each room is equipped with a wardrobe and a flat-screen TV for entertainment and comfort throughout your stay.

Experience luxury and comfort at HOKAB - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 9 reviews
Cleanliness: 8.33
Service: 9.3
Location: 8.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 8.8
A
Alex • couple • gb
8
Pros:

The place is very clean and the staff are friendly and helpful

Cons:

Limited facilities, but its perfectly adequate

2026-02-10 • via Nuitee
D
Detlef • extended_group • de
8
Cons:

Frühstück etwas dürftig , dafür schöner Rooftop mit Schwimmbecken und Blick auf den See Bacalar

2026-02-09 • via Nuitee
J
Jonatan • extended_group • mx
9
Agua caliente tardía
Pros:

La amabilidad del personal y las instalaciones limpias

Cons:

.tarda en llegar agua caliente de la regadera ya que tiene paneles solares

2026-01-22 • via Nuitee
R
Reia • couple • se
7
2026-01-16 • via Nuitee
N
Nemanja • solo_traveller • fr
8
2026-01-05 • via Nuitee
O
Olivier • couple • fr
5
Gros investissement pour l’hôtel mais les finitions ratées gâchent tout
Pros:

Tarif correct

Cons:

Pas d’eau chaude : le chauffage solaire ne marche pas malgré ce qui est dit .

2025-12-21 • via Nuitee
W
Wiebe • extended_group • bz
6
It works
Pros:

The staff was good location sample to find it nice and clean

Cons:

The shower didn't have much water it took forever to take a shower.

2025-12-18 • via Nuitee
P
Patrick • couple • ie
8
Pros:

Peaceful location outside the town.
Spacious and comfortable room with good air conditioning. Staff were friendly and breakfast was good.

Cons:

The hotel is a short walk from the town, which is no problem, except there were some very aggressive dogs on the route when it got dark. My wife and I chased them off one night when they were after us and barking. She was on her own another night and had to jump into a stranger's passing car to get away from them. A real pity and obviously not under control of the hotel, but something to consider when booking.

We were leaving early in the morning and the receptionist said the door would be open from 6am. We went down at 6.30am and it was locked - luckily we had a phone to call them but not sure what we would have done if we didn't have a phone plan. Also a bit of a fire hazard having it locked and unable to open from the inside...

2025-12-04 • via Nuitee
E
Elias • couple • us
10
2025-12-03 • via Nuitee
E
ernesto • couple • mx
10
Confortable with a good location
Pros:

Location and prize

Cons:

The stairs

2025-11-21 • via Nuitee
I
isabel • couple • fr
9
Pros:

Personnel accueillant.
Piscine au top!

2025-10-29 • via Nuitee