Heaven

Hotels
8.6 (218 reviews)
ул.Крайбрежна алея 1 к.к. Слънчев бряг, хотел Хевън , Sunny Beach , bg
+359878320000
unitursad@gmail.com

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable rooms
Cons:
Cleanliness issues
Lack of fridge
Limited food variety

Categories

Cleanliness
7.85
Several mentions of cleanliness issues in the bathroom and overall.
Service
9.35
Management is accommodating, going out of their way for guests, ensuring good service.
Location
9.35
Perfect location near the beach and market street, allowing easy access to restaurants.
Room Quality
8.35
Rooms are generally comfortable but lack certain amenities like a fridge.
Amenities
8.35
Amenities like the indoor pool and beach access appreciated, but a mini-fridge missing.
Value for Money
8.85
Overall value considered fair for the location and services offered.
Food and Beverage
7.85
Food options were described as limited and repetitive.
Overall Experience
8.85
Guests expressed satisfaction with their stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:54

Property Description

Luxurious Amenities

Heaven in Sunny Beach offers a seasonal outdoor swimming pool, terrace, and a restaurant and bar, providing guests with a luxurious stay. Each room comes with a balcony, flat-screen TV, air conditioning, and free WiFi, ensuring comfort and entertainment.

Convenient Services

With a 24-hour front desk, airport transfers, and an ATM on-site, guests at Heaven can enjoy convenient services throughout their stay. The private bathrooms are equipped with showers and free toiletries, while selected rooms feature a cozy seating area for relaxation.

Ideal Location

Situated near popular attractions like Sunny Beach and Action AquaPark, Heaven is the perfect choice for travelers seeking entertainment and leisure. Don't miss the chance to experience a delightful stay at Heaven in Sunny Beach.

Important information:

Please inform Heaven in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Басейн is closed from Tue 01 Oct 2024 until Thu 01 May 2025

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 218 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
• couple • bg
10
2025-09-18 • via Nuitee
A
Aneliya • couple • bg
10
Pros:

I love everything

Cons:

The only thing that was unpleasant was that I didn’t had a view to the sea

2025-09-11 • via Nuitee
D
Derkach • family_with_children • pl
10
Cons:

Нет холодильников

2025-09-08 • via Nuitee
• couple • sk
9
Pros:

Hotel is directly on the beach, so you don't need to rent beach chairs. It's also right on the busiest market street next to great restaurants and bars, yet offers very quiet and comfortable sleep even with open balcony.

Management goes out of his way to accommodate for additional requests at no extra cost (i.e. room change or late checkout).

They take great care for the indoor pool and overall cleanliness of all the areas.

Cons:

There is no (mini)fridge in the room

2025-09-08 • via Nuitee
S
Silviu Marian • couple • ro
7
Pros:

Aproape de plajă și de platinum.

Cons:

Fără frigider în cameră.

2025-09-06 • via Nuitee
V
Veli • couple • tr
7
2025-09-03 • via Nuitee
K
Kristina • family_with_children • bg
7
Съотношение цена -качество не отговаря
Pros:

Местолопожението

Cons:

Прекалено малко брой шезлонги, резервират се още от вечерта с нахвърляни кърпи, а някои дори изобщо не си махаха кърпите.В ресторанта храната е много еднотипна и няма много опции.
В стаята няма хладилник, което е много неудобно , ние бяхме с бебе и нямаше къде да държим пюретата му. При пристигане банята беше мръсна с някакви червени петна и косми в зоната на душа. При свършване на душ гела и шампоана не ни бяха предоставени нови , както и тоалетната хартия .

2025-09-02 • via Nuitee
N
Noy • family_with_children • il
10
2025-08-30 • via Nuitee
H
Hamara • couple • sk
6
2025-08-29 • via Nuitee
T
Tracey • family_with_children • gb
7
The location of the hotel is very central, which means it can feel a little overwhelming when you arrive through the mai
2025-08-24 • via Nuitee
E
Elina • couple • de
7
Das Land an sich ist für uns einmaliges Urlaubsereignis gewesen
Pros:

Die Lage ist perfekt ca. 150m zum Strand vom Pool zu erreichen (jedoch nicht fürs Autos- da hatten die keine Freie Parkplätze mehr gehabt sodass wir noch extra woanders- zu Fuß gut zu erreichen für extra Geld ca. 70€/ Woche parken müssten) Frühstück ist für spätaufsteher 08:30-10:30 einseitig per Menü- Karte jedoch lecker (es gab wohl zu wenig gebuchte frühstücken daher wurde das schwedisches Frühstück wo man alles selber nimmt und aussucht diesmal komplett rausgenommen. Die Sitzsäcke (sehe Fotos) konnten wir umsonst nutzen da wir Gäste vom Hotel sind - jedoch die Palmen sind aus Plastik. Die bequemen holzliegen mit dicken Matratzen standen für uns am Pool ebenfalls umsonst zur Verfügung sodass wir komplett auf die Liegen am Strand verzichten könnten (die haben extra pro Tag um die 20€ gekostet- und dass ohne Polsterung)

Cons:

Extrakosten für Parkplatz (wir müssten noch rumkreisen bis uns einer geholfen hat) weil man NIRGENDS umsonst parken darf. Keine Sehenswürdigkeiten wie man es von anderen Städten im Europa kennt (außer einmal mit dem Auto sind wir zum „alten Land“ Nessebar gefahren was unter UNESCO Schutz steht. Die Sauberkeit auf Straßen sowie die Straßenlage extrem im maroden Zustand (also gut unter die Füße schauen da kann man schnell steupern)es gibt ein Restaurant namens Steakhaus- welches man auch zu Fuß erreichen kann- da wir verdorbenes Fleisch sowie Meeresfrüchte serviert sodass es unter zu starken brattvorgang versucht zu vertuschen- da hat mein Mann Durchfall und Blähungen ohne Ende bekommen- und es wurde uns vom anderen Restaurant der direkt vom Hotel ist (übrigens sehr leckeres Essen und Livemusik) bestätigt- die Frage ist, warum keiner was gegen unternimmt- im Restaurant sind übrigens kaum Leute da - also immer aufpassen wohin man reingeht, dies kann gefährlich sein weil sowas wie tüv oder Gesundheitsamt wird dort wohl noch nicht gegeben.

2025-08-24 • via Nuitee
A
Asan Asanov • family_with_children • be
10
2025-08-23 • via Nuitee
Y
yusuf irem • family_with_children • tr
9
Şehrin kalbinde deniz ve havuzla iç içe bir tatil
Pros:

Mükemmel konum. Mükemmel karşılama ve hizmet. Stefka herşeyle ilgilenir ve çözüm bulur

Cons:

Tesiste otopark yok ve en yakın otoparka biraz yürümek zorundasınız. Ayrıca odada saç kurutma makinesi ve buzdolabı olmaması büyük eksiklik

2025-08-21 • via Nuitee
A
AHMAD • couple • ro
10
Pros:

Nota 10 , perfect a fost

2025-08-19 • via Nuitee
N
Nataliya • family_with_children • bg
10
Само два хотела са на пясъка :) все пак ….
Pros:

Уникален персонал ,много отзивчив и любезен ! И всички за българи ,което е странно :) или знаят бг език перфектно :)

2025-08-19 • via Nuitee
A
Ahmedov • family_with_children • de
10
Pros:

Всичко ми хареса благодаря на всички беше великолепно.Със удоволствие ще го препоръчам на всички мои познати и приятели.

2025-08-18 • via Nuitee
I
Ivo • family_with_children • sk
10
Dobre ubytovanie , vrátim sa opäť
Pros:

Ubytovanie je krásne.
Páčila sa mi poloha, bazén, bar k dispozícii ,
Hotel hneď na pláži

Cons:

Plážové lehátka bolo nutné ráno okooo 6.00 obsadiť uterákom, ak nie kto obsadil lehátko na začiatku turnusu potom sme už nemali šancu lehátko získať.
Hotel by mal vždy večer alebo po 2-3 hodinách neprítomnosti na lehátku predmety odložiť a poskytnúť iným hosťom .

2025-08-17 • via Nuitee
Згуров • solo_traveller • bg
9
2025-08-17 • via Nuitee
C
Czaltig • couple • hu
10
Szuper nyaralás
Pros:

Kedves segítőkész személylzet, tiszta szobák. Közel van a tengerpart.

2025-08-15 • via Nuitee
J
JACOB • extended_group • il
6
טעון שיפור
Pros:

את המיקום

Cons:

אין מיני בר

2025-08-15 • via Nuitee