Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent amenities
Spacious rooms
Cons:
Bathroom lighting could be brighter
Neighborhood noise at times

Categories

Cleanliness
10
Clean and well-appointed, as highlighted in multiple reviews.
Service
10
Exceptionally friendly and attentive staff according to most reviews.
Location
9.9
Peaceful yet close enough to explore main attractions.
Room Quality
10
Spacious, beautifully decorated, and well-maintained.
Amenities
9.9
Great amenities including a rooftop pool and jacuzzi.
Value for Money
10
Excellent value for the quality and experience provided.
Food and Beverage
9.4
Limited information but positive mentions about breakfast options.
Overall Experience
10
Exceeded expectations with a memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:48

Property Description

Rooftop Pool and Mountain Views

Experience luxury at Cuale, just 600 meters from Puerto Vallarta's center. Enjoy our rooftop pool with stunning mountain views and relax in the garden or on the terrace.

Allergy-Free Aparthotel with Hot Tub

Indulge in comfort with free WiFi, air conditioning, and a hot tub. Each unit boasts a flat-screen TV, kitchen with modern appliances, and a private bathroom with free toiletries. Unwind in the seating area or explore the city with ease.

Outdoor Fireplace and Barbecue

Savor evenings by the outdoor fireplace or have a delightful BBQ. With Camarones Beach nearby and a bar on-site, Cuale offers the perfect blend of relaxation and entertainment.

Book now to elevate your Puerto Vallarta experience at Cuale!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.9
Based on 67 reviews
Cleanliness: 10
Service: 10
Location: 9.9
Room Quality: 10
Amenities: 9.9
Value for Money: 10
Food and Beverage: 9.4
Overall Experience: 10
R
Robert couple ca
10
This place is a gem.
Pros:

I hate to give such a glowing review because we plan on returning and are concerned it’ll be full up. The Cual is in a great location just off the river and two blocks from the central mercado, a 10 minute walk to the Malecon and 6 minutes to the best taco stands in town. Our 1 bedroom was huge, with full kitchen and well appointed bathroom. My only complaint is there could be a few more kitchen supplies but that’s really a small quibble. The rooftop deck includes morning coffee, fruit and Mexican pastries, a couple or hammocks and plenty of lounge and seating with a decent sized pool and jacuzzi. The small staff and owner could not be more hospitable, friendly, helpful and, frankly, charming. By the end of our two weeks they were like family. People come from all over to stay here for months at a time and we can see why. We’ll be back.

Cons:

The kitchen lacks a few amenities. Thinks like a lime squeezer, a knife sharpener and some storage containers would be great but, aside from that, the only thing we didn’t like is that we couldn’t stay longer.

2026-01-05 via Nuitee
C
cynthia couple ca
10
2025-12-21 via Nuitee
L
Luv couple ca
10
2025-12-17 via Nuitee
A
AmirAli solo_traveller ca
9
2025-11-28 via Nuitee
P
Pekka couple fi
9
Nice spacious apartment in peaceful location.
Pros:

We had all we needed and even more. Exceptionally friendly staff. Nice terrace with a pool. Peaceful location.

2025-11-27 via Nuitee
B
Becky extended_group us
10
Always amazing at the Cuale
Pros:

We stay here frequently, the rooms are amazing & clean. The staff are excellent and very welcoming. The location is great.

2025-11-10 via Nuitee
A
Anthony solo_traveller us
10
Pros:

Perfection! Hidden gem and a walk distance from the malecón. Loved the space, the living room, the staff, the pool and jacuzzi, and the camera system that let you see from the comfort of your room if certain spaces were occupied. Went during rainy season so I spent a lot of time in the jacuzzi and spa! If this space is available book it!!

Cons:

No notes

2025-11-05 via Nuitee
J
John solo_traveller nz
10
Pros:

The place was way better than I expected. Heaps of room, a fabulous rooftop pool and just far enough out of the main center to be quiet but not a huge walk.

2025-11-05 via Nuitee
J
Jonathon solo_traveller ca
9
You area couple of blocks away from the extreme busyness of the Romantic Zone and yes you will exper
Pros:

The Cuale provided many amenities and everything was well laid out. Comfort and privacy plus security.

Cons:

The only comment is the lighting in the bathroom could be brighter, and perhaps add a magnifier mirror.

2025-10-05 via Nuitee
V
Víctor Iván solo_traveller mx
10
Magnifico lugar para hosperdate en la Zona Romantica de PV
Pros:

Tienen opciones de frutas y café, bastante accesibles y vastas. Realmente yo desayunaba en mi depto lo cual me ayudaba mucho.

Cons:

No hay algo que no me haya gustado, es un excelente lugar, tal vez el mejor para hospedarte en la Zona Romántica de Puerto Vallarta. Me encantó.

2025-10-03 via Nuitee
J
Jacob F solo_traveller us
10
This is home in Paradise, and super LGBTQ+ friendly area.
Pros:

the property is amazing and lovely, nicely done safe and quiet.

Cons:

Honestly, I liked it a lot, and Jacob and the staff were super nice!

2025-09-29 via Nuitee
C
Christopher couple gb
10
Luxury in the heart of the old town!
Pros:

Stunning building and facilities. All brand new. The owners and staff couldn’t do enough for us!

Cons:

Slightly noisy at night time but that’s due to the neighbourhood.

2025-09-19 via Nuitee
M
Marcus couple us
10
Exceptional stay that was beyond any of our expectations.
Pros:

Everything was wonderful. The rooftop pool area was incredible and my wife and I had it to ourselves almost the entire time because is still the low season in PV. The apartment was clean and well appointed. The location is near the river but a short walk to almost anywhere. We highly recommend this property, you will not be disappointed, especially for the value. The staff, especially Lucy was also amazing and the entire team really wanted us to have a great experience, which we did.

Cons:

As noted in other reviews, the neighborhood kids can get a bit loud, but this is a family neighborhood, so that comes with the territory. Bring noise cancelling headphones or earbuds and it will not be an issue.

2025-08-31 via Nuitee
O
Ortiz extended_group us
10
Great stay
Pros:

Thank you so much for the hospitality we all felt very comfortable. We loved your place and we will definitely be coming back ☺️

2025-08-19 via Nuitee
A
Alex Gerardo family_with_children mx
10
Cuale absoluta Tranquilidad
Pros:

Excelentes instalaciones habitación higiene todo de calidad servicio totalmente exelente una gran tranquilidad se respiraba.

Cons:

Todo tiene un principio y tiene un final. muy recomendable.

2025-08-17 via Nuitee
D
Denise extended_group us
10
Pros:

Every thing

2025-07-25 via Nuitee
M
Martínez extended_group mx
10
Pros:

What not to like? Apartments are spacious, beautifully decorated, comfortable and maintained perfectly. The roof top is quite nice and fully equipped. On top of everything, staff is AMAZING! If I could give a higher rating, I’d definitely would.

2025-07-24 via Nuitee
S
Samuel extended_group us
10
Beautiful and relaxing trip, wonderful accommodations.
Pros:

We felt so at home at Cuale. The space is beautiful, peaceful, green, and just a short walk to everything in town. Our room was clean and cozy, with thoughtful touches throughout. What really stood out was the kindness and warmth of the staff. They made us feel truly welcome. It was the perfect place to relax and enjoy Puerto Vallarta. We’re already dreaming about coming back!

2025-07-09 via Nuitee
J
Julia young couple us
10
Excellent stay, we recommend it!
Pros:

We stayed four nights and very much enjoyed our visit. The facilities were very comfortable and well-maintained, and it was tastefully decorated throughout. The rooftop is a huge plus and very relaxing to hang out at. Jacob and all the staff were always helpful and accommodating. It’s in a very convenient location in Zona Romantica, slightly away from the busier roads. Most places we wanted to visit were only a 10-15 leisurely walk away. Ubers were affordable and easy to book for further trips out. We hope to stay again.

Cons:

Not a fault of the property, but please note as this is a residential neighborhood, there is sometimes noise from the road including cars, music, and children playing. We expected this and utilized our sound machine. Ear plugs were also provided by the property.

2025-06-25 via Nuitee
A
Adam young couple us
10
Exceptional
2025-06-20 via Nuitee