Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Great location
Spacious rooms
Cons:
Issues with room allocation
Noise from rooftop bar
Minor cleanliness concerns

Categories

Cleanliness
8.9
Room was clean, nice and modern.
Service
9.9
Staff was very helpful and super friendly.
Location
9.4
Location was excellent with a beautiful view.
Room Quality
8.4
Incredible views but some rooms had comfort issues.
Amenities
9.4
Rooftop pool and spa were highlights.
Value for Money
8.9
Overpriced for the issues faced with room allocation.
Food and Beverage
8.4
Room service food was delicious and well presented.
Overall Experience
9.5
Great overall stay despite minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:19

Property Description

Ardo is a luxurious 5-star hotel in Townsville, just a short distance from The Strand Beach. Concierge services, outdoor swimming pool, and free WiFi are just a few of the amenities offered. Indulge in a culinary experience at the on-site restaurant or unwind at the bar.

Elegantly designed rooms feature modern comforts such as a fridge, minibar, and private bathroom. The hotel also provides room service, a 24-hour front desk, and luggage storage for your convenience.

Explore nearby attractions like Reef HQ and Townsville Entertainment Centre during your stay at Ardo, offering a perfect blend of luxury and convenience. Don't miss the chance to experience unparalleled hospitality - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 1175 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
C
Christine • extended_group • au
9
2026-04-18 • via Nuitee
A
Angela • couple • au
9
Pros:

Luxury escape, walking distance from town.

2026-04-17 • via Nuitee
E
elisabeth Lily • couple • au
10
2026-04-16 • via Nuitee
M
McKeown • solo_traveller • au
10
2026-04-16 • via Nuitee
K
Kim • couple • au
9
2026-04-14 • via Nuitee
K
Kylie • couple • au
6
Not bad
Pros:

Location

Cons:

The patio

2026-04-14 • via Nuitee
J
Jacqueline • couple • au
9
2026-04-13 • via Nuitee
J
Jasmine • couple • au
8
Cons:

Better toilet paper, felt like 1 ply

2026-04-13 • via Nuitee
K
Karen • couple • au
7
A lovely short break, in a fabulous facility but they are not quiet hitting 5 star service levels
Pros:

A fabulous location with stunning views of the city and sea. The infinity pool has the most stunning view of Magnetic island and was superb

Cons:

The staff were very pleasant, but we experienced a couple of occasions of lack of service due to forgetfulness and what seemed to be inexperience

2026-04-12 • via Nuitee
K
klara • couple • au
1
2026-04-12 • via Nuitee
B
Blanca • couple • au
10
2026-04-12 • via Nuitee
O
Olivia • couple • au
8
2026-04-09 • via Nuitee
G
Garry • couple • gb
10
Very short but very pleasant.
Pros:

Excellent location and very friendly and helpful staff.

2026-04-07 • via Nuitee
G
Greg • couple • au
10
2026-04-07 • via Nuitee
A
Amanda • couple • au
10
2026-04-07 • via Nuitee
F
Friedemann • couple • de
10
Ein Traum von einem Hotel
Pros:

Sehr schönes und modernes Hotel mit sehr schönen öffentlichen Bereichen, tollen Zimmern und erstklassigen Badezimmern - sehr schön waren auch Pool und Rooftop-Bar

Cons:

Eine Sauna war nicht zugänglich

2026-04-06 • via Nuitee
L
Leanne • solo_traveller • au
9
2026-04-05 • via Nuitee
M
Melike • solo_traveller • tr
10
2026-04-03 • via Nuitee
J
James • solo_traveller • au
10
Peaceful stay and well appointed hotel with spectacular rooftop bar
Pros:

Clean, well located, quiet hotel with great facilities including an impressive rooftop bar

Cons:

Difficult to get into the hotel restaurants

2026-03-29 • via Nuitee
S
Sharlene • couple • au
8
2026-03-29 • via Nuitee