Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Great location
Spacious rooms
Cons:
Issues with room allocation
Noise from rooftop bar
Minor cleanliness concerns

Categories

Cleanliness
8.9
Room was clean, nice and modern.
Service
9.9
Staff was very helpful and super friendly.
Location
9.4
Location was excellent with a beautiful view.
Room Quality
8.4
Incredible views but some rooms had comfort issues.
Amenities
9.4
Rooftop pool and spa were highlights.
Value for Money
8.9
Overpriced for the issues faced with room allocation.
Food and Beverage
8.4
Room service food was delicious and well presented.
Overall Experience
9.5
Great overall stay despite minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:19

Property Description

Ardo is a luxurious 5-star hotel in Townsville, just a short distance from The Strand Beach. Concierge services, outdoor swimming pool, and free WiFi are just a few of the amenities offered. Indulge in a culinary experience at the on-site restaurant or unwind at the bar.

Elegantly designed rooms feature modern comforts such as a fridge, minibar, and private bathroom. The hotel also provides room service, a 24-hour front desk, and luggage storage for your convenience.

Explore nearby attractions like Reef HQ and Townsville Entertainment Centre during your stay at Ardo, offering a perfect blend of luxury and convenience. Don't miss the chance to experience unparalleled hospitality - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 1325 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
L
Lisa • couple • au
10
2026-08-15 • via Nuitee
V
Van Der Horn • couple • au
10
2026-08-14 • via Nuitee
B
Bernard • couple • au
10
2026-08-14 • via Nuitee
D
Deirdre • couple • au
10
Best getaway for location, comfort and luxury
Pros:

Ardo is by far the best hotel I have ever stayed in. From the moment you walk in the door you are greeted with not only a beautiful scent but the views are unbeatable. You could literally be in the most exotic location in the world. The rooftop pool and bar is relaxing, the view is sensational and the food was amazing! We loved every second of our stay there and will definitely be back!

Cons:

Wished there was a spa bath in the room

2026-08-14 • via Nuitee
C
Carolanne • extended_group • au
9
Great stay and I would stay again!
Pros:

Great location on the water's edge, though 20min walk into town/amenities. Getting to use the facilities at The Ville was very handy, espec as Ardo doesn't have breakfast restaurant (only room service).

Cons:

10am check out was a little rough!

2026-08-13 • via Nuitee
A
Allarna • solo_traveller • au
10
Pros:

Everthing

Cons:

Prices

2026-08-13 • via Nuitee
C
Cheryl • couple • au
10
2026-08-12 • via Nuitee
K
Kristy-Lee • couple • au
10
Amazing!
Pros:

Everything. I honestly cannot fault the hotel or the staff in anyway. Everything was exceptional. We did not want to leave!

2026-08-12 • via Nuitee
R
Rhonda • solo_traveller • au
10
The best thing in Townsville. I loved, loved, loved the rooftop, and the restaurants.
Pros:

Everything. The views, the rooftop bar, the infinity pool, the dining options. The great selection of drinks in your room, from cocktails to boutique gin, mixers and nibbles.

Cons:

There is nothing I didn’t like, but just to note you need to go next door for breakfast and to use the gym.

2026-08-10 • via Nuitee
H
Heath • solo_traveller • au
10
2026-08-10 • via Nuitee
B
Bryden • couple • au
3
2026-08-09 • via Nuitee
T
Todd • couple • au
10
2026-08-09 • via Nuitee
N
NICOLE • couple • au
10
Pros:

View
Facilities

Cons:

No breakfast

2026-08-09 • via Nuitee
E
elisabeth Lily • couple • au
10
Best place to stay in Townsville.
Pros:

Breakfast was great.

2026-08-09 • via Nuitee
C
Cathy • solo_traveller • au
9
A very comfortable enjoyable stay in a stunning location.
Pros:

Stunning location. Very well appointed room with most comfortable bed. Labelled light switches, prompt rom service and excellent in house restaurant

Cons:

Coffee from in room machine was good but very cold.

2026-08-09 • via Nuitee
L
Lisa • family_with_children • au
10
2026-08-08 • via Nuitee
N
Natasha • couple • au
9
Enjoyable
Pros:

The room the bed and staff were super friendly and helpful

Cons:

The extra in the room were not complementary

2026-08-08 • via Nuitee
S
Sally • couple • au
10
Magnificent views and 5 Star facilities - best accommodation in Townsville.
Pros:

Loved the amazing view - seriously can’t be beaten.
Roof top bar magnificent.
Design and ambiance 5 star.
Location, staff and facilities best in Townsville.

Cons:

Everything perfect.

2026-08-07 • via Nuitee
T
Tony • couple • au
9
2026-08-07 • via Nuitee
L
Linda • couple • au
8
Pros:

Rooftop bar, views from ocean room, foyer area, Staff and room service

Cons:

Can’t think of anything

2026-08-07 • via Nuitee