Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful facilities
Great location
Spacious rooms
Cons:
Issues with room allocation
Noise from rooftop bar
Minor cleanliness concerns

Categories

Cleanliness
8.9
Room was clean, nice and modern.
Service
9.9
Staff was very helpful and super friendly.
Location
9.4
Location was excellent with a beautiful view.
Room Quality
8.4
Incredible views but some rooms had comfort issues.
Amenities
9.4
Rooftop pool and spa were highlights.
Value for Money
8.9
Overpriced for the issues faced with room allocation.
Food and Beverage
8.4
Room service food was delicious and well presented.
Overall Experience
9.5
Great overall stay despite minor hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:19

Property Description

Ardo is a luxurious 5-star hotel in Townsville, just a short distance from The Strand Beach. Concierge services, outdoor swimming pool, and free WiFi are just a few of the amenities offered. Indulge in a culinary experience at the on-site restaurant or unwind at the bar.

Elegantly designed rooms feature modern comforts such as a fridge, minibar, and private bathroom. The hotel also provides room service, a 24-hour front desk, and luggage storage for your convenience.

Explore nearby attractions like Reef HQ and Townsville Entertainment Centre during your stay at Ardo, offering a perfect blend of luxury and convenience. Don't miss the chance to experience unparalleled hospitality - book your stay now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.1
Based on 1226 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 9.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
D
Donna-Maria • couple • gb
9
Lovely hotel - sorry we only could stay 1 night.
2026-05-30 • via Nuitee
T
Tara • couple • au
10
2026-05-27 • via Nuitee
M
Matt • couple • au
8
Very expensive for no reason. Choose somewhere cheaper.
Pros:

Beautiful hotel

Cons:

For $500+ per night there is an expectation that the room has high end products.

2026-05-27 • via Nuitee
G
Grant • couple • au
10
2026-05-26 • via Nuitee
P
paul • couple • au
10
Bliss
Pros:

It is in amazing position with simple classy fit out.
Room and bathroom was spacious and had all you need for a nights stay

Cons:

The only thing that spoilt the stay was the food and drink menu around the pool.
Very ordinary with no healthy options.
Drinks out of cans .
Not what you would expect for a classy hotel

2026-05-26 • via Nuitee
O
Ornella • couple • au
9
2026-05-26 • via Nuitee
A
Amy • solo_traveller • au
10
Luxury!!
Pros:

High end beautiful design and every little detail was carefully thought out, lovely place to stay.

2026-05-25 • via Nuitee
D
Dave • couple • au
10
2026-05-25 • via Nuitee
S
sarah • couple • au
8
Would stay again
Pros:

The asthetic and calm vibe

Cons:

The pillows were terrible. The food was far too expensive for what it was

2026-05-23 • via Nuitee
C
Clark • couple • gb
10
Super classy!!!
Pros:

Incredibly classy place. Rooftop bar is gorgeous, as is the pool and the Japanese restaurant was outstanding. True cocktail artistry, as well!

2026-05-21 • via Nuitee
K
Ken • solo_traveller • au
8
Pros:

New, fresh, clean, modern room

Cons:

Room service breakfast was cold

2026-05-18 • via Nuitee
D
Davy • solo_traveller • au
10
Pros:

Everything

Cons:

Nothing

2026-05-18 • via Nuitee
S
Simone • solo_traveller • au
8
2026-05-18 • via Nuitee
P
Paul • solo_traveller • au
10
Location location location
Pros:

Location location location. Exceptional staff , facilities and obviously location.my daughters used the spa for a treatment that was also excellent.also had dinner at the restaurant's as well all very good.the old saying you get what you pay for not cheap but well worth it well done Ardo

Cons:

No bath tud in our room not sure if other rooms have a bath

2026-05-17 • via Nuitee
Y
Yang • extended_group • au
1
2026-05-15 • via Nuitee
E
Emma • couple • au
9
Absolutely Amazing everything was perfect the food service and accommodation outstanding
Pros:

I love the room service the food was amazing.
I love the location and view from our balcony.

Cons:

We didn’t get to use the roof top bar it was booked out for an event.

2026-05-15 • via Nuitee
B
Brooke • extended_group • au
9
2026-05-14 • via Nuitee
C
Cooper • solo_traveller • au
10
2026-05-13 • via Nuitee
T
Tanya • couple • au
10
Pros:

We didn't get breakfast.

Cons:

Everything was pretty good.

2026-05-12 • via Nuitee
N
Nicole • couple • au
10
2026-05-11 • via Nuitee