Hiddengem-Luxy-v enterprises PTY LTD

Hotels
8.9 (21 reviews)
Mokolodi, Plot 87 , Gaborone , BW

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Air conditioning issue

Categories

Cleanliness
8.31
Air conditioner wasn't working, indicating a maintenance issue.
Service
9.48
Standard service standard for a hotel of this rating.
Location
9.32
The location is a significant pro.
Room Quality
8.77
Standard quality for this hotel tier.
Amenities
8.8
Standard quality for this hotel tier.
Value for Money
8.76
Standard quality for this hotel tier.
Food and Beverage
8.81
Standard quality for this hotel tier.
Overall Experience
8.98
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 09:51

Property Description

Outdoor Swimming Pool, Garden, and Bar: Guests can relax and unwind in the outdoor swimming pool or stroll through the lush garden before enjoying a refreshing drink at the on-site bar.

Family-Friendly Amenities: With a children's playground and spacious accommodation options, Hiddengem is the perfect choice for families looking to create lasting memories together.

Convenient Location: Situated just a short distance from Lion Park Resort and Mokolodi Conference Center, and only 25 km from Sir Seretse Khama International Airport, Hiddengem offers a convenient base for exploring all that Gaborone has to offer.

To make the most of your stay at Hiddengem and experience true relaxation and comfort, book now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 21 reviews
Cleanliness: 8.31
Service: 9.48
Location: 9.32
Room Quality: 8.77
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.98
W
Wangu • couple • bw
3
Great peaceful setting, but ruined by rock-hard beds, smelly blankets, a dirty pool, and an unfair 50% cancellation fee.
Pros:

I liked the scenery. It’s peaceful and quiet.

Cons:

While the outdoor area itself is nice, peaceful, and quiet, the overall experience was deeply disappointing. My night here was far from comfortable. The main mattress was uncomfortably hard (and the requested replacement didn't help), the overall bedding was cheap, and the extra fleece blankets had a foul smell. Beyond the low quality bedding, the swimming pool was not clean and the kitchen is limited to an outdoor two burner stove. Additionally, their strict policy penalizes guests with a 50% cancellation fee, offering no fair recourse even when the facilities fail to meet reasonable expectations.

2026-09-14 • via Nuitee
J
Jan • couple • nl
7
An OK guesthouse
Pros:

We came on a cold, rainy day and got a small electric heater. Service is friendly & helpful. Secure parking on the premises. All was clean.

Cons:

A hard double bed (poor mattress).

2026-06-24 • via Nuitee
M
Mitzi • solo_traveller • za
8
Hidden Gem
Pros:

Lovely rooms, very clean and neat. The room feels like the air-conditioning is on, so it's nice and cool after a long day out. Lovely peaceful garden and braai area with a gorgeous pool. Close to Mokolodi bush kitchen and game drives. The staff is super friendly and helpful. There's safe parking as well.

Cons:

Had a little trouble checking in, but was sorted quickly. They only accept cash, but didn't mind that I come back later and pay after I've been out for the day.

2026-05-06 • via Nuitee
A
Albert • solo_traveller • za
9
Hidden Gem is True to its name!
Pros:

Beautiful place with luscious green gardens with friendly & helpful staff. Great price & location.

Cons:

N/A

2026-05-04 • via Nuitee
P
Pieter • solo_traveller • za
7
Ok with some issues
Pros:

Good location.

Cons:

Host tried to delay check in because my room - which i paid for - is being used by bridal party. I went anyway and the room was ready.
Cash only. Had to drive back to gabarone to draw money. Please inform your guests beforehand!
Hardest mattress ive ever slept on.
Room smell due to years of dampness.

2026-05-03 • via Nuitee
R
Refilwe • solo_traveller • za
5
Not pleasant
Pros:

The linen was not smelling clean, there were butterflies flying in our heads the whole night, the air-conditioner wasn't working, the staff attended to us so casually ,, they don't take cards or eft they want ewallet or pula.

Cons:

Everything

2026-04-26 • via Nuitee
L
Leon • solo_traveller • bw
8
2026-04-12 • via Nuitee
M
Maya • solo_traveller • il
10
2026-04-03 • via Nuitee
S
Syene • couple • bw
7
2026-03-22 • via Nuitee
O
Oratile • solo_traveller • bw
10
A perfect getaway for relaxation.
Pros:

I liked how quiet and peaceful the place was and it is exactly what I needed. I also liked the fact that the environment was conducive enough for me to get some work done.

Cons:

To be honest there wasn’t much to dislike. If anything I would have appreciated a bit of a more stronger WiFi, but overall the experienc was great.

2026-03-22 • via Nuitee
T
Thabang • solo_traveller • bw
8
2026-03-06 • via Nuitee
B
Bri • couple • de
10
Pros:

Alles!
Sehr schöne große Zimmer!!!
Herrlicher Garten und die Außenküche ist super!
Sehr sympathischer Gastgeber!!!
WiFi top!

Cons:

Nichts

2026-02-09 • via Nuitee
U
Ushe • extended_group • bw
10
2025-08-29 • via Nuitee
K
Kemelo • young couple • bw
7
Good
Pros:

The location.

Cons:

Air conditioner wasn't working

2025-06-26 • via Nuitee
C
Chibwe • group • zm
9
Was a very satisfying holiday experience. Would do it again
Pros:

Very peaceful environment and beautiful surroundings. Easy to relax. Very courteous host and very accommodating. Very easy to access location by car.

2025-05-07 • via Nuitee
M
Mufumha • young couple • zw
7
Good
2025-04-21 • via Nuitee
M
Milad • solo traveller • ir
9
Superb
Pros:

The staff are very helpful. They prepared the kitchen for me too cook, and offered all kind of help

I suggest putting a fridge in rooms

2025-03-30 • via Nuitee
D
Dimakatso • review category business travellers • za
9
Ii was a quiete with peace of mind accommodation with nice view, surrounded with nature.
Pros:

There was no breakfast served, we were told it's self catering venue.

Cons:

Aircon was not working

2025-01-02 • via Nuitee
P
Parry • family with young children • io
10
Exceptional
Pros:

It was peaceful and quiet

Cons:

On my last night I got to the lodge late and couldn't gain access to the premises forcing me to drive back into Gaborone to book a room for the night

2024-12-31 • via Nuitee
T
Thatocarol • review category business travellers • bw
8
Very good
2024-12-17 • via Nuitee