Tucasaenplaya

Hotels
Avenida 15 , Playa del Carmen , mx

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Tour desk
Soundproof rooms
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Review Highlights

Pros:
Friendly staff
Cons:
Water and electricity shut off without notice
Tough chicken for lunch
Inadequate dinner service
Early breakfast hours
Paying for parking meters
Room not as advertised, no windows, dirty sheets

Categories

Cleanliness
3
Mixed reviews on cleanliness, with some guests encountering dirty sheets and bad smells.
Service
6
Complaints about service inconsistency, with one positive mention of friendly staff.
Location
5
No specific feedback on location.
Room Quality
3
Poor room quality reported, including lack of windows, bad smells, and dirty sheets.
Amenities
5
No feedback on amenities provided.
Value for Money
5
No specific feedback on value for money.
Food and Beverage
5
Limited information on food and beverage options.
Overall Experience
3
Negative overall experience reported, with guests leaving due to unsatisfactory conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 05:46

Property Description

Luxurious Amenities
The hotel offers exclusive facilities such as a private beach area, indoor pool, and terrace for a truly indulgent stay.

Delicious Dining Options
Guests can enjoy a delectable American breakfast daily and savor drinks at the on-site coffee shop and bar.

Exciting Activities and Tours
From yoga sessions to plunge pool swims, guests can engage in various activities on-site. Explore the area with organized sightseeing tours for a memorable vacation.

To book your stay and experience luxury at its best, visit Tucasaenplaya today!

Important information:

This property will not accommodate hen, stag or similar parties.
Managed by a private host

Check-in and check-out hours:

Location