Monaco

Hotels
7.6 (24 reviews)
Zona 1, 01 Avenida , San Pedro La Laguna , gt

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Luggage storage
Express check-in/check-out
Car hire
Ski storage
Private check-in/check-out
Shared lounge/TV area
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great views
Effortful service
Cons:
No hot water
No air conditioning

Categories

Cleanliness
6.06
The accommodation lacked hot water, affecting the overall cleanliness perception.
Service
8.53
The owners tried to assist with the issues but could not resolve them completely, indicating a reasonable effort.
Location
8.57
The view from the property was praised, indicating a positive sentiment towards location.
Room Quality
7.02
Issues with missing amenities like air conditioning led to a lower perception of room quality.
Amenities
6.05
The absence of air conditioning and hot water significantly impacted the amenities rating.
Value for Money
8.51
Valued for the scenic views, despite other shortcomings.
Food and Beverage
8.56
Not mentioned specifically, assumed standard quality for this hotel tier.
Overall Experience
7.53
Overall experience impacted by mixed sentiments regarding amenities and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:36

Property Description

Mountain Views and Shared Spaces
Experience breathtaking mountain views from the terrace and shared lounge at Monaco in San Pedro La Laguna.

Convenience and Comfort
Enjoy the convenience of a shared kitchen, concierge service, and tour organization at Monaco. Relax in rooms with city views, private bathrooms, and comfortable amenities.

Outdoor Adventures and Transportation
Explore skiing and cycling with ski, bike, and car rental services available at Monaco. Benefit from a paid airport shuttle service for easy transportation to and from Quetzaltenango Airport.

Book Monaco now for a memorable stay with stunning views and convenient amenities.

Important information:

A damage deposit of GTQ 500 is required on arrival. This will be collected by PayPal. You should be reimbursed on check-out. Your deposit will be refunded in full via PayPal, subject to an inspection of the property.

Check-in and check-out hours:

Location

Guest Reviews

7.6
Based on 24 reviews
Cleanliness: 6.06
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 6.05
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 7.53
S
Saul • solo_traveller • pr
6
Pros:

Las vistas / the view

Cons:

Alojamiento no contaba con agua caliente. Los dueños de la propiedad intentaron ayudar, pero el problema nunca fue resuelto en concreto.

Propiedad no cuenta con aire acondicionado, lean las descripciones bien.

2025-09-12 • via Nuitee
R
Rubi • young couple • gt
1
Bad
Cons:

No parking, way to difficult to find the entrance, the host wasn't kind at all, and not helpful, not a good area won't recommend it

2025-05-12 • via Nuitee
A
Acevedo • group • ni
8
Nice
Pros:

The rooms and the space were great excelent beds

Cons:

The location too much stairs and the bathroom

2025-04-21 • via Nuitee
K
Kenneth • young couple • us
9
Superb
Pros:

The views from the penthouse unit was unbelievable - so nice to see so much of the lake just from sitting in our room! We appreciated having access to drinking water up on the common area on the fifth floor. Check in was smooth and our room was available much earlier in the day than we expected. The room was very spacious and we appreciated having different seating options. The location was very central to the Main Street and easy to get to/from the ferry dock (but be prepared for the short set of steep steps!) There are 2 ceiling fans in the room which helped to stay cool.

Cons:

Would have appreciated somewhere to put soap in the shower area (also a heads up that shower soap is not provided but towels and shampoo are).

2025-02-05 • via Nuitee
M
Madalena • young couple • fr
6
Pleasant
Pros:

Good room and view

Cons:

Cold water
Hard to find/ get to

2025-01-27 • via Nuitee
H
Hashanta • group • za
9
An impeccable view
Pros:

The views were breathtaking at every moment of the day. The idea that you could have your own kitchenette was really nice. Glenda was very responsive and attentive to us and we felt taken care for. This was one of the most beautiful stays

Cons:

Not anything negative but just so people are aware for luggage concerns, the reality is that the property is high up on a cliff side overlooking the lake. To get there with big luggage is a bit touch but not impossible as we were 3 ladies with 3 big bags and we lugged them by ourselves both ways.

2024-12-19 • via Nuitee
G
Gabriela • solo traveller • gt
10
Exceptional
Pros:

Neat exclusive and comfort

2024-12-16 • via Nuitee
K
Kathryn • young couple • gb
1
The worst booking.com experience either of us have ever had
Pros:

Nothing - there was no one there to let us in and we had to make other arrangements costing us money, distress and inconvenience.

Cons:

Everything

2024-12-05 • via Nuitee
J
Jenna • family with young children • us
9
Wonderful location, incredible views, very comfortable and clean
Pros:

We had way more room than expected and loved our stay

2024-11-19 • via Nuitee
V
Valikanika • family with young children • gt
8
Very good
2024-11-16 • via Nuitee
A
Aiden • young couple • gb
6
Pleasant
Pros:

Comfortable bed

Cons:

You have to walk up a lot of stairs to get there,

2024-09-21 • via Nuitee
C
Crey • young couple • ca
4
Not worth the money.
Pros:

The staff we met were friendly. The view from our balcony was great. There was a large kitchen where you could cook your own food.

Cons:

Unfortunately, this property fell short of what we expected and what was advertised. There is only one room that is as pictured and this is not the room we were given. Our room was much smaller, darker, no view from the room itself, a very small bathroom. Breakfast was advertised as being included and we even got a message after we booked it from the owner/manager saying we would receive breakfast...we did not.
During our stay 2 out of 3 days there was building work going on in the building itself and no running water on our final day. Overall, this place fell short of our expectations. We purposely spent more money to 'treat' ourselves here and had we known what we were actually paying for, we would have chosen to stay elsewhere.

2024-05-03 • via Nuitee
V
Victoria • young couple • us
10
Quiet
Pros:

The views.. and location

Cons:

Hours traveling

2024-04-22 • via Nuitee
P
Penny • young couple • ca
9
Great, would definitely recommend!
Pros:

We booked the King Suite Penthouse and you can't beat the view of this location. The shared kitchen was great as well. Overall the team was quick to respond on whatsapp and helped out with checkin/out process.

Cons:

The location of the hotel was quite hidden and you had to haul everything up a steep set of stairs.

2024-04-16 • via Nuitee
S
Sophie • with friends • us
7
Good
2024-03-22 • via Nuitee
K
Kristi • young couple • us
10
Exceptional
2024-02-26 • via Nuitee
T
Tzivia • young couple • us
10
Exceptional
2024-02-12 • via Nuitee
K
Kurt • young couple • gb
6
Great location, great views. Can be very noisy at times - perfect for short trips.
Pros:

There was a great view from the room - particularly the bathroom! Only a short walk to restaurants and easy to get around. the communal penthouse / kitchen area was

Cons:

Things were a little rough around the edges. While the accommodation looks good on initial glance, you quickly notice the details - or lack there of - which can mar the trip little. It would be great if they could add additional lights in the kitchen area as it was very dark up there in the evenings making it difficult to cook and wash up. Its particularly worth noting that our rooms opened up to the balcony meaning a lot of noise travelled in - particularly fireworks, late night music, and the rooster in the morning. This also meant that you need to go outside to go to the bathroom. Though they did provide robes with helped with this part!

2024-01-29 • via Nuitee
O
Osborne • solo traveller • za
10
Exceptional
2024-01-07 • via Nuitee
P
Paula • young couple • ca
10
Exceptional
Pros:

Location, views, value for money. Alex, the host is quick to respond. I will be recommending it to friends.

2023-12-14 • via Nuitee