RESET Hotel Joshua Tree

Fun place, its quiet and chill

Nice and new

It was very clean and the staff were very helpful

Power was out and the hotel said that they would refund and never did.

New hotel, nice stuff

Great place for a desert retreat with all the amenities. The staff are friendly and very helpful. The location is great as it is located close to joshua tree national park entrance.

Love the unique rooms made of shipping containers!!! Fun and inventive, and the room was extremely comfortable, intimate and well appointed. Really love the outside area to relax and watch stars in the nighttime sky. Quiet and secluded like you're miles away but still near a vibrant small town. Staff was extremely friendly and helpful, making for a great experience.

This property is stunning in every way. The staff is amazingly friendly. The only thing is the AC which is so loud which i was told is in the process of being fixed

New build property, very quiet. Staff friendly and accommodating. Everything went well.

Beautiful place and really nice service!

I booked a room with an outdoor bathtub and fire pit. While the view of the mountains was amazing, the level of privacy is kind of not ideal. Parts of the privacy/view is connected to an unfinished road where it gives “confused” drivers a nice view of what’s going on outside/inside depending on whether you had the privacy curtains up/down or if you are using your outdoor tub. Their menu is fairly limited and also a tad bit overprice so you are better off bringing/buying food elsewhere. If you do happen to buy food offsite, know that your room does not have a microwave to heat anything up so food can get cold since your a/c will be on for the most part to avoid the heat outside. The staff were very friendly and overall I still had a great time. Just know that you’re privacy may not be as private as you think

Just want to preface this by saying I know they're a new hotel, and they're still working out kinks so I'm sure some of this stuff will improve over time. Overall, the stay was OK. The outdoor spaces were nice, but the room itself was super small and looked cheaply done. There was no cold water at night, and my colleague had to be moved twice because the AC kept dripping. My room was not cleaned a single time in my week long stay. There were large chunks of time where the front desk was unstaffed. The front desk staff was very welcoming and friendly though, and I appreciate their help! Overall my stay did not meet my expectations, and I think it's overpriced for the quality of the hotel.

Check-in was supposed to be at 4PM we didn’t get into our room until after 9PM, with barely any communication the entire time. When we finally got in, the bathroom was disgusting and clearly hadn’t been properly cleaned. Easily the worst hotel experience I’ve had. I wouldn’t stay here again.