Cloudchat

Hotels
7.5 (10 reviews)
Dharamkot Near Dev Cottage Dharamkot, Dharamshala. Himachal Pradesh , Dharamshala , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Good stay overall
Good location
Cons:
Cockroach found in a milkshake (food hygiene issue)
Caused illness/vomiting after consuming the drink

Categories

Cleanliness
6
Negative incident reported: a cockroach was found in a milkshake indicating a hygiene lapse; reviewer notes no lasting animosity after staff apology, so cleanliness is rated below target but not extremely low.
Service
9.5
Manager apologized and handled the issue; reviewer emphasizes staff are human and accepted the apology—service is rated strongly positive for responsiveness and handling of the incident.
Location
9.5
Explicitly mentioned as good in the review.
Room Quality
7.5
Standard quality for this hotel tier.
Amenities
7.5
Standard quality for this hotel tier.
Value for Money
7.5
Standard quality for this hotel tier.
Food and Beverage
5
Severe negative incident: a cockroach in a chocolate milkshake caused illness; significant food hygiene concern lowers this category.
Overall Experience
7.5
Reviewer states 'Good stay overall' despite the food hygiene incident; overall sentiment is neutral-to-positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-14 20:26

Property Description

Stunning Mountain Views

Luxurious Accommodations

Convenient Amenities

Set in the picturesque location of Dharamshala, just 8.6 km from HPCA Stadium, Cloudchat offers a serene retreat with breathtaking mountain views from private balconies. The luxurious rooms feature modern amenities such as flat-screen TVs, plush bedding, and elegant decor. Guests can enjoy the convenience of room service, a 24-hour front desk, and a shared lounge. Indulge in delicious meals at the on-site restaurant or explore nearby dining options. With free parking and currency exchange services, Cloudchat ensures a hassle-free stay. Book now and experience the perfect blend of comfort and tranquility at Cloudchat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.5
Based on 10 reviews
Cleanliness: 6
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 7.5
Food and Beverage: 5
Overall Experience: 7.5
A
Amit • couple • in
7
Pros:

The stay was good. Location was good as well.

Cons:

It was good. There are certain unpleasantries, but the staff are, after all, humans; anyone can make mistakes. There was a cockroach in my Chocolate milkshake (I mistook it for a floating chocolate piece ). I drank it, and it went in my mouth, which is when I got to know about that. Puked my guts out after that. The manager, however, apologised, saying it was a mistake and that it won't happen again. Well, no animosity there; shit happens. Good stay overall.

2026-06-29 • via Nuitee
E
Einav • couple • il
7
2025-09-29 • via Nuitee
R
Rishab • young couple • in
1
Bad
Cons:

The Receptionist Is Very Rude n arrogant
Please Change Your Asap

2024-08-09 • via Nuitee
D
Dina • group • es
10
Best value for money, near Tushita, wonderful view
Pros:

The staff was exceptionally friendly and accommodating. Masala chai and gulab jamun in room service are one of the best I had during my trip! The location is great, 3-5min uphill by foot, and you are at the Tushita meditation center, all the good cafés, and artisanry shops. And the view is excellent! Nothing like waking up to that view 😍 All in all, highly recommend.

Cons:

Generally in India, I wouldn’t recommend giving to the local laundry things you value much. Chances are some of the items won’t return to you the same.

2024-06-02 • via Nuitee
M
Mila • young couple • ae
6
Pleasant
2024-04-23 • via Nuitee
T
Tim • review category business travellers • nz
8
Very good
2024-04-19 • via Nuitee
P
Pranav • young couple • in
8
Very good
2024-04-03 • via Nuitee
S
Stephen • young couple • gb
8
Very good
Pros:

Good room

Cons:

Noise from neighbouring wedding!!

2024-03-16 • via Nuitee
A
Anjali • with friends • in
10
Its a good property to stay.
Pros:

Service

Cons:

Nothing

2023-11-03 • via Nuitee
E
Elayani • young couple • pt
9
Superb
2023-08-06 • via Nuitee