Bürgerhofhotel

Hotels
7.4 (2047 reviews)
Bürgerstr. 16-18 , Cologne , de

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Easy access to attractions
Cons:
No elevator
No dedicated parking
Noise issues

Categories

Cleanliness
7.06
Generally clean, but there are some concerns about room conditions mentioned.
Service
7.83
Mixed feelings about service, with some guests noting lack of personnel.
Location
8.57
Strongly praised for its central location, particularly near major attractions.
Room Quality
7.22
Rooms are functional but have issues with noise and heating.
Amenities
6.55
Lack of amenities in rooms like tea and coffee facilities mentioned.
Value for Money
7.51
Good value for the location but some guests expect more for price.
Food and Beverage
7.06
Not explicitly mentioned; assumed adequate for a basic hotel.
Overall Experience
7.43
Overall satisfactory experience with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:13

Property Description

Modern Style Rooms with Free WiFi:
Experience the perfect blend of comfort and convenience in our modern-style rooms at Bürgerhofhotel. Stay connected with complimentary WiFi and unwind in a cozy ambiance after a day of exploring the city.

Unique Room Decor:
Indulge in a stay like no other with our rooms boasting unique décor, adding a touch of charm to your experience at Bürgerhofhotel. Each room is thoughtfully designed to provide a memorable and pleasant stay.

Prime Location near Historic Landmarks:
Immerse yourself in the rich history of Cologne with our hotel's prime location beside the iconic Kölner Dom and a short stroll from the picturesque Rhine River. Explore the city's main attractions with ease, all just steps away from our doorstep.

Book your stay at Bürgerhofhotel now and make unforgettable memories in the heart of Cologne!

Important information:

Please note that check-in is only possible until 18:00.

Please inform the property in advance of the estimated time of arrival. This can be noted in the Special Requests box when booking or contact the property directly.

After booking you will receive an email from the property which will specify the instructions for the payment and collecting the keys.

A deposit is not required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 2047 reviews
Cleanliness: 7.06
Service: 7.83
Location: 8.57
Room Quality: 7.22
Amenities: 6.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.43
R
Rüdiger solo_traveller de
8
2026-09-12 via Nuitee
L
LUCAS couple de
9
Very good value for money
Pros:

Perfect location, very good value for money. The room was generously big, everything super clean. The self check in worked smoothly.

Cons:

Lot of space in the room, maybe a kettle and instant coffee would not hurt

2026-09-10 via Nuitee
V
Vladislav solo_traveller md
10
2026-09-10 via Nuitee
A
Ana-12 solo_traveller ro
9
Excellent location, good price
Pros:

Excellent location. Between Dome and city hall
Clean room, reasonable space in the room.

Cons:

I would of liked a kettle for boiling the water in the room. Sometimes the noise of the other guest was higj.

2026-09-10 via Nuitee
W
Wilting solo_traveller nl
6
2026-09-09 via Nuitee
A
AUNDE couple pt
10
No final foi muito agradave
Pros:

A localizaca do hotel, era bastante central

Cons:

As almofadas, para meu gosto eram desconfortáveis. E a base do duche achei pouco oratica

2026-09-09 via Nuitee
W
Wolfgang couple de
7
In Köln direkt am Rathaus genächtigt.
Pros:

Die Lage unmittelbar beim Rathaus ist äußerst zentral. Das Zimmer war vergleichsweise ruhig.

Cons:

Die Größe war sehr übersichtlich, für einen Schrank gab es schon keinen Platz mehr. Die Dusche 🚿 funktionierte nicht richtig, aber man konnte sich mit der Brause behelfen.

2026-09-08 via Nuitee
S
Stefan couple de
4
Kaum geschlafen weil Türen der anderen Zimmer extrem laut
Pros:

Sehr nah am Zentrum

Cons:

Laut da Fenster nicht richtig zu schließen waren. Fußboden voll Staub die Strümpfe und Füße waren schwarz. Licht im Badezimmer unzureichend

2026-09-08 via Nuitee
B
Boyko extended_group bg
7
central, clean, good
Pros:

great location, clean, all that you need for a short stay with lots to do during the day, seamless check-in/out, well maintained, rather quiet - loud only on Saturday

Cons:

small room, small beds

2026-09-07 via Nuitee
K
Karina solo_traveller dk
9
Pros:

Meget venlig, har hvad man skal bruge, rent og pænt

Cons:

Intet

2026-09-07 via Nuitee
N
Nicole extended_group nl
7
Pros:

De goede centrale ligging, en de kamer was netjes.

2026-09-04 via Nuitee
O
Oleksandr solo_traveller ua
8
2026-09-03 via Nuitee
A
Aline couple ch
5
Gute Lage aber nicht mehr
Pros:

Gute Lage, nahe Dom, HB und Rhein aber auch nicht mehr.

Cons:

Super kleines, in die Jahre gekommenes Zimmer. Es war sauber aber wirklich nicht sehr gemütlich oder bequem.

2026-09-03 via Nuitee
G
Graziella solo_traveller br
3
2026-09-02 via Nuitee
R
Rachel solo_traveller gb
8
Pros:

Thank you for the kettle. That was a brilliant addition

2026-08-31 via Nuitee
P
Paul solo_traveller lv
7
Gut gelegen und für einfache Ansprüche ausreichend.
Pros:

Lage sehr gut. Zimmer funktional mit allem, was man für bescheidene Ansprüche braucht.

Cons:

Kein Service am Tag der Abreise. Kein Frühstück und keine Möglichkeit, das Gepäck für eine begrenzte Zeit an der Rezeption zu hinterlassen. Rezeptionsbereich war nicht zugänglich.

2026-08-30 via Nuitee
P
Peter solo_traveller de
5
2026-08-27 via Nuitee
K
khalidkwan solo_traveller ae
10
2026-08-25 via Nuitee
Y
YANHONG extended_group cn
8
2026-08-25 via Nuitee
C
Carlos Roberto family_with_children nl
7
Bom custo benefício.
Pros:

Ótima localização.

Cons:

Check out muito cedo. 11:00.
Poucos canais de TV estava com crianças.

2026-08-24 via Nuitee