Bürgerhofhotel

Hotels
7.4 (1775 reviews)
Bürgerstr. 16-18 , Cologne , de

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Easy access to attractions
Cons:
No elevator
No dedicated parking
Noise issues

Categories

Cleanliness
7.06
Generally clean, but there are some concerns about room conditions mentioned.
Service
7.83
Mixed feelings about service, with some guests noting lack of personnel.
Location
8.57
Strongly praised for its central location, particularly near major attractions.
Room Quality
7.22
Rooms are functional but have issues with noise and heating.
Amenities
6.55
Lack of amenities in rooms like tea and coffee facilities mentioned.
Value for Money
7.51
Good value for the location but some guests expect more for price.
Food and Beverage
7.06
Not explicitly mentioned; assumed adequate for a basic hotel.
Overall Experience
7.43
Overall satisfactory experience with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:13

Property Description

Modern Style Rooms with Free WiFi:
Experience the perfect blend of comfort and convenience in our modern-style rooms at Bürgerhofhotel. Stay connected with complimentary WiFi and unwind in a cozy ambiance after a day of exploring the city.

Unique Room Decor:
Indulge in a stay like no other with our rooms boasting unique décor, adding a touch of charm to your experience at Bürgerhofhotel. Each room is thoughtfully designed to provide a memorable and pleasant stay.

Prime Location near Historic Landmarks:
Immerse yourself in the rich history of Cologne with our hotel's prime location beside the iconic Kölner Dom and a short stroll from the picturesque Rhine River. Explore the city's main attractions with ease, all just steps away from our doorstep.

Book your stay at Bürgerhofhotel now and make unforgettable memories in the heart of Cologne!

Important information:

Please note that check-in is only possible until 18:00.

Please inform the property in advance of the estimated time of arrival. This can be noted in the Special Requests box when booking or contact the property directly.

After booking you will receive an email from the property which will specify the instructions for the payment and collecting the keys.

A deposit is not required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1775 reviews
Cleanliness: 7.06
Service: 7.83
Location: 8.57
Room Quality: 7.22
Amenities: 6.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.43
K
Khatia • extended_group • ge
6
2026-02-14 • via Nuitee
S
Silke • couple • de
8
2026-02-14 • via Nuitee
S
Stephan • couple • de
9
War alles toll Dankeschön
2026-02-14 • via Nuitee
I
Ilona • family_with_children • de
8
OKAY
Pros:

Die Lage ist unschlagbar.

Cons:

Während. der Karnevalszeit ist es nachts sehr laut, die Fenster sind nicht besonders gut isoliert. Aber das haben wir für die zentrale Lage gerne in Kauf genommen.

2026-02-14 • via Nuitee
H
Hakan • solo_traveller • tr
8
Location perfect !!
Pros:

Location was perfect. Room is small but suitable for one night.

Cons:

When i was making check out there is no one at the reception. I wanted bring my luggage there for one hour. But there is no one there and door was locked. So i went to shopping area with my lagguage :/

2026-02-14 • via Nuitee
Медведева • extended_group • de
10
2026-02-13 • via Nuitee
N
nida • solo_traveller • tr
4
2026-02-11 • via Nuitee
K
Kazuho • couple • jp
6
Pros:

駅から近かったので便利です。多少の坂道はありますが、徒歩10分もかからなかったと思います。

Cons:

エレベーターが無いこと
フロントが24時間空いていないこと
それによってチェックアウト前後に荷物を預けることができなかったこと
ただ、ホテルへの到着予定時刻を確認する連絡は頂けましたのでそれに返信すれば到着予定時刻にホテルを空けてくれるような対応があるのかもしれません(私たちはフロントが開く時間帯に到着したのでそれ以外の時間に到着する場合はどうなるのかわかりません)。
駅にコインロッカーはあるので、ホテルに預けられなくても何とかなりました◎

2026-02-10 • via Nuitee
R
Ricardo • couple • pt
10
2026-02-09 • via Nuitee
D
Dr. Jens • solo_traveller • de
8
2026-02-09 • via Nuitee
D
Dr. Jens • solo_traveller • de
9
2026-02-09 • via Nuitee
C
Cherry Joy • couple • de
8
2026-01-29 • via Nuitee
T
Thomas • extended_group • de
8
Pros:

Gutes Hotel Zentrale Lage Zimmer etwas klein aber ok

2026-01-28 • via Nuitee
L
Lugdivine • solo_traveller • fr
8
2026-01-27 • via Nuitee
C
Cervantes • couple • nl
5
2026-01-27 • via Nuitee
L
Luís • family_with_children • pt
7
Pros:

Localização

Cons:

WC, um pouco pequeno e a torneira do chuveiro pouco prática

2026-01-26 • via Nuitee
S
Sara • couple • es
9
Genial!
Pros:

La ubicación es muy buena.

Cons:

La luz del baño y el extractor se encendían con movimiento no con un interruptor. A veces era un poco incómodo.

2026-01-26 • via Nuitee
R
Renata • family_with_children • br
4
Recomendo apenas por causa da localização e estadia de 1 ou 2 dias NO MÁXIMO
Pros:

Ótima localização, bem perto da catedral e da praça onde tem bares e restaurantes. Quarto e banheiro bem amplos.

Cons:

Cama péssima e travesseiros piores ainda. Atendentes PÉSSIMAS!

2026-01-25 • via Nuitee
M
Mehmet • family_with_children • tr
9
Pros:

Location is 👍

2026-01-25 • via Nuitee
A
Ahmet • solo_traveller • tr
7
Isıtma iyi olsa tek gece için ideal.
Pros:

Ulaşımı çok iyi. Temizdi.

Cons:

Oda dar ve çok soguktu. Gece boyunca üşüdüm.

2026-01-24 • via Nuitee