Bürgerhofhotel

Hotels
7.4 (2047 reviews)
Bürgerstr. 16-18 , Cologne , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Easy access to attractions
Cons:
No elevator
No dedicated parking
Noise issues

Categories

Cleanliness
7.06
Generally clean, but there are some concerns about room conditions mentioned.
Service
7.83
Mixed feelings about service, with some guests noting lack of personnel.
Location
8.57
Strongly praised for its central location, particularly near major attractions.
Room Quality
7.22
Rooms are functional but have issues with noise and heating.
Amenities
6.55
Lack of amenities in rooms like tea and coffee facilities mentioned.
Value for Money
7.51
Good value for the location but some guests expect more for price.
Food and Beverage
7.06
Not explicitly mentioned; assumed adequate for a basic hotel.
Overall Experience
7.43
Overall satisfactory experience with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:13

Property Description

Modern Style Rooms with Free WiFi:
Experience the perfect blend of comfort and convenience in our modern-style rooms at Bürgerhofhotel. Stay connected with complimentary WiFi and unwind in a cozy ambiance after a day of exploring the city.

Unique Room Decor:
Indulge in a stay like no other with our rooms boasting unique décor, adding a touch of charm to your experience at Bürgerhofhotel. Each room is thoughtfully designed to provide a memorable and pleasant stay.

Prime Location near Historic Landmarks:
Immerse yourself in the rich history of Cologne with our hotel's prime location beside the iconic Kölner Dom and a short stroll from the picturesque Rhine River. Explore the city's main attractions with ease, all just steps away from our doorstep.

Book your stay at Bürgerhofhotel now and make unforgettable memories in the heart of Cologne!

Important information:

Please note that check-in is only possible until 18:00.

Please inform the property in advance of the estimated time of arrival. This can be noted in the Special Requests box when booking or contact the property directly.

After booking you will receive an email from the property which will specify the instructions for the payment and collecting the keys.

A deposit is not required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 2047 reviews
Cleanliness: 7.06
Service: 7.83
Location: 8.57
Room Quality: 7.22
Amenities: 6.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.43
W
Weilun • solo_traveller • cn
8
2026-10-31 • via Nuitee
E
Euri • extended_group • es
6
2026-10-29 • via Nuitee
E
Elke • solo_traveller • de
7
Pros:

Die zentrale Lage

Cons:

Die verzögerte Treppenhausbeleuchtung

2026-10-26 • via Nuitee
D
Daniela • solo_traveller • de
9
Pros:

Tolle Lage, in wenigen Minuten zu Fuß vom Bahnhof aus zu erreichen. Sehr günstiger Preis für die Lage. Einzelzimmer schlicht aber bequem eingerichtet, gutes Bett, geräumiges Bad und alles blitzsauber. Späterer Check in hat super geklappt, Kommunikation war sehr gut. Für die Durchreise absolut empfehlenswert

Cons:

Obwohl es ein Nichtraucherhotel ist, haben Zimmer und auch Bad ein bisschen nach altem Rauch gerochen. Vielleicht noch aus " alten Zeiten". Hat mich aber selbst als Nichtraucher auch nicht so sehr gestört, nur vielleicht könnte man mal einen Lufterfrischer anwenden. Ansonsten nichts zu meckern

2026-10-26 • via Nuitee
A
Andrea • couple • de
8
Sehr gerne wieder.
2026-10-26 • via Nuitee
P
Patrick • solo_traveller • de
7
2026-10-26 • via Nuitee
O
Olena • family_with_children • de
5
Не советую , есть куча других отелей рядом
Pros:

Отель находится в 2 минутах от Собора, для тех кто хочет просто переночевать, и чтобы было близко к вокзалу.

Cons:

Самое приятное место в отеле это ступеньки которые ведут наверх, на этом все. Вся мебель, старая, батареи, окна😐😐😐, коврик такого вида что не хотелось наступать на него, не понятно вообще он чистый или нет. Второй этаж который выглядит на фото очень красиво, на самом деле абсолютно не комфортно, грязные полы, плохой запах, я даже туда не захотела заходить. Все настолько старое и неухоженно. В общем хотелось быстрее оттуда выйти. Освещение ужасное, темно и неуютно. Условия не соответствуют фото.

2026-10-26 • via Nuitee
N
Neil • family_with_children • gb
4
Decent for no frills 2 nights, don’t expect shower to work
Pros:

Location brilliant

Cons:

Not friendly, very basic for price but location made up for it

2026-10-25 • via Nuitee
M
Margarita • couple • ua
10
2026-10-24 • via Nuitee
A
Anastasiia • couple • nl
6
Pros:

Отель находится очень близко к Кёльнскому собору.Месторасположение очень удобное .В отеле тихо ,комната чистая.Для одной двух ночей вполне удобно .Инструкция в поселении была понятна и все прошло быстро и легко.

Cons:

Очень маленький туалет и душ.

2026-10-24 • via Nuitee
N
Norbert • solo_traveller • de
8
Pros:

Tolle Lage, nur 1 Minute vom Dom und 3 Minuten vom Rhein entfernt.

2026-10-23 • via Nuitee
S
sladjana • solo_traveller • ba
10
2026-10-23 • via Nuitee
A
anni sørensen • couple • dk
7
God beliggenhed
Pros:

Beliggenhed og nem tjek ind via præcis skriftlig info.

2026-10-22 • via Nuitee
H
Helga • family_with_children • de
5
Lage gut, Hotel mittelmäßig.
Pros:

Die Lage, sonst nichts.

Cons:

Außer der Lage nichts. Das Zimmer war sehr klein, das Bad ebenso. Wenn man aus dem Zimmer ging, war der Flur stockdunkel, weil der Bewegungsmelder zu weit vorne angebracht war.

2026-10-22 • via Nuitee
S
Sylvia • solo_traveller • de
7
Nettes, kleines Hotel für einen Kurzaufenthalt
Pros:

Top-Lage, gutes Preis-Leistungs-Verhältnis

Cons:

Kein Aufzug vorhanden; für Reisende mit schwerem Gepäck schwierig

2026-10-21 • via Nuitee
C
Cristina • extended_group • de
10
Pros:

Buena ubicación

Cons:

Las ventanas no aíslan nada el ruido exterior

2026-10-20 • via Nuitee
S
Saskia • family_with_children • de
6
2026-10-20 • via Nuitee
K
Kyoko • solo_traveller • jp
5
2026-10-19 • via Nuitee
A
antonio • family_with_children • es
8
Pros:

En pleno centro, parking público cubierto alrededor 25 eur día, hay más hoteles alrededor

Cons:

Almohadas para dormir no sirven, son decorativas, sin parking ni convenio con ellos, recepción solo hasta las 18.00.

2026-10-19 • via Nuitee
N
Nagy • solo_traveller • gb
10
Pros:

It was quiet. Customer service was easy going.

Cons:

Everything was good.

2026-10-18 • via Nuitee