Bürgerhofhotel

Hotels
7.4 (1837 reviews)
Bürgerstr. 16-18 , Cologne , de

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Easy access to attractions
Cons:
No elevator
No dedicated parking
Noise issues

Categories

Cleanliness
7.06
Generally clean, but there are some concerns about room conditions mentioned.
Service
7.83
Mixed feelings about service, with some guests noting lack of personnel.
Location
8.57
Strongly praised for its central location, particularly near major attractions.
Room Quality
7.22
Rooms are functional but have issues with noise and heating.
Amenities
6.55
Lack of amenities in rooms like tea and coffee facilities mentioned.
Value for Money
7.51
Good value for the location but some guests expect more for price.
Food and Beverage
7.06
Not explicitly mentioned; assumed adequate for a basic hotel.
Overall Experience
7.43
Overall satisfactory experience with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:13

Property Description

Modern Style Rooms with Free WiFi:
Experience the perfect blend of comfort and convenience in our modern-style rooms at Bürgerhofhotel. Stay connected with complimentary WiFi and unwind in a cozy ambiance after a day of exploring the city.

Unique Room Decor:
Indulge in a stay like no other with our rooms boasting unique décor, adding a touch of charm to your experience at Bürgerhofhotel. Each room is thoughtfully designed to provide a memorable and pleasant stay.

Prime Location near Historic Landmarks:
Immerse yourself in the rich history of Cologne with our hotel's prime location beside the iconic Kölner Dom and a short stroll from the picturesque Rhine River. Explore the city's main attractions with ease, all just steps away from our doorstep.

Book your stay at Bürgerhofhotel now and make unforgettable memories in the heart of Cologne!

Important information:

Please note that check-in is only possible until 18:00.

Please inform the property in advance of the estimated time of arrival. This can be noted in the Special Requests box when booking or contact the property directly.

After booking you will receive an email from the property which will specify the instructions for the payment and collecting the keys.

A deposit is not required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1837 reviews
Cleanliness: 7.06
Service: 7.83
Location: 8.57
Room Quality: 7.22
Amenities: 6.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.43
H
Hana • couple • gb
7
2026-04-03 • via Nuitee
U
Ulf • solo_traveller • de
9
2026-04-02 • via Nuitee
O
Olena_Kumpan • family_with_children • ua
7
Good in price-quality
Pros:

Perfect location, just in the city center. Few minutes to walk to the parking. Be ready to pay for the parking 28€ per day

2026-04-02 • via Nuitee
E
Emmanuelle • family_with_children • fr
8
très bon rapport qualité / prix
Pros:

emplacement idéal
personnel très agréable

Cons:

contrairement à ce qui est annoncé, il n'y a pas de parking
les chambres côté rue ne sont pas insonorisées - la rue est relativement calme mais le moindre éclat de voix s'entend !

2026-04-02 • via Nuitee
A
Andreas • family_with_children • de
4
2026-04-02 • via Nuitee
H
Harry • couple • gb
7
2026-03-31 • via Nuitee
A
Aryn • couple • us
8
Pros:

Location

Cons:

Door keys

2026-03-30 • via Nuitee
A
Anamaria Alexandra • family_with_children • gb
10
2026-03-29 • via Nuitee
U
Ugur • solo_traveller • az
8
Geç geldigime ragmen chek inn yapmama yardımcı oldular,çok kolay oldu ulaşmam.Tekrar gelirsem mutlaka buraya gelirim
Pros:

Tam merkezde güzel bir konum.Çok begendim.

Cons:

Küçük bir detay ama terlik olması güzel olurdu.

2026-03-28 • via Nuitee
J
Jens • extended_group • de
8
Pros:

Super Lage, sehr zentral

2026-03-28 • via Nuitee
W
Warren • couple • us
8
Pros:

Great location in the heart of the old town. Room was clean, staff was very helpful

Cons:

Room was exceptionally small compared to others we stayed in on the trip. Desk is not staffed from 6pm through the morning. A bit pricy for the size and quality of the room.

2026-03-25 • via Nuitee
W
Wencke • couple • de
5
2026-03-24 • via Nuitee
J
Jens • family_with_children • de
2
Cons:

Man hat jedes Wort aus dem anderen Zimmer gehört, kein Auge zugemacht. Obwohl wir 2 mal dort waren und um etwas gebeten haben. Personal leider nachts keiner da!

2026-03-24 • via Nuitee
B
Bodo • solo_traveller • de
6
2026-03-23 • via Nuitee
C
christopher • family_with_children • gb
9
adequate hotel for short business stay.
Pros:

good location, room was adequate for a short business trip

Cons:

small room, not much on offer in the hotel

2026-03-23 • via Nuitee
R
Runlin • solo_traveller • cn
8
2026-03-23 • via Nuitee
L
Laura • couple • gb
10
A great value little hotel in an a perfect location.
Pros:

Well located. A very easy check-in. Brilliant clean and modern facilities. Good communication.

Cons:

I loved it.

2026-03-22 • via Nuitee
E
Elisa • couple • de
5
Pros:

Die Lage ist klasse

Cons:

Bad ist bisschen unsauber. In der Klobürste steht Wasser

2026-03-20 • via Nuitee
P
Pedro • family_with_children • be
7
2026-03-20 • via Nuitee
F
Friedrich • family_with_children • de
8
2026-03-19 • via Nuitee