Bürgerhofhotel

Hotels
7.4 (1990 reviews)
Bürgerstr. 16-18 , Cologne , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Easy access to attractions
Cons:
No elevator
No dedicated parking
Noise issues

Categories

Cleanliness
7.06
Generally clean, but there are some concerns about room conditions mentioned.
Service
7.83
Mixed feelings about service, with some guests noting lack of personnel.
Location
8.57
Strongly praised for its central location, particularly near major attractions.
Room Quality
7.22
Rooms are functional but have issues with noise and heating.
Amenities
6.55
Lack of amenities in rooms like tea and coffee facilities mentioned.
Value for Money
7.51
Good value for the location but some guests expect more for price.
Food and Beverage
7.06
Not explicitly mentioned; assumed adequate for a basic hotel.
Overall Experience
7.43
Overall satisfactory experience with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:13

Property Description

Modern Style Rooms with Free WiFi:
Experience the perfect blend of comfort and convenience in our modern-style rooms at Bürgerhofhotel. Stay connected with complimentary WiFi and unwind in a cozy ambiance after a day of exploring the city.

Unique Room Decor:
Indulge in a stay like no other with our rooms boasting unique décor, adding a touch of charm to your experience at Bürgerhofhotel. Each room is thoughtfully designed to provide a memorable and pleasant stay.

Prime Location near Historic Landmarks:
Immerse yourself in the rich history of Cologne with our hotel's prime location beside the iconic Kölner Dom and a short stroll from the picturesque Rhine River. Explore the city's main attractions with ease, all just steps away from our doorstep.

Book your stay at Bürgerhofhotel now and make unforgettable memories in the heart of Cologne!

Important information:

Please note that check-in is only possible until 18:00.

Please inform the property in advance of the estimated time of arrival. This can be noted in the Special Requests box when booking or contact the property directly.

After booking you will receive an email from the property which will specify the instructions for the payment and collecting the keys.

A deposit is not required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 1990 reviews
Cleanliness: 7.06
Service: 7.83
Location: 8.57
Room Quality: 7.22
Amenities: 6.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.43
I
Irina • solo_traveller • de
1
2026-08-08 • via Nuitee
P
Peter • family_with_children • de
7
2026-08-07 • via Nuitee
M
Markus • solo_traveller • de
7
Gute Lage!
Pros:

Gute Lage, Zimmer sauber

Cons:

EZ wirklich klein, aber für den Zweck ausreichend

2026-08-07 • via Nuitee
L
Leo • solo_traveller • de
9
2026-08-07 • via Nuitee
V
Vanessa • extended_group • de
8
Sehr gut
Pros:

Sehr gut

Cons:

Keine Klima

2026-08-06 • via Nuitee
P
Petra • family_with_children • de
5
2026-08-06 • via Nuitee
E
Ewan • couple • gb
8
2026-08-05 • via Nuitee
A
ali • couple • tr
3
2026-08-05 • via Nuitee
H
Hector • solo_traveller • es
8
2026-08-04 • via Nuitee
A
Ali Efe • couple • tr
2
Pis hissettiriyor
Pros:

Konumu iyiydi

Cons:

Aşırı aşırı pis ti odanın pisliğinden hasta olduk alerjimde çok kötü oldu.

2026-08-04 • via Nuitee
X
ximenadn9 • solo_traveller • de
7
Pros:

Super bien ubicado, la atención justa y Clara. En general una muy buena estancia, limpio.

Cons:

No tenían aire acondicionado o un ventilador. Por lo tanto teníamos que abrir ventanas y pues el ruido de la gente en la calle se escuchaba fuerte.

2026-08-03 • via Nuitee
S
Simoliuniene • family_with_children • de
4
Įsitikinusi,kad kitą kartą nakvynę rinksiuosi toliau nuo centro.
Pros:

Patogi vieta, pačiame miesto centre,arti traukinių stotis.

Cons:

Galėtų truputį daugiau pasistenkta dėl kliento patogumo,per karščius viršutiniame pastato aukšte nėra venteliatoriaus, kambaryje nėra kuom kvėpuoti.. reikėjo pačiam prašyti,kad duotų nors kokį venteliatorių. Baldai sunku apibūdinti,visi nutrinti seni ,interjeras tragiškas.Pagalves sintetines ir labai nepatogios. Naktimis neįmanoma miegoti, dėl didelio žmonių rėkavimo, kažkokio daužymosi ir trankymosi.
Čia atvažiuoti tinka, jeigu tu visą naktį žadi praleisti bare arba linksmai ne miegoti per visą naktį....

2026-08-03 • via Nuitee
L
Liudmyla • couple • de
10
Номер не великий але чистий, дуже зручна система заселення через код, в номері є все необідне, дуже близько до собору. В
Pros:

Чисто, в номері є все необхідне

2026-08-02 • via Nuitee
D
Donatella • solo_traveller • it
7
2026-08-02 • via Nuitee
D
David • solo_traveller • gb
8
Central location. No frills.
Pros:

Central location, cheap and convenient.

Cons:

Can be noisy at night.

2026-08-02 • via Nuitee
K
Kaidi • family_with_children • ee
9
Linna südames hea hinnaga kvaliteetne majutus
Pros:

Majutus oli väga hea asukohaga, 200 meetrit Kölni katedraalist, jalutuskäigu kaugusel linna keskusest, palju söögikohti lähedal. Tuba oli avar ja puhas, majutuseks vajalik olemas, ka juukseföön, millest tihti puudust tunnen. Parkimist hotelli juures ei olnud, küll oli parkimismaja lähedal.

2026-07-24 • via Nuitee
S
said • solo_traveller • ma
9
2026-07-24 • via Nuitee
K
Karout • solo_traveller • nl
8
2026-07-22 • via Nuitee
M
Marina • solo_traveller • pt
4
Schlecht zu kontaktieren
Pros:

Die zentrale Lage ist sicher top.

Cons:

Man kann niemanden erreichen. Ich hatte bereits am Vortag der Anreise angefragt, ob ein Check-in nach 18:00 Uhr möglich ist. Am Anreisetag selbst habe ich ebenfalls mehrfach nachgefragt und versucht, die Unterkunft telefonisch zu erreichen, was nicht möglich war. Um 17:30 Uhr kam dann eine Nachricht, dass wir auch nach 18:00 Uhr noch einchecken können. Da hatte ich aber längst umgeplant, weil ich nicht abends in Köln mit zwei Kindern das Risiko eingehen wollte, evtl vor verschlossenen Türen zu stehen.

2026-07-22 • via Nuitee
L
Lucinda • solo_traveller • pt
9
2026-07-21 • via Nuitee