CASCADA Thermal Springs & Hotel

Amazing amenities and staff

Very clean and staff are very attentive.

Gorgeous rooms, great cafe and restaurant, amenities , and the SPAAA

The amenities. It should be cheaper for hotel guests, though. The room layout was very cool and clean. The spa was amazing, and everyone was respectful.

Everything about the hotel itself was excellent. The staff was attentive. The rooms were state-of-the-art. The spa was amazing. The hotel restaurant, Terra Mae, was fantastic. There was very little that was problematic.

Amazing spa! Well appointed rooms!

The spa/mineral pools are amazing. Particularly the silent pools. In one overnight I spent 6 hours in the pools. The room was lovely. Fun to be in such a thoughtfully designed building. And the spa…

It’s new and clean hotel. It’s really amazing

Cozy rooms, wonderful neighborhood, customer service was great, spa was divine, Alberta St Coffee Shop was AMAZING (Will went above and beyond for us), lots of walkable shops and delicious food nearby. We will absolutely be back.

great

Misleading room description on Expedia. Daily $70 fee that covers nothing that any other hotel doesn’t give you free. $50 extra if you want to use their thermal baths etc… Charged the “destination fee” after we had left the property along with a Kombucha that was never used. They probably get fake room charges by on some people all the time. Check your bill!

Blown away. Awesome place and the thermal pools are world class.

I'd been to the thermal springs many times and was looking forward to a one-night staycation. Upon checking in, I found that my keycard and wristband didn't work. I had to go to the front desk, where they said they'd fixed them. Up to the 4th floor; still didn't work. I called for help and was helped promptly. This wasn't a huge deal to me, but they said this was a common problem, so that should probably be solved.

The room itself was very nice and clean, though I found the bed/pillows exceptionally firm and the sheets a bit scratchy. Everything still felt high-quality, though.

The real issue with this hotel is the food, or lack thereof. I didn't realize Terra Mae was closed on Sundays, which is their ONLY restaurant right now. As in, if Terra Mae isn't open, you will not be getting fed (besides grab and go options in the coffee shop). No room service, nothing, which I found shocking for the price tag.

Furthermore, the steam room was broken. Not a huge deal again, but these things add up. I left feeling all right about the experience but somewhat disappointed. $400 a night is a huge price tag without perks like room service, and even the thermal springs costs paying guests. I think Casada could use some temporary fixes until the food situation is figured out, which it sounds like they're working on. Maybe waived thermal springs fees for all paying guests or a gift card to the restaurant. Something to justify the cost of basically just a room.

Absolutely loved my stay at the Cascade Hotel! The neighborhood location is perfect—walkable, vibrant, and gives you a true Portland experience. The hotel itself is top-notch, with 5-star amenities and a staff that goes above and beyond to make you feel welcome. One of the absolute highlights was the thermal springs—an unforgettable experience and a must-visit for anyone staying here. I’ll definitely be back!

An impeccably clean modern hotel with accommodating staff and a welcome lack of kids (no one under 21 is allowed in the spa area, and since the spa is the main attraction of the hotel, families with children probably wouldn't choose this place first).
The hotel advertises thermal "springs" but the water is regular city water heated below the pool area and pumped into various soaking/swimming pools. Chemicals are added to the pools, resulting in a discernible smell. The limitation on the number of guests in the spa/pool area at any given time is a real plus; the area was never crowded, and the "silence" policy created a serene atmosphere. At $100 for three hours of access which even hotel guests must pay, the price seems high to me. There is also a sizable resort "amenity" fee on top of the pay-to-soak spa policy; it is unclear what, if any, additional amenities are offered for that fee.
The rooms are clean, uncluttered, and furnished in an eco-Ikea aesthetic with materials that look a lot like particleboard. I did appreciate the fridge, sink, and mini-kitchen, which allowed us to heat up simple meals in the room. And the fact that the room had a washer/dryer was really nice.
The price to value ratio was not compelling for me, but I do want to thank the amazing staff who were uniformly kind, helpful, and authentically friendly.