Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cooperative staff
Good location
Good food
Cons:
Dirty rooms
Poor service response
Lack of basic amenities

Categories

Cleanliness
4.79
Multiple complaints about dirty rooms and filthy bedsheets with insects.
Service
8.76
Staff was cooperative, but complaints were not addressed promptly.
Location
9.8
Location was noted positively.
Room Quality
4.75
The rooms were not as depicted in pictures, leading to disappointment.
Amenities
6.78
Basic amenities were lacking, with no towels or cleaning service provided.
Value for Money
5.74
Based on the experience shared, the value did not match the cost.
Food and Beverage
6.79
Food was mentioned as good, but breakfast delays were noted.
Overall Experience
7.76
Mixed experiences leading to disappointment overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:43

Property Description

Mountain View Rooms with Balcony

Enjoy breathtaking mountain views from your room's patio at SKYmount. Some rooms even feature a private balcony, allowing you to immerse yourself in the natural beauty of Murree.

Delicious Breakfast Options

Start your day right with a delicious breakfast at the hotel. With continental, Asian, and halal options available, there's something to suit every palate.

Convenient Amenities

From room service to a 24-hour front desk, SKYmount ensures a comfortable stay for all guests. The property also offers free private parking and a paid airport shuttle service for added convenience.

Book your stay at SKYmount now to experience the perfect blend of comfort and natural beauty in Murree.

Check-in and check-out hours:

Location

Guest Reviews

6.9
Based on 96 reviews
Cleanliness: 4.79
Service: 8.76
Location: 9.8
Room Quality: 4.75
Amenities: 6.78
Value for Money: 5.74
Food and Beverage: 6.79
Overall Experience: 7.76
S
Sajid with friends pk
9
Superb
2025-07-27 via Nuitee
M
Mrs young couple pk
2
Very poor
2025-07-03 via Nuitee
S
Shahzaib young couple pk
10
Exceptional
Pros:

Excellent place to stay with family. Staff was cooperative and food was good especially

2025-06-26 via Nuitee
A
Ali family with young children pk
1
Pathetic experience
Pros:

Location

Cons:

I had a disappointing experience at this hotel. I booked a King room with a terrace online, but when I arrived, they showed me a different room, claiming the original room was already booked. Despite showing them the booking confirmation and pictures, I was initially told I'd have to switch room the next day.
Although they eventually gave me the keys after showing them the online book but the room lacked hot water, and my complaints were not taken seriously. The next morning, my kids were hungry, but breakfast was delayed until 11:30 am due to the chef's availability. The staff again pressured me to switch room, which led me to decide to leave after just one day of saty bere. I'm sharing this review to help others make informed decisions.

2025-06-22 via Nuitee
M
Mohammad group pk
1
Bad
2025-06-20 via Nuitee
F
Faizan family with young children ca
1
Bad
Cons:

The worst experience of my life was at this hotel.

First of all, the room we were given was nothing like the pictures shown. Secondly, the rooms were extremely dirty — filthy bedsheets, filthy blankets, and insects like mosquitoes, cockroaches, and other bugs all over the room.

There were no basic facilities — not even a single towel provided in the room. There was no basic toilet kit, no proper room service. Despite staying for two days, no one cleaned the room, and no one listened to any complaints.

We paid the money, and that was it — we were just left there. Extremely dirty and disappointing.

2025-06-19 via Nuitee
Y
Yasir review category business travellers pk
10
Exceptional
Pros:

My 3rd stay in same month exceptional

2025-05-31 via Nuitee
I
It's with friends pk
10
Exceptional
2025-05-30 via Nuitee
I
It's with friends pk
10
Exceptional
2025-05-30 via Nuitee
K
Khan young couple pk
2
Very poor
Pros:

great service

Cons:

everything was fine The service was great

2025-05-27 via Nuitee
S
Shahzaib young couple pk
10
Exceptional
Pros:

Sukoon pasand logon ky liye bhetreen jagah hai.staff bhi bohat acha hai yaha ka

2025-05-21 via Nuitee
Y
Yasir review category business travellers pk
10
Exceptional
Pros:

Serne place to stay with family

2025-05-21 via Nuitee
Y
Yasir young couple pk
10
Exceptional
Pros:

Serene place to stay

2025-05-20 via Nuitee
U
Uneeb family with young children pk
2
Very poor
2025-04-08 via Nuitee
F
Fawad young couple ae
10
Exceptional
2025-02-25 via Nuitee
A
Anaya young couple pk
10
Exceptional
Pros:

Peaceful place for families and food was excellent.

2025-02-21 via Nuitee
S
Saad group pk
6
It was not value to money
Cons:

They didn’t have inverter heaters in the room

2025-01-25 via Nuitee
I
Imran family with young children de
10
Exceptional
2025-01-04 via Nuitee
S
Sajjad young couple pk
1
Bad
Pros:

No

Cons:

No

2024-12-30 via Nuitee
K
Kashif family with young children gb
1
Disappointing Stay - Not Worth the Money
Pros:

Only staff was helpful.

Cons:

My recent stay at this hotel was quite disappointing. Despite the facilities listed on Booking.com, the reality was far from what was promised. The cleanliness of the room was poor, and there was no WiFi available, which was particularly frustrating. Given the lack of basic amenities, the stay was definitely not value for money.

On the plus side, the staff were helpful and tried their best, but unfortunately, that wasn't enough to make up for the overall experience. I wouldn't recommend staying here—it's simply not worth the cost.

2024-08-31 via Nuitee