JTowers

Hotels
8.5 (1143 reviews)
Texas No. 17 Col. Napoles, Mexico D.F. , Mexico City , mx

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Attentive staff
Great location
Cons:
Issues with certain amenities
Some noise disturbances
Breakfast limitations

Categories

Cleanliness
8.25
Generally clean but noted some issues, particularly with the bathroom facilities.
Service
9.25
Staff was very attentive and professional, enhancing the overall experience.
Location
9.25
Convenient and pleasant area with easy access to restaurants and shops.
Room Quality
8.75
Rooms are spacious and well-decorated, although some noise issues were noted.
Amenities
7.25
Some amenities were under maintenance and limited options for breakfast.
Value for Money
8.75
Overall value is good, but some could argue it's slightly high for the provided amenities.
Food and Beverage
7.75
Breakfast had inconsistent quality and options varied.
Overall Experience
8.75
Overall enjoyable stay with key areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:17

Property Description

Luxurious Accommodations

Hotel Boutique JTowers, just 3.1 km from Chapultepec Castle, offers a lavish stay with modern amenities. Each room boasts a flat-screen TV, comfortable seating area, and a private terrace or balcony. The spa center ensures relaxation, while the on-site restaurant serves delectable meals.

Convenient Location

Situated near major attractions like Castillo de Chapultepec and Chapultepec Forest, our hotel provides easy access to the best of Mexico City. With free WiFi and complimentary parking, exploring the city is hassle-free.

Exceptional Service

Enjoy a seamless experience with our 24-hour front desk staff ready to assist you. Indulge in comfort with free toiletries, a hair dryer, and satellite TV in every room. Book your stay at Hotel Boutique JTowers for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 1143 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 7.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 8.75
P
Patrick • solo_traveller • de
8
Immer wieder eine super Übernachtung
Pros:

Ich war bereits das zweite mal in dem Hotel und bin mit der Sauberkeit sehr zufrieden. Das Hotel und auch das Zimmer sind sehr sauber und Hochwertig.
Die Lage ist ruhig und in einer guten Gegend in der es eine Menge Restaurants und Einkaufsmöglichkeiten gibt und auch Nachts kann man ohne bedenken draußen herum laufen.
Wenig Verkehr vor den Hotel.

Frühstück war beim ersten Besuch Top. Dieses mal war ich leider viel zu Zeitig aus dem Hotel raus.

Cons:

Es gab eine Kaffeemaschine im Zimmer aber keine passenden Kaffeepads.

2026-04-13 • via Nuitee
C
Cesar • solo_traveller • mx
8
Comfortable
2026-03-30 • via Nuitee
F
Fundación • couple • es
7
Habitaciones amplias, desayuno terrible
Pros:

Las habitaciones son muy grandes, a veces en exceso, disponen de cocina bastante bien amueblada. La televisión de las habitaciones es grande.

Cons:

El desayuno es penoso. Además, solo tienen a una persona sirviendo y el espacio del lugar es estrecho. Por otra parte, no disponen de rampa pare entrar en el hotel.

2026-03-24 • via Nuitee
T
Tania Elizabeth • family_with_children • mx
10
Pros:

La comodidad

Cons:

Que la salida sea muy temprano

2026-03-24 • via Nuitee
K
Karen Margoth • family_with_children • mx
10
Pros:

La cercanía con el WTC, el espacio de las habitaciones y la cocina muy bien equipada

Cons:

Diría que hace falta una cafetera. Solo talvez extra.
Y el piso del baño es algo resbaloso. Fuera de eso. La estancia fue excelente.

2026-03-17 • via Nuitee
M
MONICU • extended_group • it
10
me gusta llegar ahi, por la ubicación y la atención
Pros:

Con este cambio de administración ,en el area de la cocina, mejoro muchisimo

Cons:

que haya bussines center

2026-03-16 • via Nuitee
A
Anchía • family_with_children • cr
5
2026-03-11 • via Nuitee
S
Suhaib • couple • sa
10
Good
Pros:

Good hotel and staff

Cons:

Good

2026-03-09 • via Nuitee
M
Mario • family_with_children • mx
8
Gran alojamiento
Pros:

La ubicación es muy buena y el personal es muy atento.

Cons:

No me gustó la dinámica del cuarto, era muy pequeña la escalera para subir al dormitorio.

2026-02-28 • via Nuitee
A
Alfonso • solo_traveller • mx
10
Agradable estancia, muy buena ubicación
Pros:

seguridad, confort y limpieza

2026-02-28 • via Nuitee
C
Caitlin • family_with_children • nl
7
Looks more luxurious than it was
Pros:

The hotelroom was clean, and you had the option to get room cleaning every day. The room was spacious.
The staff tried to help me despite me not speaking Spanish. I could check in at 4am, which was very nice.
Communication with the hotel was easy through whatsapp too. T

Cons:

I notified them about my dietary preference beforehand for breakfast and was told it was arranged. The first morning, I find out it was not.
They tried to accomodate me better the next morning, but the lack of knowledge on diets was evident. The breakfast was not worth it for me.
There were no coffee pods in my room, so I couldn't even use the coffee maker.

The shower was not hot and the pressure was weak.

2026-02-23 • via Nuitee
M
Madrigal • family_with_children • mx
9
2026-02-22 • via Nuitee
S
Solar • family_with_children • sa
10
Pros:

The suite is big and clean and everytging is well equipped

Cons:

Room service did not come to us day 2

2026-02-22 • via Nuitee
M
Mario Hector • solo_traveller • mx
8
2026-02-12 • via Nuitee
L
Lizbeth Adriana • family_with_children • mx
10
Estancia en CDMX
Pros:

La comodidad de las habitaciones, limpieza y ubicación.

Cons:

Todo bien!

2026-02-08 • via Nuitee
L
Luisalbertomusic • solo_traveller • us
10
2026-01-29 • via Nuitee
V
VICTOR MANUEL • extended_group • co
10
2026-01-29 • via Nuitee
N
Nasxielly • family_with_children • nl
7
Pros:

The spacious room

Cons:

The jacuzzi was never available

2026-01-26 • via Nuitee
Z
Zaira Michelle • family_with_children • mx
2
Pros:

La ubicación

Cons:

Demasiado calor en la habitación, el aire acondicionado no funcionaba.
Escaleras dentro del cuarto muy angostas

2026-01-26 • via Nuitee
P
Patricia • solo_traveller • mx
9
2026-01-15 • via Nuitee