Baloci

Hotels
9.2 (235 reviews)
18 Highfield Road , Birmingham , gb

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Beautiful decor
Cons:
Unclean fridge
Non-functioning steam room
Issues with shower drainage

Categories

Cleanliness
8.2
Issues with cleanliness noted in the review, including unclean glass stand and unresponsive fridge.
Service
9.7
The staff were friendly, helpful, and addressed issues promptly during the stay.
Location
9.7
Conveniently located, contributing to the positive experience overall.
Room Quality
9.2
Rooms are beautifully decorated and comfortable, with minor issues noted.
Amenities
8.7
Some amenities did not function properly, such as the steam room.
Value for Money
9.7
Well-priced for the quality of the rooms and services offered.
Food and Beverage
8.7
Pleasant smell from meals but not experienced as the restaurant was not tried.
Overall Experience
9.7
Despite some issues, the stay was generally enjoyable and memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:45

Property Description

Centrally Located
Explore Birmingham from our conveniently located hotel near popular attractions like Broad Street and Symphony Hall.

Modern Amenities
Relax in our well-equipped rooms featuring a flat-screen TV, cozy bedding, and a coffee machine for your comfort.

Concierge Service
Enjoy personalized recommendations and assistance throughout your stay with our attentive concierge service.

To experience comfort and convenience in Birmingham, book your stay at Baloci now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 235 reviews
Cleanliness: 8.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 8.7
Overall Experience: 9.7
E
Elise • couple • gb
10
Beautiful boutique hotel.
Pros:

Beautiful independent boutique hotel. Room was gorgeous. Staff were lovely. Food was amazing.

2026-07-04 • via Nuitee
G
Greg • extended_group • gb
7
Lovely room, perfect location for what I needed
Pros:

Room was amazing. It was very clean and finished to a high standard.
The bath in the room was lovely and the shower was great.
It had a fan to cool the room and tea and coffee making facilities

Cons:

Someone explaining how the tv, coffee machine worked, as well as how to get hot water from the bath - this took a while to figure out!
Checking in was a bit of a faff as no keys and use of codes - but you needed to wait for them to set this up and then try them out. You had to wait for emails - just made the check in process a bit annoying.
Couldn't get TV channels to work
No staff available after 10 o'clock and no breakfast offered / available - for the price of the room not offering breakfast is not great -wasn't made aware of this when booking or when checking in. I had to ask about it to then be told they don't do breakfast.

2026-06-16 • via Nuitee
P
Peter • couple • gb
9
2026-06-14 • via Nuitee
A
Angelina • solo_traveller • gb
10
Pros:

Unique interior design of the bedroom, that would make you want to stay longer

Cons:

Stairs to steep. Not serving breakfast.

2026-06-14 • via Nuitee
A
Adam • couple • gb
8
Pleasent stay in a wacky room
Pros:

Clean and next day location nearby

Cons:

Nothing

2026-06-09 • via Nuitee
A
Anthony • couple • gb
10
A real hidden gem with delightful, willing staff and very helpful staff and management.
Pros:

Great property in quiet and pleasant area. Well maintained with loads of character.

Cons:

Stairs up to our amazing room which were rather on the steep side. First floor access was fine. No Breakfast but not a problem as the next property had a bistro/caffe that adjoined the hotels garden.

2026-06-08 • via Nuitee
J
Joseph • solo_traveller • gb
10
2026-06-01 • via Nuitee
P
Paul • couple • je
6
It was all good but some touches would enhance
Pros:

Location and size of room are the positives

Cons:

No hangers in wardrobe (two used for robes). No little snacks. Shower leaked all over the bathroom

2026-05-04 • via Nuitee
A
Aishwarya • solo_traveller • gb
10
2026-05-03 • via Nuitee
T
Tina • couple • gb
9
A beautiful boutique hotel, quirky rooms and perfect location
Pros:

The hotel was in a lovely part of Birmingham, the car park was locked overnight with key code access. It was a short taxi ride to the main areas in the city (super cheap Uber, less than £7).
It was quiet at night (apart from the occupants leaving the room opposite). The rooms were fabulous, The Decor was quirky and individual. It had a lovely little cocktail bar and restaurant at the location with a lovely coffee shop next door.
The roll top bath was an added treat along with a shower and separate toilet. So much attention to detail.

Cons:

It isn’t staffed overnight, so if there was a problem, you have to make contact with the night Porter.
We had no milk in the room, which meant we couldn’t have tea (wasn’t worth contacting the night Porter for, but frustrating all the same). The TV remote didn’t work, I was unable to adjust the sound, it was far too loud for the time of night.
There was no free bottled water in the room, you had to purchase it for £6. It was also quite stuffy without Aircon. That being told these are only minor issues and would absolutely stay at this location again. It would be handy to have more staff as they seem to be run ragged doing lots of different things. the Hotel doesn’t serve breakfast but there is an amazing little café next door that I completely recommend.
If you stay in the Marco Polo room and Babylon, they are on the third floor so if you struggle with stairs, it might not be for you.

2026-05-03 • via Nuitee
F
Fredrik • solo_traveller • gb
9
2026-04-29 • via Nuitee
J
Julian • solo_traveller • gb
9
2026-04-19 • via Nuitee
A
Ava • couple • gb
7
Pros:

Tasting experience was really good. Room excellent

Cons:

Communication between staff.

2026-04-08 • via Nuitee
P
Paula • couple • gb
10
Pros:

Room looked fantastic. The Scottish manager was brilliant. He was so friendly. He's a credit to the hotel

Cons:

Nothing.

2026-04-06 • via Nuitee
T
Tony • solo_traveller • gb
7
Pros:

Very nice room, good restaurant.

Cons:

Took 10 minutes to find someone to check-in. No physical door key, you need to download an email, then download an app to unlock the front door and room which was a faff as I didn’t have reception inside the building.

2026-03-29 • via Nuitee
W
Wayne • couple • gb
10
2026-03-25 • via Nuitee
C
Claire • couple • gb
8
A comfortable stay in a lovely hotel with friendly staff
Pros:

The decor and the lovely room we stayed in Babylon, greeted by Chris at reception who was very helpful and friendly

Cons:

Nothing it was all lovely

2026-03-04 • via Nuitee
L
Lyndon • solo_traveller • gb
10
Thank you, will definitely book again
Pros:

Clean and very well presented, great teas and coffee snd fresh milk in the room!
Staff exceptional too

Cons:

All good

2026-02-25 • via Nuitee
J
Jonathan • couple • gb
7
Pros:

Clean , comfortable room

Cons:

Restaurant not open
no breakfast or evening meal available

2026-02-13 • via Nuitee
P
Paul • couple • gb
10
2026-02-12 • via Nuitee