JHotelTokyoGEO

I have been travelling internationally for 25 years and this was by far the worst experience I had. After more than 12 hours of flight from Riyadh to Tokyo, I landed around 1am and reach hotel around 2:30am. Although my room booking was till checkout time of around 11am and still more than 8 hours were left for me to sleep in the room, the receptionist told me that since I did not reach the hotel before mid-night, I could not check in. I offered to book another room so I could sleep but this was also told to be impossible as per their policy. I was not even allowed to use their wifi for 5 minutes to book an alternative hotel. Hence, I was made to walk at 2:30am in the streets looking for a hotel with available room. Pathetic customer service, no sense of hospitality, would not recommend any one to use this hotel

방내부 에어컨 이 조금 청결이 부족했던거 같은데 사용하는데에는 큰 문제가 없었습니다. 와이파이는 가끔씩 연결이 끊겨서 조금 불편했습니다.

拡大鏡があったのに、見つけられず、使えなかったのは残念だった。

The hidden costs. I was given notice of extended check out for an additional 3300¥, I wasn't told that was the price per hour. I was 5 minutes over that, and got charged an additional 3300¥. I questioned it and they said "if you don't pay we have to call the police". No hospitality or customer service in terms of discussion or anything. Just plainly - pay up or we call the police. I stayed in a more premium hotel in kyoto and they charged 1000¥ for extra time in the room and that was for three hours including a courtesy call to indicate that the time was almost up.

The check in time was 5pm where most places do 3pm (very inconvenient), and didn’t bother to check if the room was ready or not. Hotel was not willing to hold bags after check out time (10am), all other places we previously stayed at had. Rooms are smaller than the advertised photos lead you to believe, so if you are travelling with any form of suitcase in a party of 2+ the room becomes very tight very quickly. The washing machine was good but the dryers do not do their job very well. Even with smaller garments (t-shirts, socks, underwear ect) you have to put the cycle through at least 3 times (gave up after the third drying cycle and let hang in room). Overall, the cons aren’t a deal breaker but for the same price you can go elsewhere for better service, room size, quality of stay, utilities etc. For smaller one or two night stays with minimal luggage this place would be rated better.

hotel near to main road. Quite noisy.

I can’t think of anything I didn’t like.