Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise insulation issues
Limited breakfast variety

Categories

Cleanliness
9.41
Clean rooms and well-maintained, though some noted issues with noise insulation.
Service
9.88
Staff were consistently described as friendly and helpful across multiple reviews.
Location
9.92
Conveniently located near Pamukkale and local amenities, with great access to local attractions.
Room Quality
8.37
Rooms are described as comfortable but varied reviews on noise and bathroom size.
Amenities
8.4
Good amenities including free coffee and tea, but some inconsistency in breakfast quality.
Value for Money
9.36
Reviews indicate a good value proposition for the price paid.
Food and Beverage
8.91
Breakfast noted as good but with limited variety on certain days.
Overall Experience
9.38
Guests left satisfied with their stay, finding it enjoyable and recommending for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:15

Property Description

Luxurious Accommodation and Stunning Views

Akapella in Pamukkale offers air-conditioned rooms with city views, a terrace, and garden vistas. Guests can savor delicious meals at the restaurant and unwind with a drink at the bar on-site.

Modern Amenities and Comfortable Stay

Rooms at the hotel feature a desk, flat-screen TV, private bathroom, and balcony. With amenities like free Wi-Fi, free parking, and room service, guests can enjoy a relaxing and convenient stay.

Adventure and Exploration Awaits

Explore the area with ski and bike hire services available at the hotel. With Pamukkale Travertines and Hierapolis just a stone's throw away, guests can embark on exciting adventures and discover the wonders of Turkey.

Book now for an unforgettable experience at Akapella!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 898 reviews
Cleanliness: 9.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.38
M
MJTKO family_with_children ro
1
Cons:

Am fost de contactat de cazare, pe WhatsApp că sistemul a făcut overbook și că să îmi caut cazare, nu am înțeles de ce ma contactat pe mine când problema lui era cu booking și asta în jurul orei 15.00 când eram deja la jumătatea drumului din Edirne. Posibil sa fi închiriat direct camera și a căutat diferite tertipuri să anulez eu rezervarea. Booking mi-a găsit cazare la fel Paradise House unde personalul este foarte amabil, am găsit și zbor cu balonul la ei la preț super ok. Din rău am ajuns la mult mai bine.

2026-04-04 via Nuitee
M
Markéta family_with_children cz
10
Pros:

Skvělé. SUPER majitelé.

2026-04-03 via Nuitee
A
Andrea couple ch
7
Pros:

Sehr zentrale Lage und tolles Frühstück

Cons:

Wifi war zu langsam

2026-04-02 via Nuitee
B
Beatriz couple es
9
Estancia corta pero agradable
Pros:

Solo estuvimos una noche, pero fue una estancia muy agradable. El personal muy cercano y hospitalario y el desayuno increíble. Las habitaciones grandes y cómodas.

Cons:

nada.

2026-04-01 via Nuitee
M
Maria family_with_children bg
10
Pros:

Изключително чисто,домакинът бе много любезен,стаята е удобна!

2026-04-01 via Nuitee
T
Tom couple de
8
Preiswerte und angenehme Unterkunft
Pros:

Nette sympathische Unterkunft , sehr nettes junges Vermieter Paar. Schöner Frühstücks und Aufenthaltsraum mit allem was man braucht ( Tee , Kaffee, Wasser etc.) .
Treffpunkt auch für Besucher aus aller Welt, aber ohne Party Backpacker 😅

Cons:

Zimmer nicht gemütlich, aber sauber und praktisch

2026-04-01 via Nuitee
A
Alexander Diaz Rayo family_with_children co
10
Recomendado 100%
Pros:

La atención del personal fue excepcional. Llegamos muy temprano y nos dieron la habitación sin problemas, estuvieron muy atentos a nuestras necesidades. Está muy cerca de una de las entradas del parque ( entrada de las piscinas), 3 minutos caminando. El desayuno estuvo muy completo.

Cons:

Todo estuvo excelente.

2026-03-31 via Nuitee
G
González Hernández family_with_children es
8
Pros:

Está muy cerca de la entrada a las piscinas de Pamukkale por lo que la ubicación es muy buena. El día que llegamos estaba lluvioso y el personal muy amable nos ofrecieron otros servicios complementarios como masaje y spa que hicieron mejorable el día.

Cons:

Hubiese deseado una opción de desayuno que no fuera el desayuno turco

2026-03-29 via Nuitee
D
DIANA solo_traveller es
10
Súper bien, ubicación, comodidad, destacar la amabilidad del personal y la relación calidad precio.
Pros:

La amabilidad del personal

Cons:

Todo me gustó

2026-03-29 via Nuitee
V
Vindhya couple gb
8
Good
Pros:

Overall good experience apart from breakfast bit late

Cons:

Breakfast bit late

2026-03-29 via Nuitee
F
FRANCA family_with_children it
10
Pros:

Camera molto bella, accoglienza super molto gentili e disponibili

Cons:

Niente

2026-03-28 via Nuitee
M
Michael couple de
8
Optimal für einen Besuch der Sehenswürdigkeiten
Pros:

Das Hotel liegt fußläufig zum Eingang der Kalkterrassen und zu einer großen Zahl von Restaurants. Trotzdem ruhige Lage. Sehr freundliches Personal und gute Parkmöglichkeiten. Frühstück war ausreichend und lecker. Kein Buffet. Tee und Kaffee nach Belieben. Bett war gut, Bad ebenso.

Cons:

Im Zimmer gab es genügend Platz, aber weder Tisch noch Stühle, wir haben die Balkonstühle reingeholt.ist im Sommer wahrscheinlich egal.

2026-03-27 via Nuitee
H
Heeman couple us
10
Best Choice with budget, location and quality in Pamukkalle.
Pros:

Each room has a baranda and we could see the hot air balloons in the sky in the morning.
The owner of this hotel is very friendly to all guests.

2026-03-27 via Nuitee
J
Jonatan solo_traveller es
10
2026-03-26 via Nuitee
M
Mako family_with_children jp
9
2026-03-26 via Nuitee
J
Jade Alejandra couple ca
10
Clean and comfy
Pros:

It’s super clean and comfy. The host are the nicest people ever

Cons:

Liked all

2026-03-25 via Nuitee
J
Jonathan family_with_children ca
7
Close to Pamukkale/Hierapolis
Pros:

Good location, although Google maps was pointing me to a place down the street.

Cons:

When I arrived there was a bad smell in the hallway but they got rid of it.

2026-03-24 via Nuitee
M
M. A. Perez family_with_children es
9
Very pleasant stay
Pros:

The place is very good for the price. Breakfast is amazing and they have coffee and tea to enjoy at almost every time of the day. The staff is super friendly.
It was very close to the thermal pools of Pamukkale, we walked there and had a pleasant stay in this little and beautiful town. There are lots of restaurants close to the hotel, so, you can really relax and enjoy.

Cons:

Room was a bit small, but that was not an issue for us.

2026-03-24 via Nuitee
C
Corina family_with_children de
8
Pros:

Sehr bequeme Betten und ausreichend Platz im Zimmer für zwei Personen. Es gibt sogar einen kleinen Balkon. Das Frühstück war reichlich und sehr gut. Kaffee und Tee standen jederzeit kostenlos zur Verfügung. Das Personal ist hilfsbereit und sehr freundlich. Ich kann die Unterkunft unbedingt empfehlen auch durch die perfekte Lage - kurzer Fußweg zum Eingang der Thermalquellen / Hierapolis.

Cons:

Nichts.

2026-03-23 via Nuitee
M
marialetizia family_with_children hk
10
2026-03-23 via Nuitee