Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and spacious rooms
Good value for money
Variety and quality of breakfast
Cons:
Cleanliness issues reported
Location safety concerns at night

Categories

Cleanliness
8.51
Reviews indicated issues with cleanliness in several rooms, specifically mentioned unclean floors and bathrooms.
Service
9.98
The staff is consistently praised for being friendly, helpful, and accommodating.
Location
8.52
Location is convenient for transportation but is in a less desirable area, particularly at night.
Room Quality
9.47
Rooms reported as spacious and comfortable, positively noted in several reviews.
Amenities
9.5
Amenities mentioned include good breakfast and room comfort.
Value for Money
9.46
The price relative to the quality of service and amenities is seen as favorable.
Food and Beverage
9.51
Breakfast quality mentioned positively with a variety of options.
Overall Experience
9.48
Overall experience is highly rated by most guests with many expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:51

Property Description

Central Location and Views
Located just 700 meters from Naples Central Train Station, AuRoom offers stunning views of the city, providing the perfect base for exploring all that Naples has to offer.

Modern Amenities
Guests can enjoy air-conditioned rooms equipped with a range of modern amenities, including a coffee machine, fridge, microwave, and flat-screen TV. The hotel also offers free WiFi throughout the property and the option of private parking.

Delicious Breakfast Options
Start your day right with a buffet, continental, or Italian breakfast served every morning at AuRoom, ensuring you have the energy you need to discover the nearby attractions.

To experience comfort and convenience in the heart of Naples, book your stay at AuRoom today.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.3
Based on 631 reviews
Cleanliness: 8.51
Service: 9.98
Location: 8.52
Room Quality: 9.47
Amenities: 9.5
Value for Money: 9.46
Food and Beverage: 9.51
Overall Experience: 9.48
C
Craig • couple • us
10
2025-10-17 • via Nuitee
M
Marzena • family_with_children • ch
10
Pros:

Pokój duży i czysty. Personel bardzo miły i pomocny

Cons:

Okolica koło dworca trochę nieciekawa ale mimo wszystko bezpieczna

2025-10-16 • via Nuitee
A
Andi • couple • at
9
Empfehlenswert für einen Kurztripp nach Neapel. Top Personal !
Pros:

sehr freundliches und hilfsbereites Personal, welches gute Ratschläge gibt. Sauberkeit der Unterkunft und der Zimmer. Wir waren sehr zufrieden mit der Ausstattung, Einrichtung und dem Frühstück.

Cons:

Bisschen abschreckend war der Eingangsbereich im Erdgeschoß. ‚Hotel‘ befindet sich aber im 2. Stock.

2025-10-15 • via Nuitee
• extended_group • es
10
Hotel, ubicación y personal del hotel excelentes
Pros:

Personal excelente

Buenas comunicaciones con metro y tren para excursiones fuera de la ciudad

Cons:

El barrio

2025-10-13 • via Nuitee
E
Eduardo • solo_traveller • mx
10
Muy agradable y xalida
Pros:

La atención excelente muy calida y hablando en nuestro idioma (Español) por parte de Vitorio.
Nos proporcionaron toda la información para poder movernos a lo que requerimos.

2025-10-13 • via Nuitee
G
Giorgio • couple • ch
5
Personal freundlich, Lage und Zimmersauberkeit schlecht.
Pros:

Die Freundlichkeit und Hilfsbereitschaft des Personals!

Cons:

Die Unsauberkeit im Zimmer, besonders dreckig war der Boden und man konnte überall Haare finden es hatte im Badezimmer sogar eklige schwarze Ablagerungen. Im Badezimmer waren sogar die Wände unsauber!

Die Lage in der unmittelbaren Nähe des Bahnhofs ist am Abend unsicher!

2025-10-12 • via Nuitee
K
Kathie • couple • us
10
Great place for the price with staff were delightful. We would definitely stay there again.
Pros:

The breakfast was fresh; had a variety of items (pastries fruits, meats, eggs, toast, cereals, juices).
The staff were all so friendly and helpful; they spoke English well, which we needed! The room was comfortable and met our needs very well.

Cons:

The street entrance to the building was typical of the location in Naples, Italy, but was not attractive at first glance. AuRoom likely had no say in this condition. But the building was safe, with locks & keys. We had no concerns about it once we first went inside.

2025-10-12 • via Nuitee
A
Ambros • family_with_children • ch
9
2025-10-12 • via Nuitee
J
Juan Manuel • couple • es
10
Ubicación buena y personal muy amable
2025-10-12 • via Nuitee
W
Wolfgang • couple • at
7
Pros:

außergewöhnlich freundliches Personal, sehr sauber, tolles Frühstück
Lage einerseits wunderbar nah beim Bahnhof, Hafen und fast allen Sehenswürdigkeiten.........

Cons:

WC-Spülung sehr gewöhnungsbedürftig, Wasserdruck beim Waschbecken und in der Dusche zwischen Null und sehr schwach
............Lage andererseits in einer sehr unsicheren Gegend, viele Obdachlose und dubiose Gestalten, für alleinreisende Frauen nicht zu empfehlen
Hotel befindet sich im 2.Stock eines abbruchreifen Hauses, schwer zu finden - grundsätzlich nicht schlimm, aber das sollte man wissen und auch wollen

2025-10-11 • via Nuitee
R
Roger • couple • fr
9
De très bons souvenirs de ce voyage à Naples et sa région
Pros:

Excellent accueil du personnel, chambre très agréable et spacieuse, petit déjeuner parfait, situation géographique idéale pour visiter Naples, proximité de restaurants de qualité je recommande vivement.

2025-10-10 • via Nuitee
E
Efrat • extended_group • fr
9
Pros:

צוות מקסים, קיבל את פנינו הסבר פנים יפות, נתנו לנו המלצות מצויינות לטיולים באיזור המסעדות טובות.
חדר מרווח, נעים, מיזוג אויר, ארוחת בוקר כלולה. חניה בקרבת מקום בתשלום מוזל לאורחי המקום.
מיקום מעולה בנאפולי, במרכז העיר, בקרבת מסעדות בחנויות. מומלץ.

2025-10-10 • via Nuitee
M
Marko • couple • fi
9
2025-10-10 • via Nuitee
A
Anna • family_with_children • pl
10
2025-10-10 • via Nuitee
A
Alfredo • couple • es
8
Pros:

Todo limpísimo y nuevo, El personal fantástico

Cons:

El acceso. Es un bloque donde vive gente y está muy sucio y decadente.

2025-10-09 • via Nuitee
• solo_traveller • us
10
Luxury and comfort near city center
Pros:

Very clean room, accesible to the center of the city, very comfortable. Breakfast was very good to start the day and the staff was excellent . Also, as a solo traveler, I felt very secure.

2025-10-08 • via Nuitee
A
Arantza • couple • es
10
genial
Pros:

todo perfecto

Cons:

nada

2025-10-08 • via Nuitee
M
Michel • couple • ch
9
2025-10-07 • via Nuitee
S
Simona • extended_group • it
9
Piacevole soggiorno a Napoli
Pros:

Abbiamo trascorso quattro notti in una bellissima camera spaziosa pulita e ben arredata.
Da segnalare la cortesia e ldisponibilita' dei giovani gestori della struttura (Vittorio Cinzia e Aldo) che ci hanno fatto sentire come a casa.
Ambrogio Anna e Simona

2025-10-07 • via Nuitee
T
Tomás • couple • pt
10
Nice Room in Napoles
2025-10-06 • via Nuitee