Playacanela

Hotels
•
Senator Hotels & Resort
7.9 (415 reviews)
Avenida De La Morraja , S/N . Isla Canela -Punta Del Moral , Isla Canela , es

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Camas confortables
La atención del personal
Cons:
Calidad baja de la comida
Colas para pedir

Categories

Cleanliness
7.15
The cleanliness received mixed reviews, with some comments on maintenance issues and general quality.
Service
8.65
Overall, the staff received praise for their friendliness and helpfulness throughout the stay.
Location
8.65
The location was frequently mentioned as one of the best aspects, being close to the beach and well-situated.
Room Quality
7.65
Some comments mentioned issues with lighting and comfort in the rooms.
Amenities
8.65
Amenities like the pool and other facilities received positive feedback from guests.
Value for Money
7.65
Value for money was cited as a concern, particularly with food and drink options.
Food and Beverage
6.65
Food quality and variety were criticized, with specific mention of poor offerings in the hotel.
Overall Experience
8.15
The overall experience was generally positive, offset by some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:36

Property Description

Arabian-style Hotel with Vibrant Rooms:
Experience a touch of Arabia at this colourful hotel in Punta del Moral. Enjoy the picturesque views from your furnished balcony and relax in the outdoor pool surrounded by palm trees, water slides, and bridges.

Relaxation and Recreation Options:
Indulge in the hot tub or take a dip in the indoor pool at Playacanela. Stay active with mini golf and table tennis facilities. For dining, the buffet restaurant offers a variety of international cuisines, while the hotel boasts multiple bars for your enjoyment.

Convenient Location and Nearby Attractions:
Located on the Costa de la Luz, Hotel Playacanela is just a stone's throw away from the beach. Explore the border with Portugal, visit Ayamonte, or take a short trip to Vila Real De Santo Antonio, only 20 km away. Book now for an unforgettable stay!

Important information:

Please note, use of the safe comes for an additional fee.

Reserving lounge chairs is strictly forbidden.

Guests requiring gluten-free meals should notify the hotel of this when booking. This can be noted in the Special Requests Box when booking, or by contacting the property directly using the contact details which appear on the Booking Confirmation issued by this site.

For non-refundable reservations, you must confirm your credit card details via a secure link. Playacanela Hotel will send you the link by email after you have made a reservation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

Location

Guest Reviews

7.9
Based on 415 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 6.65
Overall Experience: 8.15
R
Ricardo • family_with_children • pt
10
2026-01-19 • via Nuitee
N
Natividad • family_with_children • es
10
2026-01-19 • via Nuitee
M
Manuel Iván • family_with_children • es
10
2026-01-19 • via Nuitee
M
Miguel • couple • pt
7
Relaxante
Pros:

Localização

Cons:

Durante a estadia, apenas um elevador estava a funcionar. Só havia uma opção de almofadas e nem toda a gente se sente confortável com almofadas baixas.

2026-01-19 • via Nuitee
I
Israel • couple • es
6
2025-12-28 • via Nuitee
I
Israel • couple • es
9
2025-12-08 • via Nuitee
A
angela • solo_traveller • es
7
2025-11-16 • via Nuitee
R
Rocio • family_with_children • es
7
Pros:

Camas confortables

Cons:

Nos dieron la parte antigua del hotel

2025-11-08 • via Nuitee
A
Arcadio Manuel • family_with_children • es
9
EXCELENTE
Pros:

DESAYUNO EXPLENDIDO, CON GRAN VARIEDAD Y TODO FRESCO

2025-10-28 • via Nuitee
T
Teresa • couple • es
8
2025-10-27 • via Nuitee
C
Carmen • couple • es
9
Hotel que quiero sea mi casa
Pros:

La atención del personal y la cama, un colchón super cómodo. Y el espejo de cuerpo completo en el baño; y que hubiera hasta crema hidratante en las amenities! Y la piscina con toboganes, no la probamos pero parecía un acierto total para familias

Cons:

Que lo del cóctel del día realmente era solo zumo con hielo

2025-10-25 • via Nuitee
T
Toscano • family_with_children • pt
8
2025-10-23 • via Nuitee
B
Bruno • couple • pt
2
2025-10-20 • via Nuitee
L
Luis • couple • es
10
Pros:

La amabilidad y atención del personal en todo el momento en todos sus servicios.

2025-10-20 • via Nuitee
W
WILIAN • family_with_children • es
10
Pros:

Todo

Cons:

Todo bien

2025-10-19 • via Nuitee
A
Adriana • family_with_children • pt
8
2025-10-19 • via Nuitee
R
Rocio • family_with_children • es
10
Pros:

Las instalaciones y la ubicación son excelentes pero sin duda lo que hace que este hotel sea un referente en la zona, es su personal, hacen que estes como en casa. No es la primera vez que nos alojamos aquí, y desde luego no sera la última🙂

2025-10-19 • via Nuitee
A
Ana • couple • pt
10
Um sítio para voltar com toda a certeza
Pros:

De tudo.. um sítio delicioso para descansar.

Cons:

Nada a apontar

2025-10-19 • via Nuitee
G
Galvan • family_with_children • es
9
Un fin de semana se hace corto
Pros:

El.emtorno y como no gracias por su trabajo a todos el equipo de pisos y camareros , socorristas y demás personal

2025-10-19 • via Nuitee
J
José Antonio • couple • es
8
Bien.
Pros:

Ubicación

Cons:

Sin novedad.

2025-10-17 • via Nuitee