Hotel Brookmere & Arbor Spa

Hotels
8.4 (196 reviews)
500 Union Avenue , Saratoga Springs , us

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Welcoming staff
Delicious food
Clean rooms
Comfortable beds
Cons:
Noise from nearby rooms
High pricing for some services
Minor maintenance issues

Categories

Cleanliness
8.1
Multiple reviews highlighted cleanliness, but concerns over noise intrusive to cleanliness perceptions.
Service
9.1
Consistently praised across multiple reviews, indicating friendly and attentive staff.
Location
8.6
Generally positive comments about the location, although one review indicated issues with road noise.
Room Quality
8.6
Many reviews praised room quality and comfort, but there were issues with noise and minor maintenance concerns.
Amenities
8.1
Parts of the amenities received mixed reviews, specifically mentions of inadequate pool quality and lack of a thermostat guide.
Value for Money
7.6
Some reviews suggested the hotel was overpriced compared to the amenities offered.
Food and Beverage
8.6
Dining experience was highlighted positively, particularly the restaurant quality.
Overall Experience
8.5
Overall experience is rated highly, but some specific issues impacted guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:38

Property Description

Luxurious Accommodation

Indulge in air-conditioned rooms with free WiFi, private bathrooms, and elegant decor. Relax in comfort and style during your stay at Brookmere.

Convenient Amenities

Take advantage of the seasonal outdoor pool, fitness centre, and garden. Unwind on the terrace, dine in the restaurant, or sip cocktails at the bar for a complete and convenient experience.

Explore Saratoga Springs

Discover the nearby attractions including the Saratoga Racetrack, National Museum of Racing, and Hall of Fame. Enjoy hiking, cycling, and shopping in the vibrant city.

Book now for an unforgettable stay at Brookmere, your luxurious retreat in Saratoga Springs.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Tue, Nov 4, 2025 until Thu, May 21, 2026

Check-in and check-out hours:

Location

Guest Reviews

8.4
Based on 196 reviews
Cleanliness: 8.1
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.5
P
Pamela • couple • us
9
2026-01-19 • via Nuitee
B
Beth • couple • us
9
2026-01-19 • via Nuitee
P
Paul • couple • us
9
2026-01-19 • via Nuitee
D
Deirdre • extended_group • us
10
2026-01-19 • via Nuitee
J
Jonathan • family_with_children • us
8
Pros:

Clean and comfortable room. The pool was nice too and close to the racetrack.. Beautiful lobby and restraunt!!

Cons:

Bed needed to be firmer. All restraunts in the area shut down to early and you need a reservation . Water pressure in shower needed to be stronger.

2026-01-19 • via Nuitee
A
Andrew • couple • us
10
2025-12-30 • via Nuitee
C
Cris • family_with_children • us
9
Lovely gateway in Saratoga Springs
Pros:

We felt very welcomed at the Brookmere.
Decor is on point and food at the restaurant was delicious!

Cons:

n/a

2025-12-12 • via Nuitee
N
Nicole • solo_traveller • us
10
20/10 would return, especially to the restaurant.
Pros:

I am completely shocked at how incredible this place is. The place is immaculate, staff is respectful and personable, and the restaurant TOP NOTCH. I had such an amazing stay here while traveling with my dog for a competition 20 minutes away. I would return again in a heartbeat.

Cons:

My only complaint was I could hear someone's baby crying in another room for a while. I tried multiple times to get the fan for my thermostat to cover up the noise, but it didn't change. It was so quiet there at night that I needed to turn the tv on to drown out sounds of people moving throughout the hotel.

2025-12-08 • via Nuitee
F
Freddie • couple • us
10
2025-12-05 • via Nuitee
I
Ivan • couple • es
8
2025-12-03 • via Nuitee
P
Pichfab • family_with_children • us
9
2025-11-11 • via Nuitee
T
Tereza • couple • cz
10
2025-11-02 • via Nuitee
S
stephane • family_with_children • fr
10
Un superbe accueil et un personnel au top
Pros:

La propreté et la gentillesse du personnel

2025-10-27 • via Nuitee
L
Lewis • couple • us
10
Awesome
Pros:

Clean, staff very friendly and helpful

Cons:

Location and cleanliness

2025-10-24 • via Nuitee
E
Everest • couple • us
8
2025-10-17 • via Nuitee
R
Renee • family_with_children • us
4
2025-10-14 • via Nuitee
B
Brian
10
Pros:

Great resort with spa. Small pool. Walking trails

2025-10-13 • via Nuitee
C
Christina V • partner
10
Pros:

Beautiful hotel, great rooms, excellent restaurant.

2025-10-12 • via Nuitee
R
Robert • couple • us
10
2025-10-12 • via Nuitee
E
Elizabeth
10
Pros:

Amazing hotel. Spacious and so clean

2025-10-12 • via Nuitee