Masayana

Hotels
8.1 (167 reviews)
Behind Rena store, Sitio Caalan, Brgy. Masagana , El Nido , ph

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Luggage storage
Tour desk
Massage services
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and safe environment
Cons:
High price compared to other options
Some issues with room quality

Categories

Cleanliness
7.56
While many guests mention cleanliness positively, some noted issues with maintenance.
Service
9.03
Guests frequently praised the friendly and accommodating staff.
Location
8.57
The hotel is conveniently located away from the bustle yet accessible to the town.
Room Quality
8.02
Rooms are generally clean but could use more storage space and quieter air conditioning.
Amenities
8.05
The pool and yoga area were enjoyed, though some amenities are not well-maintained.
Value for Money
7.01
Some guests felt the price was high for the quality provided.
Food and Beverage
8.06
Restaurants were not mentioned, implying standard offerings.
Overall Experience
8.53
Most guests expressed an overall positive experience and some intend to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:57

Property Description

Tranquil Oasis by the Beach

Serene Garden Retreat: Masayana, nestled in El Nido, boasts a lush garden setting, providing a peaceful escape just steps away from Caalan Beach.

Comfort and Convenience: The air-conditioned rooms offer garden views, free WiFi, and a patio for relaxation. With private bathrooms and cozy bed linens, your comfort is our priority.

Explore with Ease: Situated near El Nido Beach and Paradise Beach, Masayana offers proximity to popular destinations. Enjoy the convenience of a paid airport shuttle service to and from El Nido Airport, located just 7 km away.

Book your stay at Masayana now for a rejuvenating getaway by the beach!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 167 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.05
Value for Money: 7.01
Food and Beverage: 8.06
Overall Experience: 8.53
M
Mellibosky • solo_traveller • au
9
Pros:

Piscina

2026-02-14 • via Nuitee
P
Patrica • extended_group • fr
7
2026-02-14 • via Nuitee
H
hugounenc • couple • fr
8
2026-02-14 • via Nuitee
Y
yilei • solo_traveller • cn
2
Cons:

Avoid this hostel unless you enjoy being charged twice and dealing with unprofessional staff.

I booked a shared van directly through the hostel. In the Booking chat, the front desk clearly told me that the van fee would be paid upon arrival.
However, before the van even departed, I was suddenly asked to pay. To avoid unnecessary misunderstandings, I had to urgently look up the hostel’s contact details and message them immediately while on the road. Stressful and unnecessary.

That issue was barely resolved when a second, more serious problem happened.

I arrived late at night, exhausted after a long and crowded van ride. I paid for breakfast, and the night-shift staff registered me properly. My name was clearly written on the list.
The next morning, my name was also on the breakfast list, I had breakfast normally, and then checked out.

Later, a day-shift staff member chased me down and demanded that I pay for breakfast AGAIN, claiming:

“Sir, I did not receive your breakfast payment. Please transfer the money now.”

When I explained that I had already paid and was registered, instead of apologizing, they blamed the night staff and acted confused and defensive, as if this was somehow my problem.

This is not a “small mistake.”
This shows extremely poor internal communication, unprofessional management, and a complete lack of accountability. Guests should not be expected to resolve staff errors or pay twice for the same service.

Based on this experience, I seriously question how this property’s rating was achieved.
If you value transparency, basic professionalism, and peace of mind, stay elsewhere.

2026-02-11 • via Nuitee
Z
Zoe • solo_traveller • gb
8
2026-02-10 • via Nuitee
Z
Zoe • solo_traveller • gb
8
2026-02-10 • via Nuitee
M
Mathieu • solo_traveller • ch
10
Pros:

Le cadre
L'emplacement
Le petit-déjeuner
L'accueil

Cons:

Coupures d'eau

2026-02-10 • via Nuitee
C
CLAIRE • solo_traveller • fr
9
2026-02-09 • via Nuitee
J
Jeremy • couple • fr
10
2026-02-09 • via Nuitee
A
Ahmad • solo_traveller • fr
9
2026-01-31 • via Nuitee
N
Nicola • couple • it
9
2026-01-30 • via Nuitee
D
Dotan • couple • il
9
Pros:

שקט, מרווח ורגוע.
צוות נהדר וא. בוקר נחמדה

Cons:

הגיאות בלילה בחזרה למלון מאל נידו

2026-01-30 • via Nuitee
C
Christina • extended_group • dk
8
Pros:

Dejlig stille område

Cons:

Alt ok

2026-01-25 • via Nuitee
A
Anne • extended_group • fr
10
Pros:

L’hôtel est magnifique, très calme, au milieu des arbres
La piscine est superbe
Le personnel est adorable
Je recommande x1000

2026-01-24 • via Nuitee
E
Ellen • solo_traveller • gb
10
Amazing!
Pros:

Wow what a beautiful hostel! Beautiful views, right on the beach, lovely staff, easy walk into town, loads of food options close by. And the pool is lovely! We LOVED our stay and if I’m ever back in el nido I’ll be staying here.

2026-01-23 • via Nuitee
M
Miriam • solo_traveller • es
10
Pros:

La calma que sientes en este hotel no tiene precio.. a pesar de la ubicación que está bastante lejillos del centro y por la noche tienes q pasar por la playa que hay marea alta..
Por lo demás estuvimos encantados con todo.
Desayuno, tienen lavandería.. precio calidad está bien.

2026-01-22 • via Nuitee
N
Nour • solo_traveller • fr
9
Top
Pros:

Le personnel très agréable et souriant

Cons:

-

2026-01-22 • via Nuitee
B
Berthelot • solo_traveller • fr
10
Pros:

Proximité avec le centre animé de El Nido, mais le lieu est lui très calme. Beau terrain de pétanque et piscine très agréable

Cons:

Rien

2026-01-22 • via Nuitee
C
Christian • extended_group • de
8
Pros:

Sehr freundlicher Service.
Saubere Unterkunft
Es gibt eine kleine gemütliche kleine Bar mit Pool.
Mir hat es dort gut gefallen und ich habe mich wohl gefühlt.

Cons:

Die Unterkunft fällt etwas spärlich aus, was die Einrichtung angeht - Es gibt ein sauberes Bett und einen Tisch.
Leider ist die Klimaanlage laut und man kann sie nicht vom Bett aus per Fernbedienung steuern. Man muss dafür aufstehen und am Gerät Einstellungen vornehmen.

2026-01-20 • via Nuitee
B
BEATRICE • couple • fr
10
2026-01-19 • via Nuitee