Ambassador

Hotels
7.3 (2925 reviews)
Zheltoksan Street 121 , Almaty , kz

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Old facilities

Categories

Cleanliness
6.26
Several reviews mention dirty carpets, unclean rooms, and poor maintenance.
Service
8.23
Positive feedback about helpful and hospitable staff.
Location
8.77
Many reviews highlight a good location, being central and convenient.
Room Quality
6.22
Multiple comments regarding old furnishings and general disrepair.
Amenities
6.75
Amenities such as parking and elevators are lacking, with some mentions of old facilities.
Value for Money
7.71
Some reviews indicate it may not be worth the price considering the poor condition.
Food and Beverage
7.26
Mixed feedback on breakfast options; some mention limited variety.
Overall Experience
7.23
Overall sentiment reflects mixed feelings but a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:49

Property Description

Prime Location in Almaty
Located in the heart of Almaty, just a short stroll from the Abay Opera House, the Ambassador Hotel offers a perfect blend of convenience and comfort for your stay in the city.

Comfortable Rooms with Modern Amenities
Each classic-style room is well-equipped with essentials such as air conditioning, satellite TV, and free Wi-Fi. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay.

Nearby Attractions and Easy Airport Access
Explore nearby landmarks like the Ascension Cathedral and the Central State Museum of Kazakhstan, all within easy reach from the hotel. With the Almaty International Airport just 16 km away, your journey to and from the hotel is hassle-free.

Ready to experience the charm of Almaty? Book your stay at the Ambassador Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 2925 reviews
Cleanliness: 6.26
Service: 8.23
Location: 8.77
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
Кайролла • solo_traveller • kz
10
2026-08-07 • via Nuitee
I
Irina • solo_traveller • kz
5
2026-08-07 • via Nuitee
Y
YASHA • solo_traveller • tr
10
2026-08-04 • via Nuitee
Y
YASHA • solo_traveller • tr
10
2026-08-04 • via Nuitee
Матонин • solo_traveller • kz
10
2026-08-03 • via Nuitee
A
Anastasiia • couple • ge
10
Pros:

Всё так, как заявлено на фотографиях и в описании. В номере чисто. Вежливый персонал. Вкусный и разнообразный завтрак.

2026-08-03 • via Nuitee
S
SANGROU • couple • cn
7
总体还不错
Pros:

位置比较便利，安全性足够，可以体验苏式风格，但追求现代酒店标准的就不建议了

Cons:

屋内设施实在需要更新了，可以使用，但很陈旧

2026-08-03 • via Nuitee
X
xuelin • couple • cn
7
Pros:

Location

Cons:

Facility

2026-08-02 • via Nuitee
Осава • couple • kg
4
Cons:

Бронировали номер на фото а по факту заселили в очень старый номер. Благо, через день переселили в номер на фото. Старенький отель, но локация очень удобная 👍🏻

2026-08-02 • via Nuitee
K
Kaustubh • family_with_children • ae
6
2026-08-02 • via Nuitee
E
esra • solo_traveller • tr
8
2026-07-25 • via Nuitee
A
Aigerim • family_with_children • kz
10
2026-07-24 • via Nuitee
A
Akhmullaev • couple • se
7
2026-07-24 • via Nuitee
A
Askar • solo_traveller • kz
9
2026-07-23 • via Nuitee
S
Shabir • couple • qa
8
2026-07-21 • via Nuitee
D
Dr. Abdul • extended_group • us
2
Pros:

Room has not perfect windows are not closed properly bugs are entry in the room also there’s not oven and fridge in the room such a bad experience in the hotel but staff is very good

Cons:

Room has not perfect windows are not closed properly bugs are entry in the room also there’s not oven and fridge in the room such a bad experience in the hotel but staff is very good

2026-07-20 • via Nuitee
A
Amina K7 • solo_traveller • it
8
2026-07-20 • via Nuitee
Ринат • solo_traveller • kz
1
Pros:

Location

Cons:

Hotel is old. Rooms are dirty.

2026-07-17 • via Nuitee
F
Flavie Amina Samia • solo_traveller • fr
7
Pros:

Spatious room, good breakfast buffet, good lighting in the room

Cons:

The bathroom is quite small. The blanket was too small for the bed and the linen was too small for the blanket.

2026-07-16 • via Nuitee
S
Sergey Shin • solo_traveller • kz
8
2026-07-16 • via Nuitee