Ambassador

Hotels
7.3 (2958 reviews)
Zheltoksan Street 121 , Almaty , KZ

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Old facilities

Categories

Cleanliness
6.26
Several reviews mention dirty carpets, unclean rooms, and poor maintenance.
Service
8.23
Positive feedback about helpful and hospitable staff.
Location
8.77
Many reviews highlight a good location, being central and convenient.
Room Quality
6.22
Multiple comments regarding old furnishings and general disrepair.
Amenities
6.75
Amenities such as parking and elevators are lacking, with some mentions of old facilities.
Value for Money
7.71
Some reviews indicate it may not be worth the price considering the poor condition.
Food and Beverage
7.26
Mixed feedback on breakfast options; some mention limited variety.
Overall Experience
7.23
Overall sentiment reflects mixed feelings but a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:49

Property Description

Prime Location in Almaty
Located in the heart of Almaty, just a short stroll from the Abay Opera House, the Ambassador Hotel offers a perfect blend of convenience and comfort for your stay in the city.

Comfortable Rooms with Modern Amenities
Each classic-style room is well-equipped with essentials such as air conditioning, satellite TV, and free Wi-Fi. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay.

Nearby Attractions and Easy Airport Access
Explore nearby landmarks like the Ascension Cathedral and the Central State Museum of Kazakhstan, all within easy reach from the hotel. With the Almaty International Airport just 16 km away, your journey to and from the hotel is hassle-free.

Ready to experience the charm of Almaty? Book your stay at the Ambassador Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 2958 reviews
Cleanliness: 6.26
Service: 8.23
Location: 8.77
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
R
RUSTEM • solo_traveller • kz
7
2026-09-12 • via Nuitee
K
Kuteminskii • solo_traveller • ru
9
2026-09-12 • via Nuitee
Берик • solo_traveller • kz
6
2026-09-12 • via Nuitee
E
Elmira • solo_traveller • kz
10
Pros:

Все

2026-09-10 • via Nuitee
M
Maximillian • solo_traveller • au
7
2026-09-09 • via Nuitee
Y
YASHA • solo_traveller • tr
10
2026-09-09 • via Nuitee
A
Arnold • solo_traveller • de
8
Pros:

Centralgelegen, ist alles gut erreichbar, freundliches Personal

2026-09-07 • via Nuitee
M
Meysam • solo_traveller • ir
10
2026-09-06 • via Nuitee
C
cui • extended_group • cn
9
性价比高
Pros:

老城区，安静 ，走路去哪都方便

Cons:

墙面需要重新安装，有大面积掉漆

2026-09-06 • via Nuitee
L
Lidia • solo_traveller • es
10
2026-09-05 • via Nuitee
L
Lidia • solo_traveller • es
10
Pros:

Mira que había leído no muy buenas opiniones pero no las merece. Es muy barato, habitaciones amplias, desayuno continental decente y el mejor WiFi de todo Kazajistán porque ninguno suele funcionar. Situado estrategicamente cerca de todo lo mejor del centro. Una casa de cambio con muy buen cambio enfrente, un súper, bares,...
Es un hotel antiguo, y si, se nota en sus muebles y moqueta pero para mi lo que importan son otras cosas.

2026-09-05 • via Nuitee
N
Nikola • solo_traveller • il
7
Суммирую: если надолго и бюджет ограниченный, отличный вариант!
Pros:

Мне повезло, мне дали комнату больше чем я забронировал. Комната выходила во двор и было тихо. Лифт не работал). Но мне было в кайф подниматься на 3й этаж. И у меня не было багажа.

Cons:

Завтрак - прям для аскетов и тех кто любит глазунью как будто ее готовили в соседнем здании и долго несли.
В номере нет холодильника. Я там жил больше недели и его не хватало.
Не было сейфа.
Мебель не удобная для работы за компьютером, но приспособиться можно.

2026-09-04 • via Nuitee
B
Bartosz • couple • pl
7
Stosunek ceny do jakości ok.
Pros:

Hotel z dużymi pokojami, ale w stanie sprzed 20 lat. Lokalizacja dobra. Stosunek ceny do jakości dobry. Było czysto. Śniadanie wyglądało jak wczorajsze. Kubki i talerze chyba tylko były myte w zlewie, bez wyparzania.

Cons:

Na początku dostaliśmy pokój, który śmierdział papierosami. Po zgłoszeniu tego na recepcji dostaliśmy pokój już bez smrodu. Więc szybko udało się załatawić problem.

2026-09-04 • via Nuitee
B
Bettina • solo_traveller • de
7
2026-09-03 • via Nuitee
G
GULSHARAT • extended_group • kz
4
Pros:

Мебель старая очень

Cons:

Нет холодильников в номерах

2026-09-03 • via Nuitee
A
Anton • couple • cz
3
2026-09-03 • via Nuitee
S
Sharjeel Hassan • couple • ae
10
Ruslan is the best
Pros:

Ruslan is the best

Cons:

Na

2026-09-03 • via Nuitee
S
Sanja • couple • rs
5
Pros:

The location is great and the staff was polite and helpful.

Cons:

The room was old and not that clean. Walls are super thin, we could hear everything and everyone. Breakfast was a bit disappointing.

2026-09-02 • via Nuitee
N
Nariman • couple • kz
10
2026-09-02 • via Nuitee
M
M ALİ • solo_traveller • kz
3
Pros:

Konum

Cons:

30 yıl önce tadilat görmüş belli

2026-09-02 • via Nuitee