Ambassador

Hotels
7.3 (2656 reviews)
Zheltoksan Street 121 , Almaty , kz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Kid meals
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Old facilities

Categories

Cleanliness
6.26
Several reviews mention dirty carpets, unclean rooms, and poor maintenance.
Service
8.23
Positive feedback about helpful and hospitable staff.
Location
8.77
Many reviews highlight a good location, being central and convenient.
Room Quality
6.22
Multiple comments regarding old furnishings and general disrepair.
Amenities
6.75
Amenities such as parking and elevators are lacking, with some mentions of old facilities.
Value for Money
7.71
Some reviews indicate it may not be worth the price considering the poor condition.
Food and Beverage
7.26
Mixed feedback on breakfast options; some mention limited variety.
Overall Experience
7.23
Overall sentiment reflects mixed feelings but a decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:49

Property Description

Prime Location in Almaty
Located in the heart of Almaty, just a short stroll from the Abay Opera House, the Ambassador Hotel offers a perfect blend of convenience and comfort for your stay in the city.

Comfortable Rooms with Modern Amenities
Each classic-style room is well-equipped with essentials such as air conditioning, satellite TV, and free Wi-Fi. The private bathrooms come with complimentary toiletries, ensuring a pleasant stay.

Nearby Attractions and Easy Airport Access
Explore nearby landmarks like the Ascension Cathedral and the Central State Museum of Kazakhstan, all within easy reach from the hotel. With the Almaty International Airport just 16 km away, your journey to and from the hotel is hassle-free.

Ready to experience the charm of Almaty? Book your stay at the Ambassador Hotel now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 16 years old stay for KZT 4,000 per person per night when using an existing bed.
    People 7 years old and over stay for KZT 4,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.3
Based on 2656 reviews
Cleanliness: 6.26
Service: 8.23
Location: 8.77
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 7.23
K
Kalbaskin • solo_traveller • by
8
2026-04-10 • via Nuitee
K
KALKAMAN • couple • kz
8
2026-04-10 • via Nuitee
D
Davide • solo_traveller • it
10
Pros:

Tutto perfetto

2026-04-10 • via Nuitee
M
Michael • solo_traveller • au
7
2026-04-09 • via Nuitee
• couple • uz
8
2026-04-09 • via Nuitee
K
Kuralay • solo_traveller • kz
10
2026-04-08 • via Nuitee
Гродзинский • family_with_children • ru
10
Pros:

Отель требует косметический ремонт внутри, и новую мебель. А в целом уютно, месторасположение отличное, завтраки достойные.

Cons:

Отсутствие в номере холодильника

2026-04-07 • via Nuitee
Муслим • solo_traveller • kz
7
2026-04-07 • via Nuitee
A
Akanksha • couple • de
10
2026-04-06 • via Nuitee
Гулжанат • family_with_children • kz
1
Грязный отель!!!
Pros:

Завтрак ещё более или менее. Кашецы такие старые, что аж скрепят

Cons:

В ванной комнате раковина, унитаз и типа джакузи чёрная, ржавая. Шторки в ванной грязная. В спальной комнате воняло. Шторы грязные. Мебели изношеннын. Никогда в жизни впредь не вернусь!!! Хотела сфоткать, но мне жалко было даже камеру телефона. Это точно не уровень наш. Таким образом всех туристов напугаете

2026-04-05 • via Nuitee
J
Jonnalagadda Ravi Kiran • extended_group • in
9
The best budget hotel in Almaty with the best possible location.
Pros:

It is the best budget hotel possible. Expect accordingly.

Cons:

Breakfast could have more veg options

2026-04-05 • via Nuitee
C
Chavdar • couple • bg
5
Cons:

Без асансьор

2026-04-04 • via Nuitee
D
DILSAD • couple • kz
8
2026-04-04 • via Nuitee
D
Diana • solo_traveller • kz
1
2026-04-03 • via Nuitee
A
Anton • solo_traveller • bh
10
2026-04-02 • via Nuitee
A
Arailym • family_with_children • kz
7
2026-04-02 • via Nuitee
H
Haji • family_with_children • az
1
Pros:

Nothing good.

Cons:

Room isn’t clean, everywhere’s woman's hair, breakfast bad, staff not helpful and angry. This is my most bad experience in the hotel!

2026-04-02 • via Nuitee
B
Bella • solo_traveller • kz
6
Cons:

隔音太差，半夜总是有人敲门

2026-04-01 • via Nuitee
K
Khamzat • solo_traveller • kz
10
2026-03-31 • via Nuitee
V
Vladislav • couple • us
10
2026-03-31 • via Nuitee