Heroesbunkz

Hotels
7.3 (154 reviews)
71 Grainger Street , Newcastle upon Tyne , gb

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Soundproof rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Positive service experience
Cleanliness
Comfortable beds
Cons:
Poor cleanliness standards
Missing amenities
Bathroom issues

Categories

Cleanliness
6.01
Multiple complaints about cleanliness and issues with bedding quality.
Service
8.48
Positive comments about communication with staff and ease of check-in.
Location
8.52
Many reviews highlight the great location close to nightlife and amenities.
Room Quality
6.97
Some comfort noted, but complaints about bathroom issues and size.
Amenities
6.5
Limited amenities mentioned; some guests noted missing features like TV or breakfast.
Value for Money
8.46
Overall sentiment indicates good value for the price paid.
Food and Beverage
6.01
No breakfast offered; local options available but lacking hotel provisions.
Overall Experience
7.48
Mixed reviews with some highlights but significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:23

Property Description

Central Location in Newcastle:
Located in the heart of Newcastle's bustling nightlife, Heroes offers a prime spot in the city's major club and bar area. With Newcastle Rail Station a mere 5-minute walk away, convenience is at your doorstep.

Proximity to Entertainment and Shopping:
Within a short 5-minute stroll, guests can reach Eldon Square Shopping Centre, The Gate entertainment complex, and The O2 Academy. For those looking for a bit more excitement, The Metro Arena is just a 15-minute walk away, ensuring endless entertainment options.

Comfortable Private Rooms and Amenities:
Each private room at Heroes comes equipped with cozy bed linen and private shower rooms, providing a comfortable retreat. Additionally, guests can enjoy complimentary Wi-Fi access throughout their stay at Heroesbunkz.

Ready to experience the best of Newcastle? Book your stay at Heroes now!

Important information:

Guests should be aware that there may be noise in the property on weekends due to stag and hen parties and the property's city center location.

Please note that towels are not available at this hotel.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.3
Based on 154 reviews
Cleanliness: 6.01
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 6.5
Value for Money: 8.46
Food and Beverage: 6.01
Overall Experience: 7.48
M
Martin • couple • gb
2
Let down
Pros:

Good location. Communications were mostly swift. Good central location.

Cons:

Insecure property. Poor lock on room door meaning door was insecure. No secondary lock once inside room to ensure security. Room walls very thin and can hear neighbouring rooms even at low voice levels. Notified owner that we would no be staying due to the above very soon after arriving but they were not willing to offer any form of refund, even though there was time available to resell and even though the security issues were the owners responsibility. Booking.com currently processing complaint.

2026-01-28 • via Nuitee
J
Jarmo • extended_group • nl
8
Percecte locatie!
Pros:

De locatie

2026-01-26 • via Nuitee
H
Harry • couple • gb
8
Perfect place to stay overnight before beating Newcastle away
2026-01-26 • via Nuitee
J
Joost • extended_group • nl
2
2026-01-22 • via Nuitee
D
Daniel • extended_group • gb
10
2026-01-19 • via Nuitee
F
Finnley • extended_group • gb
10
2026-01-19 • via Nuitee
N
Nicola • extended_group • gb
7
2026-01-19 • via Nuitee
J
James • extended_group • gb
9
Good location and able to access the rooms easily;
Pros:

Location was really good and for a big group of lads it was spot on.

2026-01-19 • via Nuitee
P
Phillip • couple • gb
1
Very poor
Pros:

Absolutely nothing

Cons:

Shit hole

2025-12-23 • via Nuitee
P
Phillip • couple • gb
1
Shit hole
Pros:

Nothing

Cons:

Very poor

2025-12-23 • via Nuitee
L
Luke • extended_group • gb
10
2025-12-19 • via Nuitee
H
Hannah • extended_group • gb
5
2025-12-17 • via Nuitee
_
_charlie_ • extended_group • qa
10
It was a great place to stay as it was in a perfect location the beds were comfortable and the showers and bathrooms wer
Pros:

Comfy beds
Great location
Easy access into the rooms
Simple check in and out

Cons:

There was no cancellation which was annoying and the check out was quite early but apart from that it was a great place to stay

2025-12-15 • via Nuitee
B
Ben • extended_group • ie
9
Great value for money
Pros:

Location

Cons:

Toilet is too close to wall, taller people cannot sit on it properly

2025-12-07 • via Nuitee
F
Fan • couple • gb
7
2025-12-07 • via Nuitee
I
Iain • extended_group • gb
6
Cheap and Cheerfull , for a 1 night stopover
Pros:

decent location . close to train station and nightlife . no breakfast , but local pubs do breakfast so all good

Cons:

This is good for a lads night out , but don't take wife or serious girlfriend if you want relationship to last. There was no TV or gimmicks in room .... Room was clean, thats about it

2025-12-05 • via Nuitee
ÓSCAR • extended_group • es
5
Pros:

La ubicación

Cons:

Muy pequeña la habitación, era para 5 y casi no podíamos movernos dentro. Además el agua caliente dejó de funcionar.
Un tercero sin ascensor con escaleras muy incómodas.

2025-11-25 • via Nuitee
J
Jason B • extended_group • gb
7
2025-11-24 • via Nuitee
C
Chris • solo_traveller • gb
7
2025-11-19 • via Nuitee
A
Abi • extended_group • gb
10
Pros:

Room was clean. Had a private bathroom. Exactly as it states. Easy check in. Communication with staff was great. would definitely stay again.

Cons:

n/a

2025-11-16 • via Nuitee