Kataleya

Hotels
•
Independent
6 (1 reviews)
Av Concejo Ciudadano,, Tulum, QROO, 77760 , Tulum , MX
52-2225055720

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Facilities

Free WiFi
Wheelchair accessible
Free self parking
Housekeeping on request
Mosquito nets
Accessible shuttle
No accessible shuttle

Property Description

Private Pools and Kitchenettes
Relax in air-conditioned rooms featuring private pools and kitchenettes with modern appliances for your convenience.

Outdoor Pool and Free Wi-Fi
Take a dip in the outdoor pool or stay connected with complimentary wireless internet access throughout the property.

Nearby Attractions
Explore popular attractions like Tulum National Park and Tulum Mayan Ruins just a short drive away from the hotel.

Book now for a relaxing stay at Kataleya in Tulum, where comfort and convenience await you!

Important information:

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Private host property

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6
Based on 1 reviews
J
Josephine
6
Great hotel but misleading information online
Pros:

The stay itself was great although misleading information provided via hotels.com.
I thought I had purchased a large suite with five bedrooms however, instead I was provided with one suite on the first floor with three bedrooms and a second suite on the fourth floor of the hotel with three bedrooms so our group of eight girls had to separate when sleeping.

Additionally, there was no housekeeping or room service options.
The hotel is located in a safe and secured, but dirt road area in a one-way complex That made getting in and out a bit tedious, however it was safe.

Lastly, unfortunately, my booking company Rotamundos, Shockingly provided me with the incorrect check-in information and I ended up staying in a completely different villa for my first night. It was very unorganized to say the least.

Had I known all of this I probably would have referred to stay at a more traditional style hotel with room service and food as well as Bell hop on site, etc. just for comfort, especially when traveling with a large group or small children.

2024-10-17 • via Nuitee