Klingelbaer

Hotels
7 (45 reviews)
Motohakone 160-114 , Hakone , jp

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
BBQ facilities
Shared lounge/TV area
Board games/puzzles
Shared kitchen
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Sufficient kitchen facilities
Responsive staff
Cons:
Poor cleanliness
Unpleasant smells
Lack of staff presence

Categories

Cleanliness
5.14
The place is dirty, poorly managed, and has humidity issues; cleanliness is lacking.
Service
8.11
Staff responded quickly to inquiries despite not being present on site.
Location
8.15
Good location near green areas and public transport.
Room Quality
6.1
Some rooms have humidity and unpleasant smells; basic amenities provided.
Amenities
7.13
Some basic kitchen facilities available, but need to self-manage.
Value for Money
7.09
Low price, but expectations for cleanliness and service may not be met.
Food and Beverage
7.14
Availability of cooking options at low prices.
Overall Experience
7.11
Experience varied; suitable for budget travelers but has significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:48

Property Description

Luxurious Accommodation with Stunning Views
Located in Hakone, Klingelbaer offers a serene escape with a garden, free private parking, a shared lounge, and a terrace. Relaxing Garden Oasis Enjoy peaceful moments surrounded by nature or unwind in the shared lounge. Modern Comforts Each room is equipped with a desk, flat-screen TV, and a private bathroom for your convenience. Convenient Location Explore nearby attractions like Owakudani Valley and Fuji-Q Highland. Book your stay at Klingelbaer for a truly unforgettable experience.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7
Based on 45 reviews
Cleanliness: 5.14
Service: 8.11
Location: 8.15
Room Quality: 6.1
Amenities: 7.13
Value for Money: 7.09
Food and Beverage: 7.14
Overall Experience: 7.11
D
Daniel solo_traveller jp
1
Bad smell, old building, no staff around to help
Pros:

Nothing in particular

Cons:

-Strong smell of humidity
-No blankets on the bed…you need to go to another floor to pick some sheets and blanket to make the bed yourself!
-No staff around
-curtains can’t close completely, people can see you from outside
-Dark patio and parking, felt unsafe

2025-10-09 via Nuitee
K
kazunari extended_group jp
8
2025-10-07 via Nuitee
P
Pravin extended_group in
8
Pros:

Room was good and sufficient facility for kitchen if any one want

Cons:

Common area was not clean specially back sitting area

2025-10-05 via Nuitee
S
Sergey couple by
1
Stay away from this place.
Pros:

Nothing.

Cons:

The place is dirty, poorly managed, and has serious humidity issues - the walls are covered in mold and the entire space has an unpleasant smell. Unfortunately, we didn’t research thoroughly beforehand and regretted staying here.

2025-09-19 via Nuitee
M
Minako family_with_children jp
7
自分で準備できる人向けの宿泊施設
Pros:

他の部屋と隣接してるが意外と静か
部屋に入れば、よその音は気にならない
一部屋4人までは寝れる
安いし、広いし、トイレ、シャワー、エアコンなど最低限ほしいものはあるし、一人旅利用でも、女子会で夜までおしゃべりするでも不便はないと思います
ご飯を買い忘れて行っても、冷食・カップラーメン・冷えてるジュースもあるし、観光途中の一泊では充分だと思う

Cons:

何となくの古さは否めない
昔のペンションって雰囲気です
安さゆえにベットメイクから、タオルの準備も自分でやる
ホテルのようなすべてメイクしてもらうような宿泊施設を期待する方には向かないと思います
川がきれいなんだけど、草だらけで降りられなかったのが残念

2025-09-17 via Nuitee
H
Hiroko family_with_children nz
1
Cons:

Upon arrival, the receptionist told me that the shower was out of order due to a boiler malfunction. They verbally assured me that this was the hotel's fault and that I would receive a full refund, so I cancelled my reservation and found another place to stay. I waited a few weeks but still no refund. The hotel was in poor condition overall, smelled musty, and looked abandoned.

2025-09-06 via Nuitee
E
Erika family_with_children it
5
Passabile
Pros:

Il posto sicuramente in mezzo al verde, a 3 minuti dalla fermata dell'autobus e 15 dal porto di togendai.
La possibilità di prepararci la colazione o tutti i pasti, vendono tante cose da mangiare a prezzo molto contenuto
Lo staff non si è visto, ma bastava scrivergli che rispondevano subito

Cons:

La pulizia purtroppo, soprattutto in cucina e la puzza di umidità

2025-09-03 via Nuitee
山口 extended_group jp
10
Pros:

値段の割に設備が充実しており、満足出来ました。

Cons:

特に無し

2025-08-31 via Nuitee
まりこ family_with_children jp
8
2025-08-29 via Nuitee
N
NORIFUMI family_with_children jp
6
自由で気ままだけど???が解消できず
Pros:

いろんな設備を自由に使える
静か
調理器具がたくさんある

Cons:

予約の部屋タイプと違ったが、誰もいないので、理由を聞いたり、予約通りに戻したりできなかった

2025-08-25 via Nuitee
extended_group jp
5
まあまあ
2025-08-24 via Nuitee
family_with_children jp
8
楽しかった
Pros:

設備がよかった

Cons:

水回り

2025-08-20 via Nuitee
アイバン extended_group jp
6
Pros:

•Great location
•Great price
•Great style

Cons:

•The bathroom and the room had mold, so my throat was burning and my asthma was bad
•The beds were very uncomfortable
•Some amenities should have been free

2025-08-19 via Nuitee
Z
Zi couple fr
6
2025-08-15 via Nuitee
M
Mateo extended_group fr
6
2025-08-14 via Nuitee
C
Chie family_with_children de
8
2025-08-11 via Nuitee
A
Adnan solo traveller in
3
For the price I expect my bed to be made and get towels atleast. And the property is so scary.
Pros:

it was clean and nice

Cons:

there is 0 staff at the property you have to do everything yourself make up your bed, put on pillow covers and everything. They also charge extra for towels which should be included. The property is so scary looks like a house from a horror movie at night. would not recommend to anyone.

2025-06-29 via Nuitee
S
Suman family with young children jp
10
Exceptional
Pros:

It’s a best place for family trips and location was too good. It was two year for tourist place. I will definitely recommend my friend to visit this place.

Cons:

Everything was best

2025-06-29 via Nuitee
S
Shaifali family with young children in
7
Good
Pros:

Location was beautiful

Cons:

Cleanliness was lacking

2025-06-22 via Nuitee
L
Lapadrada group th
10
Exceptional
2025-06-05 via Nuitee