Haizea

Hotels
8.5 (545 reviews)
Basigoko Bide Nagusia 134 , Bakio , es

Facilities

Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Kid meals
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Spacious rooms
Attentive service
Beautiful location
Cons:
Cleanliness issues
Noise between rooms
Heating problems

Categories

Cleanliness
7.75
Some reviews mentioned issues with cleanliness, including a bad odor in the bathroom and bugs behind beds.
Service
9.25
The staff was noted for being attentive and helpful, enhancing the overall experience.
Location
9.25
The hotel is located in a small, tranquil village with great views, providing an excellent location.
Room Quality
8.75
Rooms were spacious, clean, and comfortable, though some issues like noise between rooms were noted.
Amenities
8.25
Amenities like coffee/tea in shared spaces were appreciated, but there were mentions of heating issues.
Value for Money
8.25
Good value with spacious rooms and necessary amenities, although some guests had minor complaints.
Food and Beverage
7.75
The restaurant was closed during some visits, and there were complaints about smoke entering rooms from the kitchen.
Overall Experience
8.75
Generally positive feedback with a good balance of comfort and convenience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:06

Property Description

Luxurious Accommodation with Stunning Views

Garden Oasis and Culinary Delights
Haizea boasts a picturesque garden and inviting terrace, ideal for unwinding amidst nature's beauty. Indulge in delectable dishes at the hotel's restaurant and sip on refreshing drinks at the cozy bar.

Modern Comforts and City Views
Each room at Haizea is thoughtfully designed, featuring a patio or balcony for soaking in the serene surroundings. Enjoy modern amenities such as free WiFi, a bidet, and a hairdryer. Select rooms even offer captivating city views.

Convenient Location and Nearby Attractions
Conveniently located near Bakio Beach, Funicular de Artxanda, and Catedral de Santiago, Haizea provides easy access to popular landmarks. Explore the cultural scene with Arriaga Theatre and Bilbao Fine Arts Museum just a short distance away.

Experience luxury and convenience at Haizea - Book your stay now for an unforgettable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:

Location

Guest Reviews

8.5
Based on 545 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
M
Maite extended_group es
8
Pros:

Los chicos que nos antendieron muy bien

2026-01-20 via Nuitee
F
Francisca María couple es
9
Pros:

Ubicación, calidad precio genial y tranquilidad

2026-01-19 via Nuitee
J
jose manuel couple es
8
2026-01-19 via Nuitee
J
Julie couple fr
10
2026-01-19 via Nuitee
E
Elia couple es
8
2026-01-19 via Nuitee
R
Ruben couple es
6
Agradable, limpio y acogedor
Pros:

Paula muy atenta y eficiente
Excelente ubicación, muy cómoda para moverme por la zona.
Cafés gratuitos disponibles, un detalle muy agradable.
Todo bastante limpio.

Cons:

En periodo vacacional todo el pueblo es zona azul de pago. El hotel no dispone de parking.
El ascensor requería llave para ir a la segunda planta y en ocasiones se iba la luz, lo que generaba cierta desconfianza.
La habitación tenía recovecos bajos en los que me golpeé la cabeza varias veces.
Había una chimenea cercana y el olor a humo se filtraba en la habitación, lo que resultaba incómodo.

2026-01-19 via Nuitee
L
Laura couple es
8
Hotel agradable y cómodo. Habitación amplia, cómoda y con preciosa terraza.Buena ubicación.
Pros:

El estilo y la ubicación. Cama muy cómoda.

Cons:

La limpieza del baño podría ser más exhaustiva.
Eché de menos la posibilidad de desayunar.

2026-01-15 via Nuitee
F
Francisco Javier solo_traveller es
8
2026-01-03 via Nuitee
O
Oksana couple es
9
2025-12-30 via Nuitee
S
Sylvie couple fr
5
Pros:

La déco et le café/ thé à disposition

Cons:

Le chauffage à 26 degrés non réglable, la finesse des parois entre les chambres donc le bruit, la tête de lit qui grince.

2025-12-28 via Nuitee
I
Ismael couple es
8
Pros:

Habitación espaciosa, buen detalle la sala para café/infusiones, muy bueno, junto con la pequeña terraza del segundo piso, desde las que poder contemplar fenomenales vistas

2025-12-28 via Nuitee
P
Pablo couple es
10
2025-12-25 via Nuitee
I
Ivan couple es
6
2025-12-18 via Nuitee
L
lorenzo couple it
8
2025-12-17 via Nuitee
C
Cornejo couple es
10
Pros:

Muy cómodo, estamos agradecidos .

2025-12-15 via Nuitee
A
Ana couple es
10
2025-12-13 via Nuitee
E
Esmeralda couple es
10
Genial
Pros:

Estaba muy limpio, buena ubicación y camas cómodas

Cons:

No funcionaba la calefacción, pero no fue un problema ya que era principios de octubre

2025-12-13 via Nuitee
L
Laura Carolina couple ve
10
Pros:

Lo bonito

2025-12-12 via Nuitee
J
Juan María couple es
10
Muy confortable, buen descanso
Pros:

Situación excelente , confortable y amplio.
Volveremos seguro

2025-12-09 via Nuitee
E
Erica couple es
9
2025-12-08 via Nuitee