Premier Inn London Docklands - Excel

Hotels
•
Premier Inn
8.4 (43 reviews)
Excel East,Royal Victoria Dock,London , London , GB
0333 321 1258
LondonDocklands.PI@premierinn.com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Excellent service from staff
Convenient location near transport
Good food quality and options
Cons:
Noise disturbances reported
Minor cleanliness issues noted

Categories

Cleanliness
7.84
Generally clean but with noted issues with cups and spoons not being washed properly.
Service
9.01
Service was highlighted as excellent in multiple reviews, especially from staff like Cerica.
Location
8.55
Conveniently located near Prince Regent DLR station, which is a significant advantage.
Room Quality
8.3
Rooms are reported as clean and comfortable, though noise issues were experienced on one occasion.
Amenities
8.33
Standard amenities were adequate with no major complaints but no breakfast due to refurbishment.
Value for Money
8.29
Offers good value for the price, especially with dining and meal deal options.
Food and Beverage
8.65
Food quality praised multiple times, especially with good service in the restaurant.
Overall Experience
8.22
Overall a positive experience despite a few minor issues, providing a comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:01

Property Description

Experience unparalleled convenience at our London Docklands (Excel) Premier Inn, ideally situated next to the Excel Centre.

Prime Location: Enjoy easy access to Central London in just 40 minutes by public transport, while the O2 Arena is only 20 minutes away. London City Airport is a mere mile from our doorstep, making travel a breeze.

Comfortable Accommodation: Each room features incredibly comfy beds, ensuring a restful night's sleep after a day of exploration. Designed with your relaxation in mind, you'll find everything you need for a pleasant stay.

Dining Delight: Indulge in a culinary experience at our integrated restaurant, where we serve a delightful mix of traditional and contemporary dishes, perfect for energizing your day or unwinding in the evening.

Book now to secure your stay at a hotel that combines comfort and convenience in the heart of London!

Important information:

Pay and display car park. Cost: 15 GBP from 9:30am-5:30pm. 5 GBP for 2 hours. Car parking is free between 5:30pm & 9:30am.
Situated at ExCeL East. Follow A13 onto A1020/A406 or follow signs to City Airport, ExCeL East or Royal Victoria Docks. The hotel is situated next to Connaught roundabout on Festoon Way. Our satnav postcode is E16 1RH
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 43 reviews
Cleanliness: 7.84
Service: 9.01
Location: 8.55
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.65
Overall Experience: 8.22
F
Filip • family_with_children • se
8
2026-06-20 • via Nuitee
N
Nina • solo_traveller • de
6
Pros:

Lage, Sauberkeit

Cons:

Unpersönlich

2026-06-20 • via Nuitee
A
Ask Peter • extended_group • dk
8
2026-06-20 • via Nuitee
C
Cecilia • family_with_children • se
8
Överlag väldigt nöjd
Pros:

Mycket sköna sängar och bra frukost. Nära till restauranger och fint bemötande från personalen.

Cons:

Varmt i rummet

2026-06-20 • via Nuitee
F
Familie • solo_traveller • de
9
2026-06-20 • via Nuitee
M
Maksim • family_with_children • se
9
2026-06-20 • via Nuitee
R
Ralf • couple • de
9
Fast perfekt.
Pros:

Sauber und sehr zentral

Cons:

Die Klimaanlage hat etwas „gespinnt“

2026-06-20 • via Nuitee
I
Irina • couple • de
10
2026-06-20 • via Nuitee
T
TERVALAT • family_with_children • fi
8
2026-06-20 • via Nuitee
M
Marjolijn • solo_traveller • nl
8
Pros:

Het hotel ligt perfect voor het bezoeken van de stad Lubeck. Het ontbijt was ruim voorzien.

Cons:

Het was jammer dat om personele redenen 's avonds geen bar / restaurant open was.
Dat viel ons vooral tegen na 8uur autorit.

2026-06-20 • via Nuitee
M
moonchild_tina • solo_traveller • de
7
Schönes Hotel aber leider Zimmer vorm Bahnhof erwischt
Pros:

-schönes sauberes Zimmer
-Klimaanlage
-bequeme Betten
-leckeres Frühstück
-zentral gelegen

Cons:

Die Nacht war eine Katastrophe: die Züge vor unserem Fenster waren extrem laut. Jede Bahnhofsdurchsage konnte man durch das geschlossene Fenster hören. Über die Güterzüge muss man dann wohl nichts sagen.

2026-06-20 • via Nuitee
K
KUAN HSIUNG • couple • tw
9
Pros:

乾淨整潔，地點位置很適中～

Cons:

沒有

2026-06-19 • via Nuitee
B
Bernhard • solo_traveller • de
7
Cons:

14:45 angekommen und musste mir sagen lassen dass Check-in um 15:00 Uhr ist . Kein ich schau mal ob das Zimmer schon fertig ist.. Beim Frühstücksbuffet musste man Schlange stehen wenn man einen Kaffee wollte. Zu wenig Automaten für den Andrang

2026-06-19 • via Nuitee
M
Marlene Aydee • solo_traveller • pl
10
2026-06-19 • via Nuitee
U
Ursula • couple • de
8
Immer wieder gern
Pros:

Lage, Frühstück, Zimmer, tolle große Dusche

2026-06-19 • via Nuitee
A
Angelo • couple • ch
8
2026-06-19 • via Nuitee
G
Gerrit • solo_traveller • de
9
2026-06-18 • via Nuitee
J
Jaakko • family_with_children • fi
9
A modern hotel with an excellent breakfast.
Pros:

The room and the hotel overall was very clean and well kept. The breakfast was of excellent quality and the Lübeck hbf very easy to reach in just a few minutes. The family room accomodated our family of four well. Overall a very enjoyable experience. I definately can recommend the hotel to anyone.

Cons:

None come to mind.

2026-06-18 • via Nuitee
A
Allan • solo_traveller • au
7
2026-06-18 • via Nuitee
I
Irina • extended_group • de
10
Pros:

завтрак был разнообразным! месторасположение близко к центру

2026-06-18 • via Nuitee