Premier Inn London Docklands - Excel

Hotels
Premier Inn
8.4 (43 reviews)
Excel East,Royal Victoria Dock,London , London , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Excellent service from staff
Convenient location near transport
Good food quality and options
Cons:
Noise disturbances reported
Minor cleanliness issues noted

Categories

Cleanliness
7.84
Generally clean but with noted issues with cups and spoons not being washed properly.
Service
9.01
Service was highlighted as excellent in multiple reviews, especially from staff like Cerica.
Location
8.55
Conveniently located near Prince Regent DLR station, which is a significant advantage.
Room Quality
8.3
Rooms are reported as clean and comfortable, though noise issues were experienced on one occasion.
Amenities
8.33
Standard amenities were adequate with no major complaints but no breakfast due to refurbishment.
Value for Money
8.29
Offers good value for the price, especially with dining and meal deal options.
Food and Beverage
8.65
Food quality praised multiple times, especially with good service in the restaurant.
Overall Experience
8.22
Overall a positive experience despite a few minor issues, providing a comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:01

Property Description

Experience unparalleled convenience at our London Docklands (Excel) Premier Inn, ideally situated next to the Excel Centre.

Prime Location: Enjoy easy access to Central London in just 40 minutes by public transport, while the O2 Arena is only 20 minutes away. London City Airport is a mere mile from our doorstep, making travel a breeze.

Comfortable Accommodation: Each room features incredibly comfy beds, ensuring a restful night's sleep after a day of exploration. Designed with your relaxation in mind, you'll find everything you need for a pleasant stay.

Dining Delight: Indulge in a culinary experience at our integrated restaurant, where we serve a delightful mix of traditional and contemporary dishes, perfect for energizing your day or unwinding in the evening.

Book now to secure your stay at a hotel that combines comfort and convenience in the heart of London!

Important information:

Pay and display car park. Cost: 15 GBP from 9:30am-5:30pm. 5 GBP for 2 hours. Car parking is free between 5:30pm & 9:30am.
Situated at ExCeL East. Follow A13 onto A1020/A406 or follow signs to City Airport, ExCeL East or Royal Victoria Docks. The hotel is situated next to Connaught roundabout on Festoon Way. Our satnav postcode is E16 1RH
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 43 reviews
Cleanliness: 7.84
Service: 9.01
Location: 8.55
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.65
Overall Experience: 8.22
S
Seyer-Klein couple de
8
War alles gut, zentrale Lage zur Stadt
Pros:

Die Zentrale Lage, alles übersichtlich und gut in Schuss

Cons:

Habe keine Mängel

2026-07-25 via Nuitee
A
Anna solo_traveller fi
9
Pros:

Hieman torjuva ulkoasu ei anna oikeaa kuvaa, sillä huoneet ovat miellyttävät ja sängyt erinomaiset. Ikkunoissa on erinomainen äänieristys, joten aseman äänet eivät häiritse. Aamiainen on herkullinen.

Cons:

Säilytystilaa on huoneissa kovin vähän.

2026-07-25 via Nuitee
C
Chalupka solo_traveller de
1
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C
Christof family_with_children de
8
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kve solo_traveller be
9
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DEREK solo_traveller se
6
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Katrin couple de
8
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Günther family_with_children se
9
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Nataliia solo_traveller ua
10
2026-07-25 via Nuitee
H
Henk solo_traveller nl
8
Pros:

De bedden lagen heerlijk, het ontbijt was prima en de ontvangst hartelijk. Het centrum ligt op loopafstand.

Cons:

De badkamer was niet helemaal schoon, de douchekop zat erg onder de kalkresten. We hadden een kamer aan de achterzijde helemaal in de boek dus het dichtst bij het station. Hierdoor is het wel wat gehoriger. Mijn vrouw kind daardoor wat lastiger slapen.

2026-07-25 via Nuitee
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Werner solo_traveller de
8
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Ada solo_traveller de
9
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Fabio solo_traveller de
3
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Gunnarsson solo_traveller se
10
2026-07-25 via Nuitee
C
Camila solo_traveller br
10
Excellent
Pros:

The team at check-in was really kind and friendly, thank you. The room was great, bed really comfortable, the shower was excellent, the room was clean. The location was also great.

Cons:

We liked everything about the hotel.

2026-07-25 via Nuitee
R
Rinus couple nl
9
Prima
Pros:

Locatie en parkeren

Cons:

Geen dagelijkse kamer schoonmaak

2026-07-25 via Nuitee
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Lydia solo_traveller at
9
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Lindroth family_with_children se
9
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Thomas Morocz solo_traveller hu
9
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Mohanad solo_traveller de
10
2026-07-24 via Nuitee