Premier Inn Edinburgh - South Queensferry

Great location, lovely, friendly, welcoming atmosphere, room were very clean and comfortable, excellent value for money, no disturbances for noise. Over all I would definitely stay again and recommend

bedroom and corridors smelt musty like stale cigarette smoke.
fire alarm at 1am - unsure how staff were sure all people outside - no obvious sign of head count or checks undertaken
could not get back to sleep after this disruption -

lovely quiet room, and very comfy bed. Great location for getting the bus in and out of Edinburgh. Breakfast was first class.
will definitely return :)

Good location plenty of parking friendly staff , room ok few niggles, cold.
No plant Milk who uses baby cow milk in 2025 only two tiny coffee's. rest ok
Breakfast and dinner good friendly staff and informed.

I had 2 rooms booked and arrived just after 3pm. Neither of the rooms had been hoovered. the common areas had clearly not been hoovered that day either.
Thanks to Christine at reception for hoovering them. We had to moved as the sink plug was jammed. (That room had not been hoovered either).
Went to bed and noticed an accumulation of dust hanging from the ceiling and on the wall. Its a shame housekeeping has let down the hotel as the staff in particular Christine and James went above and beyond helping my mum when she thought she had lost her bank card. If it hadn’t been for the friendly staff I would have given 2 stars.

I always stop at South Queensferry when travelling to Aberdeen, it's a very handy halfway point.
I did prefer it when the old bridge was the one to use but at least the new bridge isn't too far away.
My only complaint would be is the amount of coffee etc in the room, 3 coffee sachets for 2 people and no decaff option, a bit tight.

Katrina on the front desk went above and beyond to help us. We were very pleased with our stay and would return and recommend.

Stayed for 3 nights st the end of october. On arrival the room wasnt prepared correctly as the childs bed had no bedding. Enquired at the desk and around 2hours later somebody turned up with a pack and said they would sort this when we left for tea. The room itself wasnt very clean either, dusty and still had dirt marks and cup rings on the table. We enquirrd about a plug for the bath but had no joy getting one. We walked past the same piece of rubbish in the corridor for the duration of our stay.
There was a fire alarm at 6am, we was left outside in the freezing cold without and information or updates. After around 20 mins and the alarm being off for 5 mins, i went inside to ask. I told them there was around 20 people still outside cold and without any information. They saod yeah its all fine you can come back in. Quite poor service in my opinion.
The breakfast area was aagin unclean, the plates could do with washing better also. I found hair in the food, includong in the closed pot of tomatoes on the hot buffet.

First room we were given was obviously not cleaned properly or at all. The bed was not made correctly and the bathroom was visibly used and dirty. The second room was an accessible room on the 1st floor. At first the lady at the front desk said they had no other rooms but she managed to find this one. We went in and this wasn’t much better. We took 17 hairs off the bedding and there were stains on the bedding too. The bathroom was also grotty but cleaner than the last one. There was black mould all around the shower head and the hand soap dispenser. Oh and over the carpet were bits that looked like mouse poo. We will definitely never stay here again. Which is sad as we usually find premier inns to have better standard than this.

Entered reception , two people behind counter , neither said hello ,as were on their computers . After a short while one did say I’ll be with you in a minute .
Once dealing with our booking , the other lady started to question her about her days off - I thought this wasn’t very professional - she was busy with our booking/ meal deal.
Rooms very comfy and clean .
Next morning when a refill toilet roll was needed I had to wait a while - 4 mins maybe and pressed reception button twice before anyone came - maybe a staff shortage and not the staffs fault ?

The hotel is in a prime location for my visit. 15 mins walk down to the banks of the Firth of Forth. And a few minutes from the Dual carriageway.
The Brewers Fayre next door was very comfortable & and very good tasty meals i enjoyed in a quiet surrounding.
Also there is an M&S shop and petrol station 2 minutes walk and a Macdonalds restaurant in between.

I stayed with a family group, all adults. Two of us need gluten free. The restaurant cooked our hot breakfast separate from the buffet. It is so rare to find a reasonably priced hotel restaurant that understands cross contamination of gluten. I felt they took real care, so much better than my usual experience when I am offered a slice of gluten free bread to toast in the shared toaster and a buffet. The breakfast was delicious. The restaurant staff were charming, especially the chap and lady (who he, jesting, described as his sister) running the restaurant, they were lovely. Thank you, you made my stay special!

I had to ask for the TV to be connected. I tried to get some heat in my room but failed. Had to go downstairs again for help - by this time feeling very cold and disappointed. Was provided with a portable electric heater. Bathroom was freezing! At 84 years old - not a pleasant stay!!

I will give this the W0W
factor
Room very clean
All staff very accommodating and friendly
I like the system with the Tea coffee sugar and milk it was all available at the reception
Wish I could of stayed a bit longer
Mrs T

…very hard! Room was clean and adequate for our one night stay. Brewers Fayre next door provided breakfast and dinner. Staff were very friendly.

I visited south queensferry for a friends wedding. I checked in late on the Sunday after a delay meant a missed connection so had dinner (and then breakfast the following morning) in the hotel. Having a dairy intolerance can sometimes make you feel a bit of a pain in the bum, and travelling solo can feel a bit awkward, but not with James. I was so well looked after! Thank you James for all the extra care and the friendly chatter, I felt relaxed and safe straight away. Shout out aswell for Ann at breakfast, and the blonde lady on reception (I missed your name) who were equally as welcoming and accommodating.

Bra rom utmerket service. Mye for pengene

Excellent restaurant

It was really dirty, tired, scruffy as we drove up to it. Got into reception and receptionist Sandra said Trip.com had not paid them so technically she couldn’t book me in, so after lengthy calls to Trip.com she agreed to let us book in and I have to say she turned out to be a gem. Next the room we had been assigned the bathroom was dirty needed some deep cleaning which was dreadful as it was a room normally used for disabled, bed was a lot lower to ground etc. the carpets all needed a good clean both in our room and all the hallways, restaurant etc. if you went to resteraunt which we did you had to go past all the smokers outside door of reception & restaurant it was dreadful. They ran out of food both nights we ate there, The saving grace was Sandra in reception and manager of restaurant Francesca who went over and above to be helpful.

Affordable comfortable bed