Premier Inn Norwich West - Showground/A47

One bath towel 2 adults? Blocked sink? Charged 15 pounds to check in an hour early when we booked 2 rooms for 3 nights. If you need to stay in this area it has a restaurant on site , it’s ok but not geat

Absolutely lovely. Was greeted with a smile when we walked and and every staff member was happy and polite an each one spoke to you as you went passed!

We stayed for the weekend of the half marathon.
A super welcome from the front of house team. Very warm and accommodating.
Comfy bed. Clean room. Large bath tub with lots of hot water.
Convenient and good value bar and restaurant next door.
Nice and quiet so we were well rested for race day.

Excellent value. Room couldn't be faulted. Staff were friendly, helpful and kind especially when dealing with my wife who suffers from alzheimers

Quite a enjoyable experience stay here as I use this particular hotel on my travels I always meet very friendly reception staff who always go up and beyond to help ones needs as on this trip I met Beth who did exactly that in my room change.
This premier was clean and top rate once again.

Clean both room and bathroom, towel each which was a plus, staff great and warm, very quite, the only problem was the Pillows very uncomfortable...

Easy, nice place with helpful staff. Clean, efficient, great location for the showground. Stay here each year for events.

We had an amazing stay. All the staff were professional, polite and very friendly, we had never visited this area before and the staff gave us lots of advice of where to visit. The room was clean and tidy with all the facilities we needed. Tina the housekeeper was helpful in assisting us, particularly with my husbands hearing disability, she was very patient and understanding.

I would like to extend my sincere thanks to the entire team at Premier Inn for a truly pleasant stay.
The staff are what make this place exceptional – they were incredibly friendly, welcoming, and approachable throughout our visit.
I was travelling with my young daughter to visit family, and we simply needed a comfortable, clean place to freshen up and relax in the evenings. This hotel was perfect for that. The room was spacious, spotless, and very well-maintained. I often struggle with pillows when staying in hotels, but I was pleasantly surprised – they were fantastic!
I also requested an iron and ironing board and, despite mentioning that there was no rush due to how busy it was, they were brought to my room almost immediately. That level of service was greatly appreciated.
Thank you again for a lovely stay – we look forward to visiting again soon.
Warm regards,
Holly Ramsay

Lovely large comfortable and clean room, with very helpful, friendly, staff.
The most comfortable mattress I’ve ever slept on, I am going to buy one!!
Hotel would benefit from aircon, however a good strong, quiet, fan was provided.

Road noise SO loud, especially when we are in the room the furthest away from the entrance and directly next to the main road. Was absolutely boiling no air con just a rubbish plastic fan. The water wasn’t even drinkable, the vending machine at reception was SO expensive £2.70 for a bottle of water and the machines chiller had broken to it was room temperature. Very disappointing wouldn’t stay again.

Bed and breakfast stay after travelling for a family event, 4 of us in 2 rooms. Premier Inn - so comfortable, as always, and great value.

Not the best Premmier I stayed in room is OK no air con . No heated towel rail . Whifi rubbish
I had to connect to my phone to get a signal. Very warm in room even though you have a fan .rats running around outside. Floor in restaurants very sticky I thaught the soles of my shoes were going to come away. The seating outside the restaurant .
. falling apart. The
Food is not good Premmier in standards have dropped since covid. It is no longer a budget hotel. If you arrive before 3pm You pay £15 if you arrive early . Also Premmier inn are starting to charge for parking.
.outlook of the hotel needs updating
You can find cheaper hotels around now. Go on Google

All good, weather very hot, so the room was stifling even with the windows open and the pedistal fan provided.
Apart from that enjoyable stay, back in November.

Lovely comfy bed, great food, but noisy as close to major road only problem was no air con so needed windows open as very hot night but too noisy, supplied a fan which was also noisy when running, staff were brilliant and very helpful could do with a small fridge for bottles of water but we will go again but will ask for upstairs room as I’ll feel safer with window open and I’ll take ear plugs

What a lovely stay despite no air con on a hot day. Visiting family close by so location was brilliant for us. The room was spotless, bathroom was sparkling and as we walked into the room there was a wonderful aroma. Also on the tea station was my favourite biscuits which after a long travel and desperate for a brew, that was a nice surprise and I would like to thank "Tina" for the lovely biscuits and spotless room. Will definitely recommend and will definitely be returning.

The hotel was comfortable and the room was of a decent size. Bed was comfortable. No complaints about the room.
However we paid for breakfast as well.
Premier Inn advertised this as their 'Signature / Famous' unlimited buffet breakfast. There were even posters confirming this within the actual hotel in which we stayed. However - This is NOT THE CASE. We could help ourselves to toast or even cerial - but the cooked 'Buffet' breakfast does not exist. Instead it is ordered - as in a restaurant - and is limited to a few items.
This is FALSE ADVERTISING and is very poor value for money. Quite honestly, we would have been better off going to the local pub that offered a much better breakfast for less money.
Even your cheaper rival (Travel Lodge) provide an unlimited buffet breakfast for ALL breakfast items.
Very disappointing, deliberately misleading and not the standard that I would expect. Previous stays at other Premier Inn locations provide what is advertised. Why not here?

Relaxing stay and great, friendly staff. Good to also have your tea and coffee in your room topped up via main reception area which comes in very handy when you don’t want to go anywhere and just have a hot drink in your room and unwind. Will be staying there again in a fortnights time!

I had a short stay at Premier Inn Norwich West and it was comfortable. The room including the bathroom were clean, bed comfy and USB charging point by the bed. There's also a big car park in the grounds and bus stop outside the hotel so it's easy to get to from Norwich Bus station.

Amazing time. We got everything we expected from the rooms and more. Tracy who was working that day was amazing at dealing with all of us checking in at once as it was a little hectic with around 13 people. She also helped advise us on where to grab something to eat and even told me where i can grab some cutlery for my food which I brought with me. Life saver as I didn’t pack any and didn’t think anywhere would give me any. Another time she helped was when we thought we’d ask to have the door joining two rooms opened expecting the answer to be no but even though she was nearing the end of her shift Tracy said no problem and opened the door for us with a smile. Also kept a nice light hearted conversation going the whole time and just made the overall experience really good. Staff the following day were also very helpful but I feel like Tracy went above and beyond hence why I specifically wanted to mention her in this review.