Premier Inn London Waterloo - York Road

Hotels
Premier Inn
8.6 (38 reviews)
York Road,Waterloo,London,London , London , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Room size might be small for some

Categories

Cleanliness
8.56
Rooms were reported as clean and well kept.
Service
8.93
Multiple reviews highlighted friendly and accommodating staff.
Location
8.97
Centrally located, convenient for major attractions.
Room Quality
8.32
Rooms were described as comfortable; some noted size limitations.
Amenities
8.65
Amenities such as breakfast options and room facilities were well received.
Value for Money
8.41
Generally regarded as good value for the location and quality.
Food and Beverage
8.46
Breakfast selection was appreciated, ensuring satisfaction.
Overall Experience
8.53
Overall positive experiences shared among guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:03

Property Description

Discover the heart of London at Premier Inn Waterloo, where breathtaking skyscraper views meet unbeatable convenience.

Prime Location
Situated on the historic site of the original General Lying-In maternity hospital, you’ll find yourself just steps away from iconic landmarks like the London Eye, Big Ben, and Westminster Abbey—perfect for exploring the city from sunrise to sunset.

Spacious Rooms
Unwind in our expansive rooms, designed for ultimate comfort and relaxation. With extra-cosy beds and modern decor, you can retreat from the bustling city life and recharge for your next adventure.

Unmatched Views
Elevate your stay with stunning vistas from our 14th floor. Experience the breathtaking beauty of London’s skyline, adding a special touch to your visit.

Don’t miss out on an unforgettable getaway—book your stay at Premier Inn Waterloo today!

Important information:

No onsite parking - Offsite parking is located a 3 mins walk away at Waterloo Car Park (SE1 7NQ) located on York Road. Costs 20 GBP per 24 hours - cash only or 15GBP per 12hours - can be booked via www.lookingforcarpark.com and search for Waterloo. No parking for larger vehicles due to a height restriction.
The hotel is a 5 minute walk from Waterloo rail and ,underground station on York road, next to Westminster Bridge. Waterloo underground station is served by the Jubilee, Bakerloo, Northern and Waterloo and City lines.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 38 reviews
Cleanliness: 8.56
Service: 8.93
Location: 8.97
Room Quality: 8.32
Amenities: 8.65
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 8.53
M
margotr563 Solo travel
10
Comfy beds and central location
Pros:

Quiet clean rooms, comfy beds, superb location near Waterloo Station, helpful staff. This hotel has so much to recommend it.

2025-11-30 via Tripadvisor
E
emmarP4688WI NONE
10
Great stay premier inn, Westminster Bridge.
Pros:

Great location. Close to Waterloo Station. Close to great attractions, London eye, big ben, Westminster Abbey. Great room, on 14th floor( 1401) with a great view. Spacious room, comfortable bed, bed side tables, clean bathroom, bath with shower. Kettle in room with tea bags and coffee , sugar and milk. Breakfast selection was good, cereal, cooked breakfast, pastries, toast, fruit, yoghurt. Rea and coffee machine, fruit juice. Staff very friendly. 2 lifts available.

2025-11-30 via Tripadvisor
S
Seniortravelevaluato Business
8
Good value for money
Pros:

Good value for money. Close to city centre and all tourist attractions. Good rooms with all neccessary things for a comfortable stay.

2025-11-30 via Tripadvisor
S
s25146 Couples
10
Great hotel
Pros:

We stayed here for two nights and it was great. The staff were really friendly and welcoming. The location was perfect for visiting both central London and further out via Waterloo station. I was worried that the outside traffic etc might be noisy but we couldn’t hear it at all from our room. I would definitely stay here again

2025-11-24 via Tripadvisor
S
Sandygarrisin Family Dallas, Texas
10
Awesome staff. Check in experience and room
Pros:

We arrived around 10:45 am for check in with two of my family feeling not so well after the overnight trip. We had booked early check in, which was 11 but were allowed to check in even earlier. Our room was immaculate and had the best view of Big Ben and the London Eye. The staff delivered goodies to our room to help us celebrate a grandma, adult child and grandson trip after a particularly challenging year. Can’t wait til they wake up and see them!!!

I could not have asked for a better beginning to this long planned trip.

To get this level of service in a family hotel in London was beyond my expectations.

2025-11-21 via Tripadvisor
K
KellyD111967 Business London, England
10
Great Hotel !!!!
Pros:

An excellence hotel in a great location, excellent value, clean comfy tooms with great shower!!!! Brilliant service and a special shout out Juanito who was excellent. See you again, thank you

2025-11-18 via Tripadvisor
X
X1559QPemilyr Family
10
Brilliant!
Pros:

Just came back from a three night stay and we had such a fantastic time. The staff were so welcoming on arrival and for my birthday they had kindly put some treats in our room!
The staff were great with our little boy! The hotel is in a fabulous location and so convenient to get from the station and the main sights! Would highly recommend

2025-11-17 via Tripadvisor
1
10savitan Friends getaway Rotterdam, South Holland Province
10
Short city trip
Pros:

Lovely stay, compliments to the staff for trying to accommodate us and special appreciation for Anna (trainee) during our breakfast sessions. Location is very convenient, bed was comfortable. Room was clean, fresh towels available.

2025-11-17 via Tripadvisor
S
stevewB532QV NONE
8
Remembrance Parade Cenotaph 2025
Pros:

No frills, no problem from arrival to departure, stayed for two nights for the remembrance parade on the cenotaph, the only downside was the price. The overall price could have been discounted for Veterans like me, especially since it was for a national event in front of the King.

2025-11-12 via Tripadvisor
A
AndyKingindahouse Couples Middlesbrough, North Yorkshire, England
10
Juanito & Umar credit to company
Pros:

Great place great location. A big thanks to Juanito & Umar on check in a credit to the company big welcome backed up with a big smile.

2025-11-11 via Tripadvisor
A
Anniedev NONE
10
Great base to explore.
Pros:

Great location close to all the action on the South Bank and an easy walk to the station. Comfy beds, good bathroom. Clean room. Fab quiet air conditioning.

2025-11-10 via Tripadvisor
M
Mobile07282068374 Family
10
4 nights' stay, excellent
Pros:

Our family room was clean and well kept every day. The room was comfortable but slightly too small. Nice view on the London Eye. Perfect location in London for tourism.
The hotel staff was always kind and helpfull, attentive to our wishes.
Good continental breakfast and dinner
Three french tourists

2025-11-09 via Tripadvisor
4
496calvinv NONE
6
Not Amazing stayed in better
Pros:

We stayed for 2 nights our only complaint was the WiFi was terrible,bathroom too small and you have to fight for your life to turn off the shower. All the premier inns need to upgrade there TVs as well not good.

2025-11-08 via Tripadvisor
B
B5487EDcristinas NONE
8
Family mini holiday @London
Pros:

The staff members were the best part of our stay at the Premier Inn, amazing people. Thank you!
The room size it was ok for the price value and the bed so comfortable.
The hotel is a walking distance to London Eye and Big Ben.

2025-11-08 via Tripadvisor
D
deborahd581 NONE
10
London trip
Pros:

Great location staff were excellent. Room was a little small but spotless and we had a view of the london eye .Food was great ,the selection at breakfast buffet was exceptional.We stayed for a few days for my nieces 10th birthday . The staff brought us cupcakes and balloons and drinks to the room and sang happy birthday to her . They went above and beyond to make her first London experience memorable .

2025-11-06 via Tripadvisor
S
stellad999 NONE Eastleigh, Hampshire, England
10
Never disappoints
Pros:

This hotel never disappoints and the staff are fantastic, especially Juanito who goes above and beyond to make you feel welcome.

2025-11-05 via Tripadvisor
M
Mytusin Couples
10
Great experience and great accomodation!
Pros:

We stayed at this hotel for three days and the accomodation and services was extraordinary. We had a large double room and was reasonably priced with breakfast included. Very clean room.
The floor staff was very kind and professional, especially mrs. Elena who gave us value tips regarding some point of interests on London to visit to make our short jouney more enjoiable and also she was very carefully with our needs and details.
We will hope to return to this hotel in the future. I recommend!

2025-11-03 via Tripadvisor
K
kevinvJ28NJ Couples Madrid
10
Best time, well taken care of
Pros:

Our stay was fantastic. My wife and I had the most wonderful time during our stay here and we recommend it heartily. Our special thanks go to Elena in housekeeping, which took care of us and made us feel welcome, proper hospitality professional. Well done.

2025-11-03 via Tripadvisor
P
P9861AIrobm NONE
10
Welcoming and friendly
Pros:

Staff were welcoming and friendly and nothing was too much trouble.

Location is great. 5 mins from Waterloo train station and close to London eye.

2025-11-02 via Tripadvisor
R
rosie860 NONE Swansea County, South Wales, Wales
8
simple and affordable option for an overnight stay
Pros:

Great option for an overnight stay with my grandson
free kids breakfast was a bonus
good location near the London Eye
don't miss the Graffiti Tunnel just round the corner

2025-11-01 via Tripadvisor