Premier Inn Köln City Mediapark

Hotels
8.3 (10033 reviews)
Hansaring 97 , Cologne , de

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Luggage storage

Review Highlights

Pros:
Excellent location near station
Spacious, clean rooms and bathrooms
Friendly and efficient staff
Quiet rooms despite being close to trains
Comfortable beds and good lounge area
Cons:
Air conditioning issues or unregulated AC in some rooms
Elevator problems / queues and reception queues at peak times
Tight shower and low water pressure in some rooms
Missing in-room items for some guests (fridge, toiletries, bottled water)
Parking is available but considered expensive

Categories

Cleanliness
8.7
Multiple reviews note very clean, large rooms and bathrooms; overall housekeeping is consistently positive.
Service
8
Staff generally described as friendly and efficient with quick check-in/out, though there are mentions of queues at reception during peak times and occasional early-arrival reception issues.
Location
8.9
Repeatedly praised for excellent location close to the station and convenient transport links; many guests highlight this as a major plus.
Room Quality
7.9
Rooms are frequently described as very spacious and well-equipped, but several guests reported problems with air conditioning, tight showers and low water pressure.
Amenities
7.4
Mixed: good lounge and room provisions mentioned, but several guests noted missing items (fridge, toiletries, bottled water) and issues with AC; parking is available but considered expensive.
Value for Money
8.5
Multiple comments cite a very good price–performance ratio and overall satisfaction with the cost relative to quality; parking fees noted as an extra expense.
Food and Beverage
8.4
Few detailed mentions; where noted breakfast was described positively by some guests, while many guests did not comment on food at all.
Overall Experience
8.6
Overall stays are described as pleasant and comfortable — quiet rooms despite proximity to the railway, spacious accommodation and friendly staff lead to generally positive overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 06:34

Property Description

Historic Building with Modern Amenities
Located in Europe's once tallest building, the acom-Hotel Cologne seamlessly blends historic charm with modern comforts. The original style elements and the unique paternoster lift add character to the spacious rooms furnished with contemporary amenities like satellite TV and air conditioning.

Convenient Location
Situated in the iconic Hansahochhaus high-rise from 1925, the hotel offers excellent public transport connections via S-Bahn and U-Bahn. With direct links to key attractions like Cologne Cathedral and the airport, exploring the city is hassle-free for guests.

Relaxing Red-Lounge-Bar
Unwind at the Red-Lounge-Bar with a freshly brewed coffee or a signature cocktail, offering a cozy ambiance for socializing or simply enjoying a moment of relaxation.

Book your stay at acom-Hotel Cologne to experience a unique blend of history, comfort, and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 10033 reviews
Cleanliness: 8.7
Service: 8
Location: 8.9
Room Quality: 7.9
Amenities: 7.4
Value for Money: 8.5
Food and Beverage: 8.4
Overall Experience: 8.6
F
Felipe
4
Pros:

I thought I booked at Leeds Arena premier inn but Hotels.com booked me at premier inn at Wellington, very disappointed

2025-12-05 via Nuitee
M
Manodeldios Business
10
Great location. Clean. Modern. Well equipped rooms. Comfy bed!
Pros:

Work visit to Leeds. The hotel is ideally located with discounted (£12 for 24h) car parking and few mins walk away. I had a family room which was huge for one person. The room is clean and well equipped (kettle/coffee/tea/milk) Bayliss and Harding hand soap and shower gel.
Hotel very clean.
Bed super comfortable.
Easy self check in.

2025-11-26 via Tripadvisor
J
JimHarperAussie Couples Edinburgh, Scotland
10
Great Value, Great Location – Exactly What You Expect from Premier Inn
Pros:

We stayed at the Premier Inn in Leeds city centre and had a really good experience. With Premier Inn you always know what you’re getting – clean rooms, comfy beds and excellent value – and this hotel is exactly that.

The location is perfect if you’re planning to explore the city. It’s an easy walk to the shops, bars and restaurants, and ideal if you’re heading to a gig at Leeds Arena.

Breakfast is another highlight. The all-you-can-eat cooked and continental buffet always sets us up for the day, with plenty of choice and everything refreshed regularly.

Reliable, affordable and in a great spot – ideal for a city break or overnight stay in Leeds.

2025-11-23 via Tripadvisor
J
janinedA7546NU Solo travel
2
DIRT COMING UP OUT OF THE SHOWER TRAY - PERMIER IN DO NOT CARE
Pros:

DO not stay at this hotel.

I paid for a room upgrade and when I woke in the morning I had a shower and the shower tray was full of other peoples dirt it was totally blocked. The sink was blocked and they were fully aware of this as they closed the plug the smell when opened was disgusting.

I complained because they have a form but this was their reply (even though you can't report something instantly when you are in the shower !

We do advise guests to report any issues to reception as soon as the incidents occur as our reception team would've been able to resolve these issues. Please note that there is a buzzer located at reception which can alert our team of your presence. The reception's number is also listed on the back of the key card, on our website and the confirmation email for your booking. As you didn't report any issues with the room, you did not give our team the opportunity to try and rectify this problem and so we can only apologise for the experience you had while staying with us.

It seems this is a standard get out clause for them.

I will charge back and never use Premier Inn again as the last few times now the hotels have been more like Hostels !

2025-11-18 via Tripadvisor
G
Gallon123 NONE
6
Disappointing
Pros:

It was ok nothing special as improvements were ongoing to the bar area, we couldn't have a drink or eat at the Hotel. We had booked this month's in advance for a show. Complimentary breakfast of coffee and croissants wasn't great. The shower was ok and bed comfortable the hot water to wash your hands was slow and like warm, the heating in the room was just about bearable.

2025-11-16 via Tripadvisor
H
HelenKilner2 NONE
10
Best night's sleep ever
Pros:

Friendly hotel. Polite staff who were very helpful. Comfortable bed and great room. Best nights sleep ever. Very quiet. Had a hospital appointment so was ideal for getting there and then an eatly night.

2025-11-12 via Tripadvisor
4
428melanies NONE
10
Great stay
Pros:

Fantastic stay, immaculately clean, black out curtains were amazing bed so comfortable. Shame we only stayed one night. Across the road from the arena.

2025-11-10 via Tripadvisor
L
lindawM5935CO Solo travel Alexandria, Loch Lomond and The Trossachs National Park, Scotland
10
First solo holiday @ 72 yrs old
Pros:

Room was wonderful, clean and bed was so comfy. Will be back. Staff were helpful area perfect . Was one slight problem no mat for shower and no grab rails so couldn't use shower as I am disabled, by time found out about shower mat I was going home.

2025-11-05 via Tripadvisor
O
Olive family
2
Pros:

We stayed for 3 nights and my room was nevered cleaned, bed not made either, towels not changed. Customer service very poor. Will not recommend ti anyone.

2025-10-17 via Nuitee
M
myrababes Business Hamilton, South Lanarkshire, Scotland
6
Average at best
Pros:

Second visit here and it has really went down hill however they are in the middle of a refurb of bar/ restaurant which was badly needed . Hopefully this will help . Anyway we were at an event at st the first direct arena so through work they had booked 14 rooms . Arriving at 4pm 3 of the rooms not quite ready , the virtual check in was broken ( along with one of the lifts ) so a queue out the door to start with
My room had an actual musty smell in it ( accessible room) which was not nice .
The bed was comfy and everything there that you needed , well except fridge which they don’t provide
Now the breakfast!!! We knew the restaurant would be closed however we were told there would still be provisions . So tea: coffee , fruit and stale croissants 🥐. Not good at all . We crossed the road t Wetherspoons to get our breakfast so overall not the best stay . Other than the location to the arena

2025-10-13 via Tripadvisor
A
A7296HTchristinas NONE
10
Hotel stay
Pros:

Stayed at the premier inn while going to Leeds areana for a concert with my daughter, I found it very clean and comfortable ,the room was quite spacious , I would stay here or any other again.

2025-09-30 via Tripadvisor
W
W1654HDjanem NONE North Yorkshire, England
10
Excellent Clean rooms with great breakfast
Pros:

Excellent location for Leeds arena. Very much better than expected. Premier inn has upped its game. Clean spacious room with large shower room, usb ports next to large comfy bed. All in all excellent

2025-09-28 via Tripadvisor
L
loreenm2023 Solo travel England
10
Purple Velvet Hangers
Pros:

Premier inn clay pit lane is a good branch its convenient but pushed backed opposite first bank direct Arena with lots of walking cycling and jogging but still very close to shop trains buses etc…

2025-09-22 via Tripadvisor
P
philjG8920LQ NONE
10
Perfect hotel for a concert
Pros:

Absolutely brilliant stay. So easy for the arena. Staff are friendly and polite. Room was perfect,from the size of the room to the comfort of the bed. Definitely would stay here again without a doubt.

2025-09-21 via Tripadvisor
M
MontyW100 Family London, England
6
Staff shortage
Pros:

Good room, and easy check in. No parking. For a Saturday night there was a surprisingly shortage of staff. One person working at bar and restaurant. I was told to wait for 30 minutes before anyone would even take my order. We went somewhere else

2025-09-21 via Tripadvisor
K
K5468UHlindsayl NONE
10
Premier perfect (almost)
Pros:

Great hotel
Friendly and helpful staff
Location is perfect.
Serve coffee after 9pm which is a dream and rare as most hotels don't.
Everything is very simple at premier inns which makes life easier.
The only thing they dont do is offer food between 12pm and 5pm so we were unable to eat there before the concert at 6pm and had to go into Leeds town and get some food. Think they are missing a trick here too.
But overall great hotel. Been a few times and its always nice and easy.

2025-09-20 via Tripadvisor
R
R2944KWcraigc NONE
10
Great central location
Pros:

Great central location 5kins walk to the main shopping area, food and drinks places within a two min walk. Lovely hotel, clean and cosy. Great value for money.

2025-09-16 via Tripadvisor
M
Maria
10
Recomemdable!!!100%
Pros:

Excelente estadía de dos noches, habitación limpia y silenciosa

2025-09-13 via Nuitee
B
Beanie2nine NONE Brandon, Warwickshire, England
10
Smart, New Evolution family room
Pros:

Perhaps my favourite Premier Inn so far. I guess it was the ‘New Evolution’ upgrade but it was certainly smart and the family room was a good size and laid out well. Happy that the bath/shower now has a proper glass splash cover so no more wet floor.

2025-08-27 via Tripadvisor
D
dusanqoo Friends getaway
10
Perfect location
Pros:

The stay at Leeds arena was amazing and stuff they were excellent!! Really good location next to Direct arena leeds.
I do recommend for perfect accommodation, leisure, and good sleep.

2025-08-24 via Tripadvisor