Premier Inn Leicester City Centre - Train Station

We use this hotel often when going to The Curve Theatre. We had a Premier Plus room which was very comfortable and clean. The staff on reception were very welcoming and helpful. We will use again.

Great locations close to train station and then everything you need is around you. Staff were excellent and helpful if any help was needed would definitely be returning. 100% recommend.

Perfect location for the curve theatre and anytheing else in the city centre.
shoutout to jason who dealt with us lot all evening was very patient and helpfull with our demands, couldnt fault his service.

Clean and friendly, great staff service and lovely atmosphere. Very welcoming and very helpful would highly recommend

Was met with a wonderful greeting from Natalie and assisted me with everything I could’ve asked for. Well done to Natalie who couldn’t have been more helpful 👍👏

Excellent, great location, clean- great friendly accommodating staff - Natalie at reception was fab- would highly recommend

When we arrived we were greated by both lifts dripping water with buckets to pick up the dripping water. We were told they were safe to use but had to play dodge the water to enter as it was coming through at a speed.
The room was dated and needs an overhall. The tap on my shower would not turn off and while i reported it, it was not fixed during my stay.
The bar was porely manned and shutters were pulled down after each time you could find a member of staff to get you a drink. The fact they felt the need to do this did not make us feel this was a safe place to stay.
We were them told the kitchen was closed until further notice and that we would not get the breakfast we paid for as the kitchen had flooded.
The staff were brilliant but in my mind this hotel is not safe and should be shut until major works are completed. I recommend you avoid this hotel at all costs as its not a safe place to be

I don’t think I had stayed in a worse hotel for a long time.
The lifts were unsafe with rainwater dripping across the lift doors for both lifts.
Halfway through the evening they closed the kitchens and informed that breakfast wouldn’t be available until further notice
And then when we got back in from our evening out, there was a sex worker in the lifts giving a man some pleasure.
It was scary and very unpleasant

Great location for both travelling by train and car. Good location, reasonably quiet for a city centre but within a short walk of shops, bars and restaurants. Lovely staff, everyone was incredibly helpful and went over and above to make our stay relaxing and enjoyable.

The reception staff were lovely and helpful, specifically Toni, who generously answered all of our questions and checked our bags in for us ahead of our reservation so we could explore the city.

Lovely few days at the Premier inn Leicester, Well located by the train station and within the city centre. Staff were excellent especially Jason who seemed to go above and beyond to make my stay enjoyable.

It is probably one of the worst premier inns in the country, room was shabby, breakfast inedible and staff rude when approached.

All of the staff were amazing. Truly lovely people. Let’s not forget the chefs who make the lovely food too. Paula, who took my breakfast order made sure I was looked after. She couldn’t do enough to make sure I was ok, well fed. She is a truly amazing person. Thank you to all the staff who made my experience a 5* one.

This hotel seems to have deteriorated over the years that we have stayed there. Only 2 cups were providing in the bedroom, another city-centre Premier Inn that I stayed early in the month provided 2 cups and 2 glasses. That hotel also proved a wider range of teas and coffee in the room.
During our stay, one of the lifts was out-of-order which given that the hotel has 12 storeys was very inconvenient. The lift that was out was the one that connected to the car park.
Overall the hotel needs a bit of a renovation and some tlc.

Equipe atenciosa e prestativa. Café da manhã bem completo, com diversidade de opções de qualidade. Infelizmente, durante nossa estadia, um dos elevadores estava fora de serviço, o que gerou alguns inconvenientes. Localização com acesso muito fácil ao centro de Leicester e à estação de trem.

Very good location at the city center.

Lift was broken from carpark. I twisted my knee carrying bag from carpark.
Receptionist was surly and unfriendly .
Evening barman was very pleasant.
Disorganised staff in breakfast room.
Hotel computer system went down so no formal checkout.
Anyone who expects to park at this hotel faces 3 rounds of the one way system before finding it and that's if you are lucky . Poorly marked . No directions

This premier inn is run very efficiently. The food is incredible, receptionists are kind and welcoming. Room was immaculate. Thank you again Natalie for the best stay!

Having read some of the recent reviews I almost cancelled our stay here. However, other local hotels had equally awful reviews and were more expensive, so stuck with here.
I booked a Premier Inn in the first place, as they're usually consistent and pretty big standard. However, this is the worst one I've stayed in. It needs a complete refurb!
In terms of cleanliness, it wasn't bad, but there was obvious dust on the headboard and on the wall lights. The sink in the bathroom also had visible gunk below the plug. The bedding was clean though and our bins had been emptied. The towels were also fresh and clean. Although there were two of us and there was only one large towel each. We were given a small one, which we put down for getting out of the shower and another smallish one, which my daughter used as a hair towel, so no hand towel available.
The bath (although we showered) was really slow to drain and the plug hole was rusty. The toilet was also incredibly hard to flush and you had to really press hard and hold the flush for it to flush.
We were only provided with one tea bag, which I didn't realise until I went to make tea in the morning! The kettle also had left over water in it.
The free WiFi was slow and worse than the 4G on my phone.
We had breakfast in the morning, which was standard fare for a help yourself buffet. The staff replenishing the food were working really hard. The person who greeted and sat us however, was not! They didn't explain it was self service or check for allergies etc (thankfully we don't have any) and really looked like they'd rather be anywhere else than there!
We parked in the train station carpark as I didn't want to risk tight spaces and there was plenty of spaces available.
The hotel is in a convenient location for the theatre (the reason for our trip). However, I didn't feel safe walking back to the hotel after the theatre- it really wasn't pleasant.
Overall, the stay was ok, not worth the price point, but on a Saturday night in the middle of a city, inflated prices are to be expected. It's not somewhere I'll be rushing back to any time soon though.

AVOID - paid for a premium room which wasn't cleaned properly, had the previous guests rubbing in the bin and the bathroom was grubby.

Also noisy, could hear other rooms toilet flushes all night long and the wifi is rubbish. Free is capped at 1mb which is pointless and premium is capped at 8mb (even though they say its 24mb)