Premier Inn Leicester City Centre - Train Station

We use this hotel often when going to The Curve Theatre. We had a Premier Plus room which was very comfortable and clean. The staff on reception were very welcoming and helpful. We will use again.

We would like to thank May for her kindness and help during our stay when we came to see five in concert. She was very polite and attentive and we appreciate her hard work.

Great locations close to train station and then everything you need is around you. Staff were excellent and helpful if any help was needed would definitely be returning. 100% recommend.

Perfect location for the curve theatre and anytheing else in the city centre.
shoutout to jason who dealt with us lot all evening was very patient and helpfull with our demands, couldnt fault his service.

Clean and friendly, great staff service and lovely atmosphere. Very welcoming and very helpful would highly recommend

Was met with a wonderful greeting from Natalie and assisted me with everything I could’ve asked for. Well done to Natalie who couldn’t have been more helpful 👍👏

It was very cold in Leeds, and the heat in our room did not work. So we were very cold. We asked staff about it twice and they tried to "reset" it, to no avail. We were told that that is just how the building is and that was that. Brrrr!

Excellent, great location, clean- great friendly accommodating staff - Natalie at reception was fab- would highly recommend

I met up with friends here for breakfast. The breakfast and the customer service were excellent. Rutva, a staff member, in particular was very attentive to all customer needs

When we arrived we were greated by both lifts dripping water with buckets to pick up the dripping water. We were told they were safe to use but had to play dodge the water to enter as it was coming through at a speed.
The room was dated and needs an overhall. The tap on my shower would not turn off and while i reported it, it was not fixed during my stay.
The bar was porely manned and shutters were pulled down after each time you could find a member of staff to get you a drink. The fact they felt the need to do this did not make us feel this was a safe place to stay.
We were them told the kitchen was closed until further notice and that we would not get the breakfast we paid for as the kitchen had flooded.
The staff were brilliant but in my mind this hotel is not safe and should be shut until major works are completed. I recommend you avoid this hotel at all costs as its not a safe place to be

After staying in several of the huge, new build hotels, this older Premier Inn was a welcome change in some respects. The lobby has comfortable seating with a small bar and a breakfast room adjacent. My room was up two short flights of stairs (which I actually prefer to a lift that takes you 8 floors up before then needing a map to find the room) and the room itself was clean and quite spacious, with a very comfortable bed. And the breakfast was excellent; there was a large range of food, all of it looking very good. I had two poached eggs and a bowl of porridge, all made to order and the porridge delivered to the table. The kitchen staff were very friendly and polite and the whole experience at breakfast was probably the best I've had in a chain hotel in the UK.

However, the hotel was let down in other aspects. The halls and stairs were a little unclean and the outside looks dilapidated. The bar had a very uninspiring seIection of drinks. I arrived early and opted to wait in the lobby for 45 minutes to avoid the early check in fee, which I was happy to do but after 15 minutes there was a very loud alarm ringing at reception, which nobody attended to. Eventually, I went and stood outside until it had stopped. There was also quite a bit of clomping around from the room above late at night and in the morning, which was disturbing. Then, I went to take a bath and the handle of the shower / bath unit was broken. I went down to reception and the young chap said he'd be up in 5 minutes; 40 minutes later I was still waiting and eventually I had to leave. When I spoke to him again, he said they were understaffed and overworked.

With some improvements to sound proofing and exterior appearance (and maintenance standards), this could be an excellent place to stay. I would certainly recommend the breakfast and comfort of the bed.

I don’t think I had stayed in a worse hotel for a long time.
The lifts were unsafe with rainwater dripping across the lift doors for both lifts.
Halfway through the evening they closed the kitchens and informed that breakfast wouldn’t be available until further notice
And then when we got back in from our evening out, there was a sex worker in the lifts giving a man some pleasure.
It was scary and very unpleasant

Pleasant experience only small issue was room not ready for an 11am paid for checkin.

Wa then moved to a room that was not made up

Excellent stay, friendly, courteous and welcoming staff. Very clean, tidy and comfortable room. Excellent breakfast served by Rutva and Yazid who could not do enough for you and very friendly (whom Premier Inn should hold on to at all costs!).
Faultless experience.

Comfortable and very convenient for city centre. We've stayed several times and would stay again. Staff always very friendly and helpful. Good value.

Great location for both travelling by train and car. Good location, reasonably quiet for a city centre but within a short walk of shops, bars and restaurants. Lovely staff, everyone was incredibly helpful and went over and above to make our stay relaxing and enjoyable.

The reception staff were lovely and helpful, specifically Toni, who generously answered all of our questions and checked our bags in for us ahead of our reservation so we could explore the city.

Lovely few days at the Premier inn Leicester, Well located by the train station and within the city centre. Staff were excellent especially Jason who seemed to go above and beyond to make my stay enjoyable.

It is probably one of the worst premier inns in the country, room was shabby, breakfast inedible and staff rude when approached.

All of the staff were amazing. Truly lovely people. Let’s not forget the chefs who make the lovely food too. Paula, who took my breakfast order made sure I was looked after. She couldn’t do enough to make sure I was ok, well fed. She is a truly amazing person. Thank you to all the staff who made my experience a 5* one.